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Lexus San Diego

San Diego, CA

4.9
1,232 Reviews

4970 Kearny Mesa Rd

San Diego, CA

92111

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1,232 Reviews of Lexus San Diego

December 26, 2020

Excellent in every way. Appreciated how quickly they git me out with a loner car and were done with the service just when they estimated More

by barbaramandel08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Caine
December 24, 2020

Very professional and excellent service. Our service manager, Michael Cain found us a loaner car even though all the loaners were gone. Always a pleasure when having my car serviced here. More

by cbbuzz1999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Cain
December 24, 2020

Way to expensive just to fix cracked leather that shouldn’t have cracked in the first place. Disappointed that it cracked in the first place then it cost me over $700 to fix 😢 More

by Carolmisner1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
December 21, 2020

We were very pleased with the patience of the salesmen as we assessed our needs. They were extremely helpful, polite and friendly. And we love that a tech expert helped us learn and setup all of the amazin More

by Pbellusher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvin duong, Kevin, Sean Weaver
December 17, 2020

Very professional yet friendly and so mannerly. Facility is very clean, decorated, ambient upbeat music and a nice, free loaner car. Love the gourmet coffee machine and the car wash! More

by Victory.ghl
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Amenta—service advisor
December 15, 2020

Lexus always give their best in customer service. Mr Lexus always give their best in customer service. Mr Bill Patris is always outstanding in giving asvixe and customer seevice! Thanks you very very m More

by Gus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Petrus
December 11, 2020

I appreciate the speed and consistent excellence that I experience with each service visit! Michael Cain is great!!!! All my questions and concerns were addressed in a professional manner. More

by kchriste
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Cain
December 10, 2020

Other than the experience of returning the loaner, which was generously provided, when I was ignored by the intake personnel, the experience was excellent. Marco was an excellent service manager. More

by kbarovsky
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marco Martinez, Sean Weaver
December 09, 2020

Ron the mechanic technician was superb very knowledgeable and professional. Very courteous and helpful, he made sure I understand everything what’s going on. Keagan 👍 More

by JAYC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kegan Johnson
December 09, 2020

Booked service on line, car was taken on time, delivered on time, great experience Check in was friendly, Service advisor was clear and concise. No issues at all. Krystina Evans was excellent More

by tonyberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystina Evans
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