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Lexus San Diego

San Diego, CA

4.9
1,259 Reviews

4970 Kearny Mesa Rd

San Diego, CA

92111

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1,259 Reviews of Lexus San Diego

February 18, 2022

Mike Cain was my service representative and he did a great job of explaining everything and making sure that I was always aware of what was going on. Helped me with some discounts. Very much appreciat More

by Mickey Mouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cain
Feb 18, 2022 -

Lexus San Diego responded

Thank you for choosing Lexus San Diego. We are happy to know that you enjoyed the services that we provided. Let us know if there is anything else we can help you with.

February 18, 2022

I have been a very satisfied customer since 1999. I have especially appreciated the confidence I have in my vehicles due to the excellent care provided by the service department. More

by goupnin33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Martinez & Natasha. 5 stars for each of them. I do not know Sean Weaver.
Feb 18, 2022 -

Lexus San Diego responded

Hi there, Your satisfaction means everything to us, so we are pleased that our team always takes great care of you. Thank you for choosing Lexus San Diego and we look forward to seeing you again.

February 18, 2022

Great experience, easiest car purchase ever. Salesman went above and beyond to hold the car until I could go pick it up. More

by Eparedes3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vidal
Feb 18, 2022 -

Lexus San Diego responded

Eparedes3, in order to deliver the best experience possible, we try to set high expectations for ourselves here at Lexus San Diego. We're so glad to receive your positive review. We are available should you require any extra help in the future. Safe driving!

February 18, 2022

As a single woman, i was not looking forward to buying a car on my own. But when I got to Lexus of San Diego everyone there was exemplary. The sales person Vidal Katttoula was helpful, friendly non-pushy, i More

by sdjulie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Feb 19, 2022 -

Lexus San Diego responded

Thank you for the great 5-star review. We are pleased to know our Sales Team ensured you had a good purchasing experience for your new vehicle. We look forward to your next visit here at Lexus San Diego.

February 17, 2022

Upbeat and truthful. Explained and answered all questions about the vehicle being stuck on a ship, the financing options, technology problems and visits needed in the fu More

by Rosdds
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wally Sibou, Danny Swaim, Sean Weaver
Feb 18, 2022 -

Lexus San Diego responded

Hello, We are pleased that our team could keep you up to date and meet your expectations. Enjoy your purchase and thank you for choosing Lexus San Diego. We hope to see you again.

February 16, 2022

Promptly attended and I was given an amazing loaner. I got my car back well in advance of the time I was told. I bought my Lexus from this dealer and I’m very happy overall. More

by Jaimecamacho52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Quintero
Feb 16, 2022 -

Lexus San Diego responded

Jaime, we thank you for sharing your wonderful review for us here at Lexus San Diego. We are pleased to learn that our Service Team took great care of you in a timely manner. We value your business.

February 16, 2022

Excelente customer service and attention to detail, he took care of my needs very professionally. More

by Rclavijo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Feb 16, 2022 -

Rclavijo responded

The sales person was very attentive and courteous, he helped us like very few people would. The manager took time to talk to us and make the deal possible. They work like a very effective team.

Feb 16, 2022 -

Rclavijo responded

I have purchased from them because I think they are the best Lexus dealer in the San Diego area.

Feb 16, 2022 -

Lexus San Diego responded

Hi there, It is fantastic that our team provided you with excellent customer service. Thank you for choosing Lexus San Diego and we look forward to seeing you again.

February 11, 2022

They gave me discounts I didn’t know existed and that I hadn’t asked for, and price came out lower than the original estimate. Very professional service. I was very pleased. More

by Ami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Amenta, Sean Weaver
Feb 12, 2022 -

Lexus San Diego responded

Ami, thank you for your positive feedback! Our Service Department at Lexus San Diego always strives to provide professional and thorough service and support for your maintenance needs.

Feb 12, 2022 -

Ami responded

I appreciate the professionalism you offer in servicing my car.

February 08, 2022

Good service. Ramon was very helpful. Staff members are very friendly, waiting room was nice. More

by Dragon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon
Feb 08, 2022 -

Lexus San Diego responded

Hello, thank you for taking the time to review our team here at Lexus San Diego.

February 08, 2022

It's good to experience real customer service again with the service department! Michael Cain was professional, friendly, knowledgable and efficient. That checks all the boxes for me! More

by julie.phillips
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Cain
Feb 09, 2022 -

Lexus San Diego responded

Hi Julie, It is lovely that you found our Service Department to be professional, friendly, knowledgeable, and efficient. Thank you for choosing Lexus San Diego and we look forward to seeing you again in the future.

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