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Lexus Escondido

Escondido, CA

4.7
860 Reviews
Call Dealership (760) 291-8374

1205 Auto Park Way

Escondido, CA

92029

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860 Reviews of Lexus Escondido

May 08, 2022

Great experience, nothing really to complain about. Nice staff and excellent facilities. Will return in the future. More

by VICKIHIGA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omid Sarem
Report | Print
May 20, 2022 -

Lexus Escondido responded

Hello Vickigiga, Thank you for giving us 5 stars and giving us an opportunity to earn your business. Congratulations . We are happy to know that Omid took good care of you and we look forward to seeing you in the future as well. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

May 08, 2022

Very good service. Great service representative who helped us informed through out time. Check out was very easy also More

by amire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bailee Friedman
Report | Print
May 20, 2022 -

Lexus Escondido responded

Hello amire, Thank you for taking the time and sending us your feedback. We are happy to know that you had a great experience and we look forward to be working with you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

May 08, 2022

An amazing experience…from the salesman, the manager and the finance department! It was so relaxed we were given ice tea and cookies while they did they’re Magic! More

by DVARGO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Mayer, Patrick Garland
Report | Print
May 20, 2022 -

Lexus Escondido responded

Hello DVARGO, Thank you for taking the time and giving us 5 stars, we sincerely appreciate your time and value you and we look forward to serving you in the future as well. Glad you liked the iced tea and cookies. Have a wonderful rest of your week ahead. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

May 08, 2022

Excellent service, friendly staff, very helpful, knowledgeable, attentive to what you are looking for, kind More

by SONTIV
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Attila Vecsernyes, Roland Rimando, Patrick Garland
Report | Print
May 20, 2022 -

Lexus Escondido responded

Hello SONTIV, Thank you for taking the time and sending us your feedback. We are happy to know that you had a pleasant experience. and we hope to be able to serve you in the future as well. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

May 08, 2022

Excellent sales and service . Everyone goes above and beyond for their customers ! They have earned my business and trust . Thank you Lexus Escondido! More

by V_HILARIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Mackichan, Brendan Whipkey, Andrew Wells, Shaynah Anderson
Report | Print
May 20, 2022 -

Lexus Escondido responded

Hello V_HILARIO, Thank you for taking the time and giving us 5 stars. We are happy to know that you had an excellent experience and we look forward to be able to serve you in the future. Have a wonderful rest of your week ahead. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

May 07, 2022

All staff very friendly and helpful. Positive attitude. Matt, service rep, very easy to work with. More

by rgjensen460
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Ivko
Report | Print
May 20, 2022 -

Lexus Escondido responded

Hello rgjensen460, Thank you kindly for taking the time and sending us your feedback, we sincerely appreciate you and we look forward to serving you in the future as well. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

May 06, 2022

Slow service, took 5 days to finish service. Very expensive, double what you’d pay elsewhere. Even when they said it was done, I waited another 2hours at dealership. No respect for customers More

by Pchallendervc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt Ivko
Report | Print
May 20, 2022 -

Lexus Escondido responded

Hello Pchallendervc, Sorry to hear about your service experience. It makes me sad as we take customer satisfaction seriously. Your feedback is appreciated, this will allow us to resolve problems that occur and help us improve our services. If you would like to discuss further, please reach out to me directly. Lori Smith Customer Care Manager wecare@lexusescondido.com

May 06, 2022

Very nice place. The service advisor was great and the technician did a very good job on my vehicle More

by HUY824
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Ivko, Juan Alejo, Misael Minaya
Report | Print
May 20, 2022 -

Lexus Escondido responded

Hello HUY824, Thank you for taking the time and sending us your feedback. We are happy to know that our team here is professional and helpful and we look forward to serving you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

May 06, 2022

Very friendly and professional across the board. It is a pleasure to use this dealership. More

by warrenmparker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Ivko
Report | Print
May 20, 2022 -

Lexus Escondido responded

Hello warrenmparker, Thank you for taking the time and sending us your feedback. We are happy to know that you had an excellent experience and we hope to be able to work with you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

May 05, 2022

Fast, friendly, great atmosphere while you wait. Clear info provided on what car will need in the future More

by Shirley Bullard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaynah Anderson
Report | Print
May 20, 2022 -

Lexus Escondido responded

Hello Shirley, Thank you for taking the time and giving us 5 stars. We are happy to know that our team here is helpful and professional and we hope to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

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