Lexus Santa Monica

Efficient service Greeted in a friendly manner and then we were asked about any issues we had with the car. We were not hurried during this time. We waited in a very Greeted in a friendly manner and then we were asked about any issues we had with the car. We were not hurried during this time. We waited in a very well-appointed waiting area and then the car was ready when promised. More

Great experience at Lexus Santa Monica Service Department! Best exprerince and costumes service by Ray James at Lexus Santa Monica Service Department! My car needed a good service and he was able to work arou Best exprerince and costumes service by Ray James at Lexus Santa Monica Service Department! My car needed a good service and he was able to work aroudn my busy schedule! Ray was amazing and very accommodating! Thank you Ray! You are the best! More

Great Experience! Bob Lattimore is the reason we travel over 60 miles to purchase our Lexus vehicles. Our local dealers can't touch the price and service that we get fr Bob Lattimore is the reason we travel over 60 miles to purchase our Lexus vehicles. Our local dealers can't touch the price and service that we get from Lexus of Santa Monica. More

Service My service writer is Patrick Levinson. I use to come to Santa Monica Lexus for service since 1998, then they made some changes, which I was not happy My service writer is Patrick Levinson. I use to come to Santa Monica Lexus for service since 1998, then they made some changes, which I was not happy about. However, things changed when I was provided Patrick as my service writer. I've been a loyal customer again for several years now due to Patrick's customer service. He is always professional, honest and really nice to work with. If you need an "excellent" service writer and you are going to Santa Monica Lexus for service, please ask for Patrick. More

Service Great service, professional, & knowledgeable. Richard called to let us know that the car is ready for pick up and just a great experience. We will g Great service, professional, & knowledgeable. Richard called to let us know that the car is ready for pick up and just a great experience. We will go back for the next service. More

Trading LS 460 for LS 500 I went to Santa Monica Lexus a week ago Saturday. I was not planning to purchase a new car then. But Bob and Roxanne were quite persuasive and offered I went to Santa Monica Lexus a week ago Saturday. I was not planning to purchase a new car then. But Bob and Roxanne were quite persuasive and offered me a pretty good deal. So I acceded it and traded in my LS 460 for LS 500. More

I'm not into cars And generally dislike dealing with them, with dealers, mechanics, etc. However, these guys are great. Straightforward, kind, knowledgeable. They m And generally dislike dealing with them, with dealers, mechanics, etc. However, these guys are great. Straightforward, kind, knowledgeable. They make it all very pleasant and easy. More

Amazing I totally recommend this dealer, Shannon was great with my fam and got in there with a dream of coming out with a brand new Lexus, and mission accompl I totally recommend this dealer, Shannon was great with my fam and got in there with a dream of coming out with a brand new Lexus, and mission accomplished. Happy with the new car and amazing people that that helped me out. For me is a 10/10. More

15,000 mile service Great support staff and courteou and polite personnel. Expeditious service. Chris is great to work with no high pressure and a clean vehicle to take h Great support staff and courteou and polite personnel. Expeditious service. Chris is great to work with no high pressure and a clean vehicle to take home. Joe Rouzan More