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Lexus San Diego

San Diego, CA

4.9
1,232 Reviews

4970 Kearny Mesa Rd

San Diego, CA

92111

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1,232 Reviews of Lexus San Diego

November 26, 2020

Great experience and Andy was great in service. We bought our leased Lexus and we are very happy. We leased it for 3 years and fell in love. More

by Kathleensbruhn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy in service. Great. , Sean Weaver
November 18, 2020

Michael made extra efforts to help and ensure high satisfaction for me. He personally vacuumed my trunk,which is an extraordinary effort. Michael Cain is the best I experienced service manager More

by jamescsmeng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cain helped me, Sean Weaver
November 18, 2020

My Service Advisor Andy Amenta was excellent. He took the time to listen to my concerns and explain anything I had a question about. I appreciate his excellent customer service. More

by jj.hyde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Amenta
November 18, 2020

Michael is awesome to work with. He makes sure my precious car is taken good care of!!!! And he always makes sure I’m happy with my service too!! More

by April Denny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Cain
November 18, 2020

Тhey have found the car that I needed the same day, friendly. Explained everything very well and demonstrated connection of navigation system to my cell phone. More

by Lbelyaeva2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill
November 14, 2020

This was our first Lexus. Dennis was extremely helpful. He took his time with us. He and the rest of the staff were professional and courteous. We did not feel pressured to purchase a car but we did buy on More

by AnnsCar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Gurel, Denny Swaim, Sean Weaver
November 13, 2020

It was my first time at Lexus of San Diego and my first Lexus Purchase. Alvin was magnificent and the assistance received from other departments was great! I recommend this Dealership and hope to purchase More

by fernandalamb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvin and I forgot her name but the nice lady that I signed the papers and has a cute dog., Sean Weaver
November 09, 2020

I would like to thank the following personnel:Mr Frank I would like to thank the following personnel: Mr Frank Pierce, Mr Dennis Gurel and Ms Deanna Kehler, for their help and their professionalism in pro More

by Jesse Santos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Dennis Gurel and company
Nov 10, 2020 -

Lexus San Diego responded

Jesse, thank you for taking the time to write a review! We're glad to hear Frank, and Dennis and Deanna went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your brand new 2021 Lexus NX 300 Hybrid! We are looking forward to taking care of any of your auto needs for years to come!

November 07, 2020

Great service experience in large part due to Michael Caine. He does a superb job of answering all my questions, keeping me informed of what’s happening, and overall does a great job More

by Louis Levy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Caine
Nov 08, 2020 -

Lexus San Diego responded

Thank you for the excellent review, Louis! We are happy to see that Michael's knowledge and communicative service answered all your questions so satisfactorily. We can't wait to let him know how pleased you are. If there is anything else we can do for you, don't hesitate to let us know.

November 05, 2020

Very respectful to customers. Listens to what you say,then finds solution. Fast service, polite staff. Might be a slight higher in price but well worth the piece of mind that it is done correctly the More

by radiofun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon Quintero
Nov 06, 2020 -

Lexus San Diego responded

Thank you for that great review! Our team was happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future!

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