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Lexus San Diego

San Diego, CA

4.9
1,259 Reviews

4970 Kearny Mesa Rd

San Diego, CA

92111

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1,259 Reviews of Lexus San Diego

February 08, 2022

Kegan Johnson is always helpful, professional and courteous. Makes sure my time isn’t wasted waiting for my loaner or when I return to pick up my car. Give that man a raise!!!!! More

by Dan44423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kegan Johnson, Sean Weaver
Feb 08, 2022 -

Lexus San Diego responded

We are so pleased to learn that our Service Team took great care of you here at Lexus San Diego. We strive to provide our customers with the best service possible in a timely manner. We value your business.

February 07, 2022

Andy helped me to have my car service for 40,000 miles. I got it the following day like what he told me . Thank you.. More

by Aurora Castillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy
Feb 07, 2022 -

Lexus San Diego responded

Aurora, we are so pleased to read that our Service Team took great care of you here at Lexus San Diego. We strive to provide our customers with the best service possible in a timely manner. We appreciate your business.

February 07, 2022

Marco provided excellent service. He communicated well so I knew everything to expect. Gave me options as far as my 30,000 check up. He brought up that I had a factory recall and wanted to take care of this More

by mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None
Feb 07, 2022 -

Lexus San Diego responded

Mark, we are so pleased to learn that our Service Team took wonderful care of you here at Lexus San Diego. We strive to provide our customers with the best service possible in a timely manner. We value your business.

February 05, 2022

The representative who handled my service was very good. However, this was a routine service on a 3 year old car and took 2 days. The representatives who make appointments should let us know in advance if t More

by wwkramer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon Quintero
Feb 05, 2022 -

Lexus San Diego responded

Thank you for sharing your review. We are happy to know that you were satisfied with the work we provided. We also appreciate your feedback and if you would like to discuss this further, please feel free to reach out to us. Our team here at Lexus San Diego hopes to work with you again in the future.

February 05, 2022

We had a fantastic experience! I would recommend anyone to check out their showroom. The staff was warm, friendly, and NOT pushy at all. This is our first Lexus and the entire experience made us instant More

by loony-short01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Feb 05, 2022 -

Lexus San Diego responded

Thank you for taking the time to leave us feedback and a five-star rating! Our team strives to provide our guests with a friendly, professional experience with every visit and we are thrilled that your feedback reflects that. We are proud that you chose the Lexus San Diego team to assist you in finding the perfect vehicle for you and welcome you to the Lexus family. We look forward to working with you again next time. Frank Pierce General Manager Lexus San Diego fpierce@penskeautomotive.com

February 04, 2022

Everything went great. Everyone was friendly, professional, and very helpful. Will recommend friends and family More

by christina.martinez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Feb 05, 2022 -

Lexus San Diego responded

Hi Christina, We are pleased that our team was great, friendly, and professional whilst working with you. Thank you for choosing Lexus San Diego and your recommendation is appreciated.

February 04, 2022

I had a great experience with everyone at this dealership. Wally was very helpful throughout the whole buying process. Roman was great, it was extremely helpful for him to go over the details of More

by Tina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wally, Roman, Tyler
Feb 04, 2022 -

Lexus San Diego responded

Tina, we are so happy to read your wonderful review for us here at Lexus San Diego. We strive to provide our customers with the best service possible. We appreciate your business.

February 03, 2022

Professional and very helpful choosing the right model Lexus Hybrid! Special thanks to Michael Simon and Taylor Calevich to speed the purchase process! Happy with the service. More

by Marianaatanasova
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Simon
Feb 03, 2022 -

Lexus San Diego responded

Lexus San Diego wants to thank you for the five star rating, we appreciate the comments regarding the visit!

Feb 03, 2022 -

Marianaatanasova responded

Recomended to anyone who is interested in Lexus dealership!

February 03, 2022

Lexus San Diego, provides great service. Lilly is a great representative. Quality service always friendly i have an older car but service is still have great service for years. More

by Lorrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lilly, Sean Weaver
Feb 04, 2022 -

Lexus San Diego responded

Lorrie, thank you for your positive feedback! At Lexus San Diego, our Service Department always strives to provide great quality service and support to assist with any of your Lexus maintenance needs.

February 02, 2022

Professional and efficient and takes excellent care of their customers. Very clean and comfortable dealership. More

by Candy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lily, Sean Weaver
Feb 02, 2022 -

Lexus San Diego responded

Hello, thank you for your kind words. We are pleased to learn our team was professional and efficient during your visit with us here at Lexus San Diego. We look forward to serving you again in the future.

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