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Lexus San Diego

San Diego, CA

4.9
1,233 Reviews

4970 Kearny Mesa Rd

San Diego, CA

92111

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1,233 Reviews of Lexus San Diego

May 02, 2021

Smooth operations! Scheduled my service online and they took me at the exact time no waiting. Gave me my loaner and I was out in less than 10 min. Same for picking up my car. No problems and my Lexus runs More

by Mad Vibz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Martinez
May 04, 2021 -

Lexus San Diego responded

Hi there, At Lexus San Diego we thank you for your five star review. Your satisfaction means everything to us, therefore we are thrilled to hear about recent visit. Thank you for choosing Lexus San Diego and we hope to continue to assist with all of your future automotive needs.

May 01, 2021

Michael Paine is very friendly and provided the best service Very efficient. And he made sure I got the loaner car I requested. Darla clark More

by darlaclark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
May 02, 2021 -

Lexus San Diego responded

Hi Darla, From all of us at Lexus San Diego we thank you for your review. We strive to ensure that our customers are updated and informed, as well as being assisted in a timely manner. Therefore we are thrilled to hear that Michael was able to help you. Thank you for choosing Lexus San Diego and we hope to see you again for all your future automotive needs.

May 01, 2021

Lexus Kearny Mesa is a fantastic dealership. The staff there were super friendly and helpful. Dennis helped me out and he made the process smooth and straightforward. Not only did I leave with a new car b More

by Benjamin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Gurel, Sean Weaver
May 02, 2021 -

Lexus San Diego responded

Hi there, From our team at Lexus San Diego we thank you for your five star review. Your satisfaction means everything to us, so we are thrilled to hear about your recent experience with Dennis. Thank you for choosing Lexus San Diego and we hope to continue to assist with all of your future automotive needs.

May 01, 2021

Amazing service by outstanding staff.Recommend without any reservations.Already recommended to few friends and acquaintances.No hassle service by top professional people.Kagan Johnson good job. More

by Ksoomro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
May 02, 2021 -

Lexus San Diego responded

Hello there, At Lexus San Diego we thank you for your five star review. We are very pleased to hear about your recent visit as customer experience is something we focus on. We deeply appreciate your recommendation. Thank you for choosing Lexus San Diego and we hope to see you again.

April 30, 2021

Friendly- helpful -knew their stuff 👍 they took their time , answered all my questions and kept asking if I had any more questions for them.- great experience. More

by Nu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis, Jordan and I believe her name was Christine (finance person), Sean Weaver
May 01, 2021 -

Lexus San Diego responded

Hi there, At Lexus San Diego we thank you for your five star review. We strive to create a customer driven experience, so we are thrilled to hear about your recent visit. Thank you for choosing Lexus San Diego and we hope to continue to assist with all of your future automotive needs.

April 28, 2021

Outstanding job to Michael Cain who is very accomodating and always give excellent service. Quality of service for the maintenance is great. Staff knows their job. Well done ! More

by Maria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Cain
Apr 29, 2021 -

Lexus San Diego responded

We are pleased to learn you had such a positive experience with us, Maria! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 28, 2021

Always helpful and a pleasure to work with. Had a family emergency and when I went to pick up my car they helped get me on my way. More

by Sporty IS300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Caine , Sean Weaver
Apr 29, 2021 -

Lexus San Diego responded

Hi there, At Lexus San Diego we would like to thank you for your five star review. We strive to create a customer driven experience, therefore we are delighted to hear about your most recent visit. We are pleased that we were able to help. Thank you for choosing Lexus San Diego and we hope to continue to assist with all your future automotive needs.

April 21, 2021

The new set up due to covid was great. It made the interaction not only safe but faster and more efficient. I really like my advisor Michael Cain. He was friendly and very easy to do business with. More

by Pauline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Cain
Apr 22, 2021 -

Lexus San Diego responded

Hi Pauline, thanks for the great feedback for Michael and our team! We're glad to hear you received friendly service. It was a pleasure working with you. We hope to work with you again.

April 17, 2021

I bring my Lexus in every 5,000 miles for service. I always ask for Andy Amenta. He is courteous, efficient and professional and my experience is quick and easy. My loaner car is ready to go and my own More

by Claudia F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Amenta
Apr 19, 2021 -

Lexus San Diego responded

Claudia, We appreciate you taking the time to write a review and mentioning Andy! We are glad to learn he is always able to make your service experience quick and easy. Thank you for entrusting us with the safety of your Lexus. Please come back and see us for any future service needs.

April 17, 2021

My service manager Michael Cain went to all extremes to take care of us. Could not ask for any better service, that is why we actually go to this dealership. Howie & Lois More

by sterntelluride
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Cain
Apr 19, 2021 -

Lexus San Diego responded

Howie and Lois, Thank you for the kind review! We appreciate you taking the time to write about your experience working with Michael from our Service Department. Glad he is always willing to go above and beyond to provide the best possible customer service. We look forward to seeing you again at Lexus San Diego!

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