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Lexus San Diego

San Diego, CA

4.9
1,233 Reviews

4970 Kearny Mesa Rd

San Diego, CA

92111

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1,233 Reviews of Lexus San Diego

June 03, 2021

He is very friendly and has good customer service. He was very helpful is satisfying our needs while we were there and was very kind. More

by Janet Lugue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Gruel
Jun 05, 2021 -

Lexus San Diego responded

We're happy to learn you had such a positive experience with our team! Thanks again for taking the time to leave us this information about your recent visit. Take care!

June 01, 2021

We had an easy and wonderful experience buying our certified preowned Lexus GX from Lexus San Diego. Sergi and Deanna are professional and knowledgeable. We will definitely be buying our next Lexus fr More

by joanieb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergi, Deanna
Jun 01, 2021 -

Lexus San Diego responded

Congratulations on your Lexus! We are so thrilled to learn about how wonderful your experience was at Lexus San Diego with Sergi and Deanna. Thank you for taking the time to give us a review! We look forward to working with you again in the future!

May 31, 2021

Sales and service departments good. Lounge way below Lexus standards. Penske has neglected this dealership for years.promised improvements have not Happened. Never been to a dealership where amenities More

by Rich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Martinez
May 31, 2021 -

Lexus San Diego responded

Rich, Thank you for sharing your review. Your feedback is important to us here at Lexus San Diego and I would appreciate the opportunity to speak with you to address your feedback. Please email me at fpierce@penskeautomotive.com with your preferred contact information. Thank you, Frank Pierce General Manager Lexus San Diego fpierce@penskeautomotive.com

May 29, 2021

Excellent service. Andy Amenta is the best in the service department. He is polite, knowledgeable and patient. He is very professional and alway respectful. He answers questions appropriately. More

by Trumpet Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Amenta, Sean Weaver
May 30, 2021 -

Lexus San Diego responded

Thank you for taking the time to share your excellent feedback for Andy in the Service Department at Lexus San Diego. We are always happy to help you out and we look forward to having you here again next time.

May 28, 2021

Fully satisfied with service. My Lexus was done in the estimated time as promised and I like the complimentary wash that comes with the service More

by Okna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina Evans
May 29, 2021 -

Lexus San Diego responded

Hi Okna, We thank you for your positive review. We are thrilled that you have experienced efficient, professional service with us here at Lexus San Diego. We look forward to your next visit.

May 26, 2021

Always a pleasure working with Michael Cane and the service guys... Great, Friendly, efficient service from beginning to end. They make you feel like FAMILY! More

by Tletuli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Cane
May 26, 2021 -

Lexus San Diego responded

Glad everything went well with Michael and the Service Team! We definitely strive to provide an experience like yours to all our customers here at Lexus San Diego. We look forward to working with you in the future.

May 26, 2021

Fast and efficient. Good quality work. Service rep took the time to address my concerns. Having a loaner vehicle is convenient to have so I could run errands and be productive while waiting for the servic More

by xXSakaMomXx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kegan Johnson, Sean Weaver
May 26, 2021 -

Lexus San Diego responded

Thank you for the positive feedback! We are delighted to know that you had a good experience with our Service Department at Lexus San Diego, and we hope that you will continue to choose us as your dealership!

May 25, 2021

This is the first time i come. It is so good, the services members in the front so nice, and friendly. I am happy with visiting. More

by Truing Vo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
May 25, 2021 -

Lexus San Diego responded

Thank you for the positive feedback! We are happy to know that you had a good service experience with us, and we hope that you will continue to visit us at Lexus San Diego!

May 22, 2021

As always, my service visit was top notch at Lexus San Diego. I have had nothing but good experiences with the dealership since purchasing my Lexus in 2012. The entire staff is always very knowledgeable a More

by jeffnjeri
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lili Puente
May 22, 2021 -

Lexus San Diego responded

Thank you for your years of business with us here at Lexus San Diego. We wouldn't be here without our customers like you! We appreciate your taking a few minutes to share the details of your recent service visit and the top-notch experience our team provided. We look forward to seeing you again when you next have a need!

May 16, 2021

Great service from Andy Amenta. He listens to any concerns and addresses them quickly and efficiently and makes the process as smooth as it can be. More

by suhorowitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Amenta, Sean Weaver
Jun 08, 2021 -

Lexus San Diego responded

Thank you for the positive feedback! We are happy to know that you had a good experience with us at Lexus San Diego!

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