Lexus San Diego

Service writer Kristina, mechanics, and staff are Outstanding!!! Our GX was repaired and back to us before promised thanks for treating us like family and taking great care of our Lexus GX! Outstanding!!! Our GX was repaired and back to us before promised thanks for treating us like family and taking great care of our Lexus GX! More

Michael Cain always gives me the best services. He helped me get a loaner car. Explained what’s need to be done to my car. Very good customer services. Good representation of Lexus. me get a loaner car. Explained what’s need to be done to my car. Very good customer services. Good representation of Lexus. More

Very customer oriented. Their waiting room is clean and comfortable. I elected to wait for my car since it was a fairly routine service. They kept me apprised of progress and the service took about ninet comfortable. I elected to wait for my car since it was a fairly routine service. They kept me apprised of progress and the service took about ninety minutes More

Excellent service. I always love the customer services most Lexus dealers have to offer. Reason for purchasing another Lexus. My sales team was great. I do wish the add on service prices were a bit cheape most Lexus dealers have to offer. Reason for purchasing another Lexus. My sales team was great. I do wish the add on service prices were a bit cheaper. 👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼 More

Andy Armenta does a very good job of coordinating with clients. He assisted me in getting everything done that I needed, then kept in contact regarding status. clients. He assisted me in getting everything done that I needed, then kept in contact regarding status. More

Im still wondering why during the pandemic when everyones money is low that Lexus cant come up with an alternative to me spending thousands on my car. Ive now spent in excess of $5k on my 05 ES330 with 189,0 money is low that Lexus cant come up with an alternative to me spending thousands on my car. Ive now spent in excess of $5k on my 05 ES330 with 189,000 miles. That $5k could have bought or went towards a different vehicle rather than continue spending on a car that i cant sell for as much as ive spent. I do adore my vehicle very much which is why it pains me to remain loyal to the company that doesnt seem interested in retaining me as a customer. I do appreciate Andy Amenta and the mechanic who worked on my vehicle. They also put me in a loaner vehicle for the duration of my repairs. Those guys get a 5 star rating from me. Lexus as a whole however infuriates me. The exceptional service and communication i get from Andy should be indicative of the dealerships attitude. If the other Lexus dealerships werent as far away as they are i would have gone elsewhere. Thank you More

Andy is the best ! Listens to what you say and goes thru it with you step by step. I just sent another customer to him and I know she will have the same positive experience I did. it with you step by step. I just sent another customer to him and I know she will have the same positive experience I did. More

Excellent service overall. Marco Martinez was very professional. Quick turnaround on job and very near estimate. I will be back when needed in the future. professional. Quick turnaround on job and very near estimate. I will be back when needed in the future. More

You need more service people. I use Andy and he’s great, but there are always too many customers for your small Lexus service dealership. but there are always too many customers for your small Lexus service dealership. More

Everyone involved in my visit was very professional and courteous. I especially like dealing with Mike Cain whom I have known since my days of driving an ACURA...Mike is a solid citizen who is very knowle courteous. I especially like dealing with Mike Cain whom I have known since my days of driving an ACURA...Mike is a solid citizen who is very knowledgeable and at the same time tells it like it is and delivers on what he promises. Lexus Sam Diego is a first class outfit and it is a pleasure to have my vehicles serviced there as the mechanical work is second to none! Keep up the good work! More