Laurel BMW of Westmont

One of the best car buying experiences I have ever had. Professional and honest throughout the process. I would definitely recommend this group to anyone looking to buy a new or used BMW. Professional and honest throughout the process. I would definitely recommend this group to anyone looking to buy a new or used BMW. More

Lilly is efficient,honest and great to work with. She explained everything in detail and worked hard to find my perfect car! I will definitely get all my BMWs from Lilly explained everything in detail and worked hard to find my perfect car! I will definitely get all my BMWs from Lilly More

Excellent experience. Patrick was very knowledgeable about the vehicle and provide a comprehensive overview of all the features. Everyone there was very friendly. Hassle free experience. I would reco about the vehicle and provide a comprehensive overview of all the features. Everyone there was very friendly. Hassle free experience. I would recommend to anyone. Also, excellent follow-up to make sure I had a positive experience and to thank me for my busine3ss. More

This was my first time at Laurel and I had a very good experience. The sales process went went and they set me up with the BMW Performance Delivery Experience in South Carolina. That was a blast and I h experience. The sales process went went and they set me up with the BMW Performance Delivery Experience in South Carolina. That was a blast and I highly recommend it to everyone! I had bought a BMW from Mike Alder at another dealership and he is now the manager at Laurel. My experiences with him, then and now, were both very positive. He is good guy and doesn't treat you like a number. My salesperson as Kathy Kellogg and she was very responsive to any request I had and continues to do so even after the sale and pickup of my car. Chris Abernathy is the finance guy and he didn't pressure me into any "extras" that dealers like to push at this part of the sales process. I did take advantage of a few but it was my choice and he only gave a perspective on why you may or may not want to buy an add-on. I put some performance parts on my car and Kevin Hale in the parts dept is the guy to see. He is very knowledgeable and helpul. I would definitely buy from him again if I choose to beef up the car any more! More

I was very impressed with Lilly's professionalism and her understanding of the features of the vehicle. She showed a keen interest in explaining in detail all the features - I found her very engaging and fri understanding of the features of the vehicle. She showed a keen interest in explaining in detail all the features - I found her very engaging and friendly..... More

We have only bought Lexus (x4) in the last few years.at the advice of my son we wanted to look at BMW cars. Chelsea was very courteous,helpful,patient and knowledgeable . She gave detailed information abou the advice of my son we wanted to look at BMW cars. Chelsea was very courteous,helpful,patient and knowledgeable . She gave detailed information about different models,options and the cost. My wife liked the 535xi ,Imperial Blue with the black/white interior. More

I've bought 12 cars. This was by far my best experience of them all! I went in because I was in a bad car accident that totaled my car. All 3 gentlemen were kind, patient, thorough, and I will never go a of them all! I went in because I was in a bad car accident that totaled my car. All 3 gentlemen were kind, patient, thorough, and I will never go anywhere else. My husband can't wait for his turn "in the chair!" More

I've purchased several vehicles from this dealership after switching from another BMW dealership much closer to my home. The sales and financial team as well as the service department provide a top-n after switching from another BMW dealership much closer to my home. The sales and financial team as well as the service department provide a top-notch, detail oriented and thorough experience not seen elsewhere. All concerns are addressed and there is terrific follow through and follow-up. Highly recommended. More

I was extremely pleased with the experience at Laurel BMW of Westmont. Everyone who I worked with was extremely helpful in closing my deal. They gave me the best possible options based on price, down payme of Westmont. Everyone who I worked with was extremely helpful in closing my deal. They gave me the best possible options based on price, down payment and financing options. I will definitely recommend this dealership to my colleagues and friends. More

Normally I find buying a car to be a distasteful experience. Never knowing if I have received a fair purchase price and feeling pressured by slick salepeople,it has become a task I dread! This is no experience. Never knowing if I have received a fair purchase price and feeling pressured by slick salepeople,it has become a task I dread! This is not the case at Laurel BMW Westmont. Michael was pleasant and helpful WITHOUT the slightest hint of pressure. All prices were clearly negotiated. Renata, in financing, was equally pleasant and made the entire documentation process as clear and as smooth as possible. I must also mention CJ who was my first contact at Laurel. She know I was not ready to buy the first time I visited the showroom floor but continued to be in touch with me from time to time without being overly agressive. My thanks to her as she was my 'first impression' of Laurel. Needless to say, I came back. More