Laurel BMW of Westmont

Ollie was honest and straight forward with the deal I was offering from the beginning. Explained in detail the reasons why my original offer was not accepted and agree to a counter offer over the phone befo offering from the beginning. Explained in detail the reasons why my original offer was not accepted and agree to a counter offer over the phone before I even stepped foot in the dealership. He sent me the loan application so I could have it returned to them before I came in to get the car. Overall Ollie gave me the run down on the car- showed me the features and the tour of the service department all while the car was prepped and the loan papers prepared. Was out the door in less than 1-1/2 hours. Thanks for your effort. More

On a whim I browsed the Internet for a New M3 coupe. I came across the perfect one for me. I sent an email inquiring on the vehicle and I got a response right away. Lilly was a pleasure to deal with and n came across the perfect one for me. I sent an email inquiring on the vehicle and I got a response right away. Lilly was a pleasure to deal with and never through out any outrageous deals like most dealers do at first. We were abel to agree on a price in only two emails. I flew out two days later to pick up my car. When me and my fianceé landed we were picked up by an escalade and whisked away to the dealer. While at the dealer we were both treated great and all if our needs were met. My fiancée is diabetic and her blood sugars were getting low, without hesitation Liily pulled out a bag of candy and popcorn for her. I can say I have had alot of interactions with new car dealers and Lilly made Laural go to the top of my list. Even though this dealer is a good ways away from me I will be using them for my next vehicle purchase. I highly recommend them to anyone looking for a new BMW. More

My wife and I walked into Laurel BMW this past Saturday and we were immediatley greeted by Tony Alonso. I told Tony what I wanted and what my budget was. Tony was personable, very knowledgable and extremel and we were immediatley greeted by Tony Alonso. I told Tony what I wanted and what my budget was. Tony was personable, very knowledgable and extremely gracious. Tony went out of his way to accomodate "the deal" to what I expected and I walked out with a fantastic certified pre-owned BMW. I highly recommend Laurel BMW, and especially Tony Alonso. He will not waste your time trying to get you into a car you cannot afford. More

I have dealt with Jeff Abbas over the past 15 years and 6 car purchases. He is extremely helpful in securing the car that I want, negotiating a fair price on trade-in/end of lease, and always present post sa car purchases. He is extremely helpful in securing the car that I want, negotiating a fair price on trade-in/end of lease, and always present post sale for any questions and assistance. Further, when one car needed to be transported to Arizona, Jeff worked out all the details and a rock bottom price. Why would anyone trust such a large important purchase to anyone else other than Mr. Abbas?? More

I've got a 2007 335xi with some serious miles on it. I’ve had my car at Laurel on a number of occasions over the years ranging from standard service to warrantee service to post warrantee repairs. This I’ve had my car at Laurel on a number of occasions over the years ranging from standard service to warrantee service to post warrantee repairs. This is the only place I bring it; a dealership rather than a stealership. Great customer service, great loaner car availability, quality work, and you don’t feel like you got sold a bunch of stuff you didn’t need. BMW repairs aren’t cheap, but I trust these guys. I do some work on my own and research issues that go wrong, so I am reasonably well informed. Take your car here, buy it from here. A great place. More

I just purchased a used BMW at Laurel BMW of Westmont last week. CJ Levi was so helpful and so nice. Moreover, She was very patient while I was taking the test drive. JB Baker helped me a lot with his st last week. CJ Levi was so helpful and so nice. Moreover, She was very patient while I was taking the test drive. JB Baker helped me a lot with his strong knowledge background. Thank you again for everything. That was my best experience ever. I‘d like to purchase a new one there a few years later. More

Kevin O'Donnell and Laurel BMW have exceeded my wildest expectations of a new car dealership. The experience has been great. I've never had a salesman (CA in BMW speak) act as professionally. Ke wildest expectations of a new car dealership. The experience has been great. I've never had a salesman (CA in BMW speak) act as professionally. Kevin never used any pressure tactics and let the product sell itself. I considered several models and took my time over the course of several weeks considering my options. While Kevin provided me information and insights about each model and their options, he never pushed me towards any specific model or to make a sale that day. I did finally place an order and chose European Delivery. The sale, order, European Delivery and re-delivery at the dealership all exceeded my expectations. I also had the service dept install a few goodies in the car; they too provided an exceptional experience. If you are in the market for a new BMW, you owe it to yourself to see Kevin at Laurel BMW. You will not be disappointed. More

I am giving Laurel BMW a great rating being that we have just recently purchased our 4th car from them recently. The customer service is always great as is the feeling that I received a good value! BMW's just recently purchased our 4th car from them recently. The customer service is always great as is the feeling that I received a good value! BMW's speak for themselves in terms of driving performance and luxury quality. In terms of where to buy one, there are a lot of choices, but I know where I'll go again. More

Great purchase experience on 2013 X3 35i in 5/2012. Lousy service experience in response to periodic driver door vibration(over bumps)and excessive driver door wind noise (> 40 mph). Twice the dealer Lousy service experience in response to periodic driver door vibration(over bumps)and excessive driver door wind noise (> 40 mph). Twice the dealer was unable or unwilling to fix the issue, stating it's "normal" for BMW X3's to have wind noise. Maybe so, but I won't be buying another BMW if they are known for excessive wind noise and weak door stability. Looking for a quieter vehicle with more structural integrity. More

Mike Alder was my salesman for this purchase, He was very freindly and totally on top of the transaction. They were very agressive on price. I wanted the paperwork to go fast when I picked up the car. I gave freindly and totally on top of the transaction. They were very agressive on price. I wanted the paperwork to go fast when I picked up the car. I gave them my information before i came in to pick it up. When I arrived the paperwork was ready and the numbers matched the deal I had negotiated. Because I was buying the same car that I was getting rid of, I did not need to test drive the car or go car shopping at the dealer. I did the whole transaction over the phone. It was an easy car purchase experience. More