Les Stumpf Ford
Appleton, WI
Is this your dealership?
Filter Reviews by Keyword
By Type
150 Reviews of Les Stumpf Ford
It is very nice and trust worthy to deal with Les Stumpf and Eric when looking for a new car. They let you take your time and try to get you what you want and need for your family. and Eric when looking for a new car. They let you take your time and try to get you what you want and need for your family. More
Chuck and Corey were very thorough,professional, and considerate when dealing with me and my quest to buy a good used vehicle. They did their very best to understand what I was looking for and what pri considerate when dealing with me and my quest to buy a good used vehicle. They did their very best to understand what I was looking for and what price I could afford to pay for a vehicle. More
The overall experience of purchasing the car was top-knotch, and I really appreciated the way Steve suggested many different options for buying a car that led us to the choice that buying new was th top-knotch, and I really appreciated the way Steve suggested many different options for buying a car that led us to the choice that buying new was the best way to go. In addition, his follow-up after the sale was a welcome surprise, and it's nice to have that additional involvment after the sale to close the loop on an exceptional buying experience. However, since the purchase of the car, I haven't enjoyed the same degree of convenience. Things became more difficult with an incident of getting a flat tire less than 2 weeks into buying the car, and the delays in getting the tire repaired in a timely manner. There have been added complications of the 2 recalls that are in place for the car I purchased, and that has dragged on for not having my new car for the last 2 weeks with the forecast of not having the car for another additional week yet. It is not convenient to be making a car payment for a car I cannot drive and have a loaner car with less features as the substitute for a better part of a month. More
This was the fourth vehicle I have purchased at Stumpf Ford. I worked with Ken Harder on my last vehicle purchase and was extremely satisfied. I did not hesitate to call Ken when it was time to trade up. Ford. I worked with Ken Harder on my last vehicle purchase and was extremely satisfied. I did not hesitate to call Ken when it was time to trade up. He tells it like it is and finds the unit I want! I called ahead of coming in and he had several alternatives for me to consider. He took the time to make sure the vehicle I ended up with more than satisfied my needs. I would not hesitate to recommend Ken and Stumpf to my friends( and I have on several occasions). Also, everyone I met while visiting Stumpf were very friendly and helpful. More
The entire experience was wonderful from start to finish. Not only was Steve knowledgeable, but a lot of fun to work with. I have told several people to go to Stumpf and I've received many compliments on m Not only was Steve knowledgeable, but a lot of fun to work with. I have told several people to go to Stumpf and I've received many compliments on my Explorer. Thanks for everything! More
Very professional and receptive to my needs and affordability. There was prompt service and answers to questions that my wife and I had on our visits to the dealership. affordability. There was prompt service and answers to questions that my wife and I had on our visits to the dealership. More
This is my first Ford purchase and I was pleased with the friendly/helpful people who greeted me each time I visited Les Stumpf Ford. All of the people I have dealt with have gone out of their way to ass friendly/helpful people who greeted me each time I visited Les Stumpf Ford. All of the people I have dealt with have gone out of their way to assist me. I owned a Toyota previously and had been very happy with the efficient way they handled all of my scheduled maintenance. I fully intended to purchase another Toyota but a friend (Kathy Helf) recommended that I visit Les Stumpf Ford and talk to Gary Cyr. Long story short, he was very helpful to me in choosing the right Ford for my purposes. He was also good about going over details and providing easy to understand figures. I am looking forward to a good experience at Ford when I visit their shop for the scheduled maintenance of my 2013 Ford Escape. More
We were very pleased with the service we received, mostly from John Larson, but there were a few others who assisted in the purchase of a new Ford Escape. We were in the dealership a number of times, first l from John Larson, but there were a few others who assisted in the purchase of a new Ford Escape. We were in the dealership a number of times, first looking at used vehicles, then new. They helped us find the vehicle that we wanted and got it to us in a very timely manner. Everyone at Ford was extremely pleasant to work with. They went out of their way to make us happy. We LOVE our new Escape with it's Ford Touch and SYNC system. We haven't gotten a brand new vehicle in 30 years...really loving it :) More
The service we recieved from Les Stumpf Ford (Don Thurber) was excelent and i would highly recommend them for anyone looking to purchase a new or used car. Thurber) was excelent and i would highly recommend them for anyone looking to purchase a new or used car. More