Lexus Escondido

Service was great. They went far above all expectations to make my car repairs exceptional. Peter, Eric, Bailee and Gurmeet, made it right! I have bought many cars at L They went far above all expectations to make my car repairs exceptional. Peter, Eric, Bailee and Gurmeet, made it right! I have bought many cars at Lexus Escondido over the years, and it’s a little more expensive, but I always come back because of the customer service which is always exceptional and they make you feel like your part of the family. This even includes the coffee shop staff at Culture which always brightens up my day with a smile. Again, if it wasn’t for the customer service I would have moved on along time ago. Thank you More

Lexus Escondido is huge dealership and there’s a lot of selection with all model of lexus is available. The employee are very nice people like Marvin and Patrick they know what they are doing very knowledg selection with all model of lexus is available. The employee are very nice people like Marvin and Patrick they know what they are doing very knowledgeable. More

We were pleasantly surprised by the inventory of new vehicles available and by the beautiful dealership. Marvin, the salesman, was very knowledgeable and helpful which made our purchase very easy. vehicles available and by the beautiful dealership. Marvin, the salesman, was very knowledgeable and helpful which made our purchase very easy. More

I GOT RIPPED OFF. SUPER GREEDY PEOPLE, BEWARE OF HIDDEN FEES ON YOUR TOTAL PAYMENT!!!! FIRST OFF THIS IS MY 3RD VEHICLE PURCHASE HERE AT LEXUS ESCONDIDO IN 5 YRS. AN SUPER GREEDY PEOPLE, BEWARE OF HIDDEN FEES ON YOUR TOTAL PAYMENT!!!! FIRST OFF THIS IS MY 3RD VEHICLE PURCHASE HERE AT LEXUS ESCONDIDO IN 5 YRS. AND LAST WEEKEND I LEASED A 2022 ES-350 FOR 54K. AFTER HOURS OF NICE TALK, EVERYTHING SET DONE DEAL. GOT HOME AND ADDED UP ALL NUMBERS, SOMEHOW MY TOTAL PAYMENT ENDUP CLOSE TO 61K??? 6 UNSUCCESSFULL PHONE CALLS TO SALES MANAGER & CUSTOMER RELATIONS LATER. I’VE DECIDED TO SHARE MY TERRIBLE CAR BUYING EXPERIENCE, SO THAT OTHERS DON’T GET RIPPED OFF BY LEXUS ESCONDIDO SALES DEPARTMENT LIKE THEY DID TO ME. I UNDERSTAND THAT THERE IS A CURRENT CAR SHORTAGE SITUATION, DEALERSHIP NEEDS TO MAKE PROFIT, SO I AGREED TO BUY AT STICKER PRICE. HOWEVER, DONALD IN SALES SCAMMED ME INTO BUYING THE CAR AT 12% OVER AGREED PRICE. GREAT JOB DONALD!!!!! PLEASE BE ALERT ON YOUR CAR SHOPPING AT THIS DEALERSHIP. More

I liked that when I come I’m well taken cared off My service rep David Alvarado Is up to date on the maintenance of my car. He is very polite and assures me that my car will be taken cared of and will t service rep David Alvarado Is up to date on the maintenance of my car. He is very polite and assures me that my car will be taken cared of and will try his best to get it done as soon as possible. I’m very satisfied with the way my car is washed and real cleaned. More

Anthony is alway prompt, efficient and professional. Could be happier with the service I received. Could be happier with the service I received. More

Rapid, reliable, expectations well managed and staff very professional. They seemed to care about their level of customer service. professional. They seemed to care about their level of customer service. More

Staff were very friendly and kind, Aaron was great was completely honest with us and we like that. completely honest with us and we like that. More

Very accommodating. Excellent service. Matthew is awesome! Would recommend. My car is ruining well and clean! Excellent service. Matthew is awesome! Would recommend. My car is ruining well and clean! More

I receive the best service here at Lexus Escondido. Never have a wait with Anthony Lee. Never have a wait with Anthony Lee. More