Lexus Santa Monica

Routine Maintenance Service I brought my Lexus in for routine maintenance and was attended by Angel Vasquez. We agreed on the scope of the work, available discounts, and estimat I brought my Lexus in for routine maintenance and was attended by Angel Vasquez. We agreed on the scope of the work, available discounts, and estimated time to complete the job since I was to wait for the car. I waited in a very pleasant environment and the job was completed in the two hours estimated. I couldn't be more pleased. More

Excellent customer care every time my Lexus is serviced here Angel Vasquez has been assisting me for the past several years with servicing my Lexus vehicles, I always receive excellent customer care from him. Angel Vasquez has been assisting me for the past several years with servicing my Lexus vehicles, I always receive excellent customer care from him. I live closer to another Lexus service center, but Santa Monica Lexus and Angel are definitely worth the drive. This last visit was for the 15,000 mile service and work was completed that day. More

CONSISTANt, SUPERIOR SERVICE I'm a tough sell! I know what I want, and that was another Nebula Grey ES 350. They didn't have one in stock. The only one left in Southern Californi I'm a tough sell! I know what I want, and that was another Nebula Grey ES 350. They didn't have one in stock. The only one left in Southern California with my requirements was in san Diego. In 24 hours from the time I said yes,. they orchestrated a trade, took a car down to San Diego, made the transaction and drove what became my new 2016 Lexus back to their dealership. Before handing it over to me they made sure it was spotless and detailed, and gave me a comprehensive explanation and full demonstration of all the features, oh and a full tank of gas! I've gone to several other dealerships doing my research and NONE compare to Lexus of Santa Monica. I purchased my last two Lexus's from them and this is my 3rd. Their level of professionalism, consistency, honesty, service, and knowledge of their product as well as the competition is unparalleled. They really do go to great lengths to not just to get your business but to maintain it as well. I have deep respect for Armen Injijian the Sales Manager. Its a hard job. Most consumers have prefixed opinions of car dealers from the salesman all the way up, which I'm sure only makes it tougher for them. He and Lexus of Santa Monica are on a whole different Level. Armen put me with a new sales associate Nima Ataei, Boy did I make it tough on him! I've very impressed with how he handled me. He's eager, patient and most importantly a gentleman. I'm very happy with my new car I made the right choice staying with Lexus of santa Monica. More

raul gomez is awesome. this is my first visit to the lexus service center in santa monica. i cannot be more impressed. raul gomez, the rep who took care of my needs, knew wh this is my first visit to the lexus service center in santa monica. i cannot be more impressed. raul gomez, the rep who took care of my needs, knew what excellent service meant. More

Great experience and great car! The service was outstanding and I purchased an excellent RX for a good price. Ala Modami was an excellent representative of Lexus Santa Monica and it The service was outstanding and I purchased an excellent RX for a good price. Ala Modami was an excellent representative of Lexus Santa Monica and it was a pleasure to work with him! More

Excellent service with no pressure experience Brandon Gojcaj was my sales person and he is young and enthusiastic. After my test drive of two vehicles I was expecting to be hounded to death with Brandon Gojcaj was my sales person and he is young and enthusiastic. After my test drive of two vehicles I was expecting to be hounded to death with sales pressure and i was not like that at all. Brandon was courteous and followed up with me a few days later to see if he be of service. I told him I would be back in touch with him if I choose to lease a Lexus. He did not call me which I really appreciated and when I was ready I gave him a call and he made it all happen. I very happy with my new lease and I will go back to Lexus for my next car. I would also like to acknowledge Julie Dishner. She was the Finance Manager and made all the contact signing a breeze!! Thank you Lexus of Santa Monica!! Happy customer, Laura Branigan More

Great Customer Service My Lexus was due for a regular maintenance appointment. Angel Vasquez couldn't have been more helpful! Angel was very professional and knowledgeable My Lexus was due for a regular maintenance appointment. Angel Vasquez couldn't have been more helpful! Angel was very professional and knowledgeable in explaining what service was required. He gave me an accurate account of the time my car would be ready for pick up and said he would call if the mechanics found anything else. We have bringing our Lexus cars to this dealership for many years and have never had anything other than a satisfactory experience. More

Excellent service When I brought my Lexus in for the scheduled routine maintenance, Bryan Schwartz expedited the service while I waited. Friendly and professional, Br When I brought my Lexus in for the scheduled routine maintenance, Bryan Schwartz expedited the service while I waited. Friendly and professional, Bryan gave me excellent customer care. More

Win! Win! experience for buyer and seller This is the second time I purchased from Lexus of Santa Monica, and my 4th Lexus. The professionalism, service, negotiating process from start to fin This is the second time I purchased from Lexus of Santa Monica, and my 4th Lexus. The professionalism, service, negotiating process from start to finish, was truly a rewarding experience with Enrique Carvajal, along with Mark Harding. Enrique went out of his way to pick me up from Carmax (sold them my car), loaded up all of my belongings and drove me back to Santa Monica to complete my purchase transaction. He was extremely thorough in explaining all of the new systems, and even tested me before I left to be sure I understood. I also got a text when I got home to be sure that all was good and to see if I had questions. He's available if I have any questions, anytime. He gave me his cell to call or text for any reason whatsoever! I highly recommend anyone interested in a Lexus to contact Enrique Carvajal! More

Excellent service I highly recommend Lexus Santa Monica, the customer service I receive is always outstanding. Thank you Angel Vasquez for your assistance and your kno I highly recommend Lexus Santa Monica, the customer service I receive is always outstanding. Thank you Angel Vasquez for your assistance and your knowledge. Chuck More