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Laurel BMW of Westmont

Westmont, IL

4.7
937 Reviews
For BMW buyers in the west Chicago area, there is no better place for new and pre-owned BMW cars and SUVs than BMW of Westmont. Featuring all of the latest new BMW cars and SUVs, we are sure to have the perfect one for you. So whether you're upgrading to a brand-new BMW car or SUV, or are getting behind the wheel of a BMW for the very first time, be sure to visit Laurel BMW of Westmont today!
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430 East Ogden Avenue

Westmont, IL

60559

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Showing 937 reviews

December 15, 2023

Went in for recall work and other repairs. Scott was very helpful and friendly. Loved getting the video clip about the work to be performed! Work was done well and I continue to love my BMW X5 More

by masjkw
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Scott C,
Dec 17, 2023 -

Laurel BMW of Westmont responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

December 14, 2023

The service is great. They always have a nice loaner car and the communication is very good. The problem is the SUV breaks down way too often and is extremely expensive More

by Tom.edwards
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Blake Farmer
Dec 15, 2023 -

Laurel BMW of Westmont responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 12, 2023

Went in with a recurring "drivetrain malfunction" error, and the issue was fixed by noon. Not a simple fix, but done properly and without having to pay an arm and a leg... Excellent work by the service advi More

by Dino Megaridis
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Scott Corbin and Justin Kandell
Dec 14, 2023 -

Laurel BMW of Westmont responded

Hi Dino, thank you for your kind review; we are happy to pass along your comments to the team here at Laurel BMW of Westmont! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 11, 2023

Service advisor, Dean is very courteous. He is also very knowledgeable and gives you a detailed explanation to the services that was received.! More

by t.foutris
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Dean K
Dec 14, 2023 -

Laurel BMW of Westmont responded

Hi, we're happy you found our staff to be so supportive during your experience here at Laurel BMW of Westmont. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 08, 2023

The Dealership as a whole was Excellent to do Business with ask for Michael Trees Great Salesman upfront from start to finish. More

by joannesprouse68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Trees Excellent Salesman
Dec 09, 2023 -

Laurel BMW of Westmont responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 08, 2023

Staff takes interest in making sure my car gets the services required to keep it in top performance condition. Extremely good customer service demonstrated in all areas. I appreciate receiving a video More

by myra.celestin@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Farmer
Dec 12, 2023 -

Laurel BMW of Westmont responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 07, 2023

Service center did a great job. Everyone took a good care of myself and cae More

by jf254
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James
Dec 09, 2023 -

Laurel BMW of Westmont responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 07, 2023

The service department at Laurel is fantastic. Ask for James. He always takes good care of me. More

by chrisfree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Randall
Dec 09, 2023 -

Laurel BMW of Westmont responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 06, 2023

Very professional and answered all my questions about the process and purchase of the vehicle . Great customer service! More

by fiitnet1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff
Dec 08, 2023 -

Laurel BMW of Westmont responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

December 05, 2023

Professional but did not provide full disclosure of what is covered by my BMW lease contract More

by KEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Dec 08, 2023 -

Laurel BMW of Westmont responded

Hi Kem, thank you for taking the time to share your feedback with us. We would like the opportunity to address your concerns. Please reach out to us directly at (630) 537-0311 when you have a chance. Thank you, and we look forward to hearing from you.

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