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Lexus San Diego

San Diego, CA

4.9
1,232 Reviews

4970 Kearny Mesa Rd

San Diego, CA

92111

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1,232 Reviews of Lexus San Diego

December 05, 2020

Great service only complaint was when they delivered my car, the front license plate was bent and license plate holder was broke. Very noticeable, I pointed out and a told the car wash was the problem. He More

by kyoung3841
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Dec 06, 2020 -

Lexus San Diego responded

Hello, I regret to learn about any disappointment with the services provided. Given the opportunity, I would like to speak with you about your experience. Please email me at fpierce@penskeautomotive.com. Thank you, ​ Frank Pierce General Manager Lexus San Diego fpierce@penskeautomotive.com

December 05, 2020

Excellent service Department. Mr Marco Martinez is outstanding in paying attention to details and is a good listener who executes his job outstanding. Overall Outstanding. More

by Rwalker593
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Martinez, Sean Weaver
Dec 05, 2020 -

Lexus San Diego responded

We'll be sure to thank Marco for his excellent level of care. Thank you so much for sharing your outstanding experience and we hope you have a great day!

December 04, 2020

The customer services is excellent every time I go into the service department! I want to thank Andy Amenta for his great cervice he provides and eveyone at The Lexus of San Diego team! More

by jenco08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Amenta, Sean Weaver
Dec 05, 2020 -

Lexus San Diego responded

Jen, thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

December 04, 2020

Andy is a great service advisor. Always represents my interests and what's best for the vehicle. A proven professional. He has being doing this for 30 years plus yet still has the energy & enthusiasm. More

by alarue7673
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Amenta, Sean Weaver
Dec 05, 2020 -

Lexus San Diego responded

Thank you so much for your feedback! Andy and Sean will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 04, 2020

They dented my license plate, scratched my mirror, and broke off my handle for the spare tire. And lied and said my tire is unpatchable More

by Belle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kegan, Sadeer, Staff in Service
Dec 04, 2020 -

Lexus San Diego responded

Belle, I regret to learn that your service experience was anything less than stellar. We pride ourselves on the high-quality standards we maintain and I would appreciate the opportunity to speak with you about your concerns. Could you please email your preferred contact information to me at fpierce@penskeautomotive.com? Thank you, Frank Pierce General Manager Lexus San Diego fpierce@penskeautomotive.com

December 03, 2020

We needed to turn in a leased vehicle and then lease another with minimal hassle and time. The team did a great job. I highly recommend Joey to anyone looking for a new Lexus. More

by todd.mcclure.cook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Dec 03, 2020 -

Lexus San Diego responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

December 01, 2020

As always, a great experience with Andy and the Lexus team. He always takes good care of us and our cars. They have a customer for life. Thank you. More

by potter619
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Amenta
Dec 02, 2020 -

Lexus San Diego responded

It warms our heart to hear the phrase customer for life. We can't wait to continue building this lifelong relationship!

December 01, 2020

Great experience. Sadeer Battah was wonderful to work with. He kept me informed throughout the whole car buying process. It was also a pleasure to work with Danny Swaim and Mark Rodriguez. More

by lynnfp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sadeer Battah, Danny Swaim, Mark Rodriguez
Dec 02, 2020 -

Lexus San Diego responded

Thank you so much for taking the time to share what a great experience you had working with Sadee, Danny, and Mark! It's been a pleasure to work with you as well. See you again for any future vehicle needs!

December 01, 2020

I got an appointment two days before Thanksgiving for my oil change and for my two recall notices. Andy always takes care of me even when he’s really busy. Though he has to do more work by renting me the c More

by edean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Amenta
Dec 02, 2020 -

Lexus San Diego responded

Hi Edean, thank you for taking the time to leave a review for us at Lexus San Diego. We're happy Andy could meet your expectations! Our team is available should you require any extra help.

November 28, 2020

Went there because we got a card with an offer to trade in our car for a new one. Courteous salesman and we got the deal advertised, no hassles More

by cochinvarma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vidal our salesman , Sean Weaver
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