Laurel BMW of Westmont

I have given BMW of Westmont all 5's. The reason is that they made them selves available to me at any time I needed assistance. In addition, they handled the certification and adjustments in a timely manne they made them selves available to me at any time I needed assistance. In addition, they handled the certification and adjustments in a timely manner with excellant work. Furthermore, their Client Representative Rich Rams was extrmely helpful with answering my questions and fitting me into the best vehicle for myself. The price was comparable or below, but he made sure the financing met my needs. More

I had researched several dealerships in the Chicagoland area. Laurel BMW of Westmont still is the most attentive of all luxury car dealerships I have encountered. Every level of employee, from the receptio area. Laurel BMW of Westmont still is the most attentive of all luxury car dealerships I have encountered. Every level of employee, from the receptionist to the Sales Manager are customer friendly. They accommodated all of my requests and kept me informed of my delivery time table. I am glad I stayed with the Brand. More

BMW needs no selling. It's a BMW for heaven sakes! I had a 2006 3-series and have put 166,000 miles on it. It's still a great car. But, I was (and am) ready for something newer. I wanted bigger and more pow a 2006 3-series and have put 166,000 miles on it. It's still a great car. But, I was (and am) ready for something newer. I wanted bigger and more powerful and with better mileage. Voila!. The BMW 535 xi sedan. The six-cylinder is a monster and will respond as soon as you press the petal. It has everything I might want plus a lot of stuff of which I am still learning. Westmont of BMW is really first class. When I sent out e-mails detailing what I wanted, they responded immediately and gave me details and an upfront price. The salesperson at Westmont, C.J. Levi, was knowledgeable and patient and still calls to see if I, or my wife, need any assistance. The showroom is clean and filled with most of the representative models of BMW, including an M6 convertible that I wish I could afford. Buying was seamless and they gave me information that ended up saving me several thousand dollars. I drive a lot, +25 K per year. Thus, a leased vehicle was not appropriate. C.J. showed me other ways of saving money. I finally purchased a beauty 2013 BMW 353xi. It's black with Oyster interior. It looks very sharp. I consider BMW the best and Westmont BMW is the finest dealer with which I have dealt. More

We had a great experience buying our new X5 at this dealership and we would recommend our sales guy Rich Rams to our friends if they want to get a BMW in the future. Rich is very professional and patie dealership and we would recommend our sales guy Rich Rams to our friends if they want to get a BMW in the future. Rich is very professional and patient answering all the questions we have, prior and after the purchase. He's very approachable before or after our purchase. More

I had an AMAZING experience at Laurel, I live in the city and went out of my way for a great car buying experience. I was not disappointed. I had been shopping around for a luxury vehicle for about a year. and went out of my way for a great car buying experience. I was not disappointed. I had been shopping around for a luxury vehicle for about a year. I used truecar.com and then called 3 different dealers. Vesna Vidojevic, Renata Debosaite and Mike Alder were all so easy to work with and gave me the most options. Everyone I worked with was easy to talk to, friendly and made my car buying experience painless. I will buy my next BMW here as well, and refer all friends and family. I have already referred friends that have purchased BMWs from other dealers to Laurel for their service department. This dealer has a new approach to car buying and customer service. I was used to being treated as though my money, investment and time were not valuable by the city dealers. More

I purchased a BMW 335i X-Drive from Laurel BMW in Westmont and was very impressed with my experience. My client advisor Don Asuncion was extremely professional and courteous in addition to performin Westmont and was very impressed with my experience. My client advisor Don Asuncion was extremely professional and courteous in addition to performing his duties in showing me automobiles and options with my purchase. He laid out all of my lease/purchase options in front of me and was able to assist me in finding financing for my vehicle. I highly recommend Don and Laurel BMW if you're in the market for a vehicle. More

This is the second BMW I have purched through Westmont BMW and I have had excellent care and friendly service by Mr. Kevin O'Donnell. I have had kindness and consideration shown to me by Pat Womack, the BMW and I have had excellent care and friendly service by Mr. Kevin O'Donnell. I have had kindness and consideration shown to me by Pat Womack, the dealy manager. I am treated with respect, my questions were answered, any issues were promptly taken care of by Kevin; he called me to give update on delivery date of my new car. Overall Kevin O'Donnell is an outstanding representative of BMW, he is very knowldegeable and he goes the extra mile to make sure things are taken care of properly. More

Laurel BMW is an excellent dealership and I highly recommend them. They are very service-oriented and made the process super easy and enjoyable! I also recommend Barry Levsay for sales or leasing. recommend them. They are very service-oriented and made the process super easy and enjoyable! I also recommend Barry Levsay for sales or leasing. Barry is very professional, personable and engaged with his customers. I am extremely satisfied with my decision to lease a new X3, and my decision to be working with Laurel. This is a friendly and helpful team of people who care about their customers. I cannot speak highly enough of everyone I've met a Laurel! More

I had visited a number of "other" BMW dealerships locally before deciding to purchase my BMW from Laurel BMW in Westment. At these other BMW dealerships I felt like all they wanted was to dealerships locally before deciding to purchase my BMW from Laurel BMW in Westment. At these other BMW dealerships I felt like all they wanted was to determine quickly if I was going to give them a sale that day and I did not leave with a good feeling. I happened to be out in Westment looking at new cars and decided to stop in at Laurel BMW. My overall experience from the moment I walked in was unlike any of the other BMW dealerships. Lilly Kolarski my sales consultant was so nice and most patient to deal with from the start. She patiently answered all of my general and technical questions about the BMW line and took quite a bit of time with me on multiple visits which included also multiple test drives. She also took time on one visit to aquaint me with the dealership services and introduced me to many of the staff. Yes, I did purchase my brand new 2013 X1 35i from Lilly and have been very pleased with the car. It is such a great little SAV! Lilly Kolarski provided superior customer service and went over and above what others would not have done. Thank you Lilly! I have nothing but good things to say about my purchase and service experience at Laurel BMW. More

From the moment we entered the dealership, we had a feeling of being welcomed and not just as potential customers, but as guests. The entire staff, and in particular Lilly Kilarski, went out of their feeling of being welcomed and not just as potential customers, but as guests. The entire staff, and in particular Lilly Kilarski, went out of their way to insure that we had all our questions answered and more. The little so far in dealings with the Service Department have been very productive. From the women at the service desk to the servicemen and in fact any staffer walking by, everyone is friendly and welcoming. This is the second vehicle I have had the pleasure of purchasing from Laurel and I wouldn't dream of dealing with anyone else. Dee Somora More