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Lexus Escondido

Escondido, CA

4.7
860 Reviews

1205 Auto Park Way

Escondido, CA

92029

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860 Reviews of Lexus Escondido

May 13, 2022

For the first time in many years of getting service, my car was returned to me with multiple systems alerts. I had to wait another hour until it was fixed. More

by plowenstam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Lee
May 20, 2022 -

Lexus Escondido responded

Hello plowenstam, Thank you for taking the time and sending us your feedback, we sincerely appreciate you and we truly apologize for the inconvenience caused. Please do not hesitate to reach out to me if you have any further questions. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

May 13, 2022

Great service. The service associate, Bailee, is very friendly and provided the details of the service. More

by HUYNH.VANCE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bailee Friedman
May 20, 2022 -

Lexus Escondido responded

Hello HUYNH.VANCE, Thank you for taking the time and giving us stars. We thank you for choosing our dealership for your service needs and we look forward to serve you in your next visit. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

May 13, 2022

I brought my car in for a reapplication of the paint protection. It was very easy to drop off and pick up, Bailee was friendly and communicated when the car was ready for pick up. More

by JETURRI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bailee Friedman
May 20, 2022 -

Lexus Escondido responded

Hello Jeturri, Thank you for taking the time and doing business with us, we sincerely appreciate you giving us 5 stars and we hope to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

May 13, 2022

Good service good people right stuff…. . I am there every month and a half for oil change My car has 150,000 miles and the service team is going to help get to 300,000 …….. Thank you……. More

by Jose Banuelos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Atek
May 20, 2022 -

Lexus Escondido responded

Hello Jose, Thank you kindly for giving us 5 stars and for choosing our dealership for your service needs. We hope to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

May 13, 2022

Service is excellent and fast. They got me in for service last minute with no problem and the dealership is beautiful and comfortable to wait in. If they can't offer a loaner for y More

by ABBYMHILLIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bailee Friedman
May 20, 2022 -

Lexus Escondido responded

Hello ABBYMHILLIS, Thank you for taking the time and giving us 5 stars. We are happy to know that you were taken good care of and we thank you for giving us an opportunity to earn your business and we look forward to working with you in the future, Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

May 13, 2022

Another great service experience at Lexus Escondido. They did a quality job with my service request plus the car was washed and cleaner than when I brought it in. More

by X
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Lee
May 20, 2022 -

Lexus Escondido responded

Hello X, Thank you for taking the time and giving us 5 stars and for choosing our dealership for your service needs. We hope to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

May 13, 2022

Customer service was awesome and excellent from the agent, finance and the person to show us the car. More

by PERRY.KYLE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natali Panlaqui, Lori Smith, Marvin Graham, Patrick Garland, Bailee Friedman, Armando Enriquez
May 20, 2022 -

Lexus Escondido responded

Hello Perry, Thank you and congratulations and for taking the time and sending us 5 stars. We are happy to know that you had an excellent experience. Thank you for doing business with us and we hope to be able to work with you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

May 12, 2022

Friendly greeting. Everyone is very friendly and courteous! The atmosphere throughout is warm and inviting! More

by DONROBBINS17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Atek
May 20, 2022 -

Lexus Escondido responded

Hello DONROBBINS17, Thank you for taking the time and giving us 5 stars. We truly value you and we hope to be able to work with you in the future. Have a wonderful rest of your week ahead. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

May 12, 2022

Service department always put their customers first! Their employees make you feel comfortable and are always checking to see if you need anything while you are waiting for your car to be serviced. More

by LINDAY0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Ivko
May 20, 2022 -

Lexus Escondido responded

Hello LINDAYO, Thank you kindly for taking the time and sending us your feedback, we truly appreciate you in giving us 5 stars and we hope to be able to serve you in the future as well. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

May 12, 2022

Marvin was a very good salesman… he take care me very good… I will come back for another car in the future More

by juliehantran
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marvin Graham
May 20, 2022 -

Lexus Escondido responded

Hello juliehantran, Thank you for taking the time and sending us your feedback. We appreciate you doing business with us and we look forward to your visit in the future. Congratulations and have a wonderful day. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

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