Laurel BMW of Westmont

I purchased a BMW 335i X-Drive from Laurel BMW in Westmont and was very impressed with my experience. My client advisor Don Asuncion was extremely professional and courteous in addition to performin Westmont and was very impressed with my experience. My client advisor Don Asuncion was extremely professional and courteous in addition to performing his duties in showing me automobiles and options with my purchase. He laid out all of my lease/purchase options in front of me and was able to assist me in finding financing for my vehicle. I highly recommend Don and Laurel BMW if you're in the market for a vehicle. More

This is the second BMW I have purched through Westmont BMW and I have had excellent care and friendly service by Mr. Kevin O'Donnell. I have had kindness and consideration shown to me by Pat Womack, the BMW and I have had excellent care and friendly service by Mr. Kevin O'Donnell. I have had kindness and consideration shown to me by Pat Womack, the dealy manager. I am treated with respect, my questions were answered, any issues were promptly taken care of by Kevin; he called me to give update on delivery date of my new car. Overall Kevin O'Donnell is an outstanding representative of BMW, he is very knowldegeable and he goes the extra mile to make sure things are taken care of properly. More

Laurel BMW is an excellent dealership and I highly recommend them. They are very service-oriented and made the process super easy and enjoyable! I also recommend Barry Levsay for sales or leasing. recommend them. They are very service-oriented and made the process super easy and enjoyable! I also recommend Barry Levsay for sales or leasing. Barry is very professional, personable and engaged with his customers. I am extremely satisfied with my decision to lease a new X3, and my decision to be working with Laurel. This is a friendly and helpful team of people who care about their customers. I cannot speak highly enough of everyone I've met a Laurel! More

I had visited a number of "other" BMW dealerships locally before deciding to purchase my BMW from Laurel BMW in Westment. At these other BMW dealerships I felt like all they wanted was to dealerships locally before deciding to purchase my BMW from Laurel BMW in Westment. At these other BMW dealerships I felt like all they wanted was to determine quickly if I was going to give them a sale that day and I did not leave with a good feeling. I happened to be out in Westment looking at new cars and decided to stop in at Laurel BMW. My overall experience from the moment I walked in was unlike any of the other BMW dealerships. Lilly Kolarski my sales consultant was so nice and most patient to deal with from the start. She patiently answered all of my general and technical questions about the BMW line and took quite a bit of time with me on multiple visits which included also multiple test drives. She also took time on one visit to aquaint me with the dealership services and introduced me to many of the staff. Yes, I did purchase my brand new 2013 X1 35i from Lilly and have been very pleased with the car. It is such a great little SAV! Lilly Kolarski provided superior customer service and went over and above what others would not have done. Thank you Lilly! I have nothing but good things to say about my purchase and service experience at Laurel BMW. More

From the moment we entered the dealership, we had a feeling of being welcomed and not just as potential customers, but as guests. The entire staff, and in particular Lilly Kilarski, went out of their feeling of being welcomed and not just as potential customers, but as guests. The entire staff, and in particular Lilly Kilarski, went out of their way to insure that we had all our questions answered and more. The little so far in dealings with the Service Department have been very productive. From the women at the service desk to the servicemen and in fact any staffer walking by, everyone is friendly and welcoming. This is the second vehicle I have had the pleasure of purchasing from Laurel and I wouldn't dream of dealing with anyone else. Dee Somora More

Vesna greeted us upon arrival to the dealership and was warm and friendly. Vesna was attentive and took the time necessary to locate a 2013 X3 according to my specifications. Vesna was great at communica warm and friendly. Vesna was attentive and took the time necessary to locate a 2013 X3 according to my specifications. Vesna was great at communicating with me throughout the entire process and was a pleasure to work with. Mike was a referral through a mutual friend and his top priority was making sure that I had a good experience with Laurel BMW. Mike was very friendly and professional during the process. Overall I felt very comfortable with the process of purchasing a new car as well as trading in my old X3. I was offered a fair trade for my vehicle. I would recommend Laurel BMW to anyone looking to purchase a new/used BMW. More

I bought a Certified Pre-Owned BMW 528xi from Laurel BMW of Westmont. Camille "CJ" Levi made my buying experience a pleasure, she had all kinds of interesting information about the BMW, and was also partly of Westmont. Camille "CJ" Levi made my buying experience a pleasure, she had all kinds of interesting information about the BMW, and was also partly responsible for hooking me up onto the BMW, as I was initially planning to go with a Audi A6. The price I got for the BMW, was really good and I was happy with the financing I got from BMW. Overall I am a very satisfied BMW owner now, thanks to Laurel and CJ. More

The worst dealership I have ever dealt with, Rude, arrogant, and sell cars with undisclosed damage on ebay all the time. Please Beware if these guys, if you need a car, so many better honest dealers arrogant, and sell cars with undisclosed damage on ebay all the time. Please Beware if these guys, if you need a car, so many better honest dealers out there. More

I recently renewed my relationship with BMW automobiles after a multi-year hiatus and could not be happier with my choice of Laurel BMW in Westmont. In particular, my salesperson, Jeff Abbas, aided by the after a multi-year hiatus and could not be happier with my choice of Laurel BMW in Westmont. In particular, my salesperson, Jeff Abbas, aided by the Sales Manager, Rich Stoll, have taken spectacular care of my BMW purchasing choices. A wonderful selection, no pressure, bending over backwards to tailor a deal to my financial criteria. Man, it does feel good to be back in a BMW saddle. Can't speak highly enough to the customer dedication of Jeff Abbas and the entire Laurel BMW team. More

On Saturday May 26th I purchased a used 2008 Audi A6 from Tony Alanso, he was very straight forward and was able to get us exactly the downpayment and monthly payment we were looking for with a great APR for Tony Alanso, he was very straight forward and was able to get us exactly the downpayment and monthly payment we were looking for with a great APR for the loan. We drove from Wisconsin to find the exact model and options we were looking for, after the 4 hour ride home (it was getting dark) our Xenon's turned on and we discovered one of the bulbs were either burnt out or in some way defective. I called him immediately after discovering this and he told us to take it to a mechanic following the memorial day weekend and have it looked at and to call him back to see if the used car manager would be able to help us out with the problem. I will be highly disappointed and sincerely hope that Laurel BMW of Westmont will take responsibility and cover the cost for whatever charge is incurred, because I am extremely doubtful the Xenon would have somehow malfunctioned after we drove it off the lot because they were never used. After I speak with Tony again on Tuesday I will write back and update how Laurel BMW of Westmont handled this situation and also update the rating to 5/5 if they handle the situation in an ethical manner. More