Les Stumpf Ford

I really enjoyed dealing with Mario. He is very personable and seemed to be very genuine about his job and relationship with his clients. When we came to pick up our Escape, the business perso personable and seemed to be very genuine about his job and relationship with his clients. When we came to pick up our Escape, the business person made the paperwork part pretty quick and uncomplicated. I also like the fact that the Escape was all ready to go - gas, washed, stickers removed. It was perfect. Mario did'nt just throw us the keys and say thanks. He went over everything he could think of and any questions we had. Did not rush us at all. That was a nice touch when Kristy Stumpf called a few days later to ask if we were happy with everything. More

Our experience at Les Stumpf Ford was no less than wonderful. Our salesman Tom Tillman was knowledgeable, professional,and it was like working with a friend.He went above and beyond what we ever expec wonderful. Our salesman Tom Tillman was knowledgeable, professional,and it was like working with a friend.He went above and beyond what we ever expected in a sales person.We would reccomend this experience to everyone.Thank you Tom,we love our Fussion. More

I felt very comfortable making my purchace at LS and felt that I was dealing with very knolaiable work force. I am looking to having my truck serviced there. I feel like they care about the customer. that I was dealing with very knolaiable work force. I am looking to having my truck serviced there. I feel like they care about the customer. More

eric did everthing he could to get the right financing set up and put me in a newer escape then i had currently owned.eric put no pressure on me to buy i put the pressure on him to give me exactly what i set up and put me in a newer escape then i had currently owned.eric put no pressure on me to buy i put the pressure on him to give me exactly what i wanted or iwasn't going to purchase a new escape. More

Had Issues with wiring, They got me right in the very same day and figured out the problem I drove my veh home that day. Awesome turn around....Thanks to the guys/gals at Les Stumpf Ford!!!! You Rock same day and figured out the problem I drove my veh home that day. Awesome turn around....Thanks to the guys/gals at Les Stumpf Ford!!!! You Rock More

Excellent purchase and service. Purchased a new car over a year ago and was impressed. So much so that I just purchased another new car from them this year. a year ago and was impressed. So much so that I just purchased another new car from them this year. More

I was very pleased with not only my car, but everyone I worked with. If I ran into any problems, someone was there to help. worked with. If I ran into any problems, someone was there to help. More

I was impressed with Gary Cyr when I made my purchase in October. He was patient and listened to my needs and essentially gave me a fair price on the auto and my trade in as he knew I had brought in comps October. He was patient and listened to my needs and essentially gave me a fair price on the auto and my trade in as he knew I had brought in comps on similiar vehicles in the area. He knew I had done my homework and also knew I could purchase the vehicle the same day so he was willing to work with me. Brent Erickson did a good job with the purchase paperwork and explained the warranty to me in detail. However when my car broke down less than 30 days later that warranty didn't matter. I am a single mother with a toddler and was sitting in my car in 10 degree weather with no heat or electricity and when I called Gary Cyr he acted like he didn't know me and transferred me to the service department. The service department wouldn't come get me because they were closing soon according to them. It was 4pm, they close at 5pm. The battery in my car was junk. Wouldn't charge at all and looked like it had been taken out of a junk vehicle according to my mechanic. Then in December I called their service department because I had no heat in my vehicle. I reminded them I had a warranty. Yes I realize the "special terms" to these warranties, but really you added a gallon of antifreeze and charged me $110 less than 2 months after I purchased this car. Gary Cyr sent me a Christmas card, but it would have been nicer if he would have called me the day after I called him in distress about my car breaking down and asked me if I got to work ok. I am not impressed with the service of this place and realize now I am only a check to this company. More

They got me in for repairs right away, fast friendly service department. Repairs were reasonably priced. I also purchased my car there and got a great deal...Gary (my salesman) wasn't pushy at all and service department. Repairs were reasonably priced. I also purchased my car there and got a great deal...Gary (my salesman) wasn't pushy at all and was very helpful and friendly. More

Our sales person Jason Finneran was wonderful to work with. He went out of his way to find us a vehicle with the exact options we were looking for. If you are going to shop at Les Stumpf I recommend wo with. He went out of his way to find us a vehicle with the exact options we were looking for. If you are going to shop at Les Stumpf I recommend working with Jason. Michael Moore was an absolute xxx to work with. He handles the financing and sales paperwork. He forgot to go over several items on the contract, gave us a bogus term on the loan with Ford Rejected. When questioned about the financing we were told we were getting he said it was unavailable and that we were limited to his option (which Ford Credit rejected). This guy also does not know how to perform basic math. He kept insisting that $1200 divided by 63 (months) was only $7. Corey Stumpf needs to learn how to hire competant people to work in his dealership. He could also learn some customer service skills. When questioning him about his fiance/sales representative (Michael Moore), Corey stood up for the guy who cannot perform basic math. Not to mention was short with us and did not seem at all understanding when it came to the inconvience his employee put my family through. For having purchased 2 new vehicles from this dealership in less than a year, Corey was not very appreciative of our business. If you are going to close a deal with Les Stumpf, insist on working with Brent (sorry I forgot his last name). He is the other person who handles financing/sales paperwork. Brent knows what he is doing and is able to provide correct numbers which actually come out correctly. More