Laurel BMW of Westmont

Kevin O'Donnell and Laurel BMW have exceeded my wildest expectations of a new car dealership. The experience has been great. I've never had a salesman (CA in BMW speak) act as professionally. Ke wildest expectations of a new car dealership. The experience has been great. I've never had a salesman (CA in BMW speak) act as professionally. Kevin never used any pressure tactics and let the product sell itself. I considered several models and took my time over the course of several weeks considering my options. While Kevin provided me information and insights about each model and their options, he never pushed me towards any specific model or to make a sale that day. I did finally place an order and chose European Delivery. The sale, order, European Delivery and re-delivery at the dealership all exceeded my expectations. I also had the service dept install a few goodies in the car; they too provided an exceptional experience. If you are in the market for a new BMW, you owe it to yourself to see Kevin at Laurel BMW. You will not be disappointed. More

I am giving Laurel BMW a great rating being that we have just recently purchased our 4th car from them recently. The customer service is always great as is the feeling that I received a good value! BMW's just recently purchased our 4th car from them recently. The customer service is always great as is the feeling that I received a good value! BMW's speak for themselves in terms of driving performance and luxury quality. In terms of where to buy one, there are a lot of choices, but I know where I'll go again. More

Great purchase experience on 2013 X3 35i in 5/2012. Lousy service experience in response to periodic driver door vibration(over bumps)and excessive driver door wind noise (> 40 mph). Twice the dealer Lousy service experience in response to periodic driver door vibration(over bumps)and excessive driver door wind noise (> 40 mph). Twice the dealer was unable or unwilling to fix the issue, stating it's "normal" for BMW X3's to have wind noise. Maybe so, but I won't be buying another BMW if they are known for excessive wind noise and weak door stability. Looking for a quieter vehicle with more structural integrity. More

Mike Alder was my salesman for this purchase, He was very freindly and totally on top of the transaction. They were very agressive on price. I wanted the paperwork to go fast when I picked up the car. I gave freindly and totally on top of the transaction. They were very agressive on price. I wanted the paperwork to go fast when I picked up the car. I gave them my information before i came in to pick it up. When I arrived the paperwork was ready and the numbers matched the deal I had negotiated. Because I was buying the same car that I was getting rid of, I did not need to test drive the car or go car shopping at the dealer. I did the whole transaction over the phone. It was an easy car purchase experience. More

I bought my 3rd car from Jeff Abbas. He has been excellent to work with, including the European Delivery Program. He is extremely helpful with any issues that arise, especially this time when there excellent to work with, including the European Delivery Program. He is extremely helpful with any issues that arise, especially this time when there was an issue with my lease return. I can strongly recommend this dealership and Jeff to anyone! More

This was my first experience at this dealership. Genuinely friendly, patient service. Kevin ODonnell carefully listened rather than "sold." I got the car I wanted and the best service from first v Genuinely friendly, patient service. Kevin ODonnell carefully listened rather than "sold." I got the car I wanted and the best service from first visit to picking up the vehicle. They were respectful of my time and schedule as well. Could not have had a better car buying experience. More

I have given BMW of Westmont all 5's. The reason is that they made them selves available to me at any time I needed assistance. In addition, they handled the certification and adjustments in a timely manne they made them selves available to me at any time I needed assistance. In addition, they handled the certification and adjustments in a timely manner with excellant work. Furthermore, their Client Representative Rich Rams was extrmely helpful with answering my questions and fitting me into the best vehicle for myself. The price was comparable or below, but he made sure the financing met my needs. More

I had researched several dealerships in the Chicagoland area. Laurel BMW of Westmont still is the most attentive of all luxury car dealerships I have encountered. Every level of employee, from the receptio area. Laurel BMW of Westmont still is the most attentive of all luxury car dealerships I have encountered. Every level of employee, from the receptionist to the Sales Manager are customer friendly. They accommodated all of my requests and kept me informed of my delivery time table. I am glad I stayed with the Brand. More

BMW needs no selling. It's a BMW for heaven sakes! I had a 2006 3-series and have put 166,000 miles on it. It's still a great car. But, I was (and am) ready for something newer. I wanted bigger and more pow a 2006 3-series and have put 166,000 miles on it. It's still a great car. But, I was (and am) ready for something newer. I wanted bigger and more powerful and with better mileage. Voila!. The BMW 535 xi sedan. The six-cylinder is a monster and will respond as soon as you press the petal. It has everything I might want plus a lot of stuff of which I am still learning. Westmont of BMW is really first class. When I sent out e-mails detailing what I wanted, they responded immediately and gave me details and an upfront price. The salesperson at Westmont, C.J. Levi, was knowledgeable and patient and still calls to see if I, or my wife, need any assistance. The showroom is clean and filled with most of the representative models of BMW, including an M6 convertible that I wish I could afford. Buying was seamless and they gave me information that ended up saving me several thousand dollars. I drive a lot, +25 K per year. Thus, a leased vehicle was not appropriate. C.J. showed me other ways of saving money. I finally purchased a beauty 2013 BMW 353xi. It's black with Oyster interior. It looks very sharp. I consider BMW the best and Westmont BMW is the finest dealer with which I have dealt. More

We had a great experience buying our new X5 at this dealership and we would recommend our sales guy Rich Rams to our friends if they want to get a BMW in the future. Rich is very professional and patie dealership and we would recommend our sales guy Rich Rams to our friends if they want to get a BMW in the future. Rich is very professional and patient answering all the questions we have, prior and after the purchase. He's very approachable before or after our purchase. More