Laurel BMW of Westmont

Jeff takes care of his clients like they are family... maybe better! I have worked with him now over two years and have purchased two cars and he made the process amazingly smooth. Both times a drove in o maybe better! I have worked with him now over two years and have purchased two cars and he made the process amazingly smooth. Both times a drove in on a busy Saturday and left within a couple of hours with a new car! AMAZING! More

Called the dealership, got in contact with salesperson, he sent me lease rates over email, very easy very efficient. I am usually extremely busy and dont have time to spend hours at a dealership negotiati he sent me lease rates over email, very easy very efficient. I am usually extremely busy and dont have time to spend hours at a dealership negotiating price etc, i feel i paid a fair price, quick service, in and out in about 3 hours, thanks again. -Will More

If you wish to be treated poorly by an uneducated service staff, this is the dealer for you. I have a 328i convertible that was chewing up my rear tiles. I took my car to this dealership over an 18 month p staff, this is the dealer for you. I have a 328i convertible that was chewing up my rear tiles. I took my car to this dealership over an 18 month period and they could not fix the problem. At one point I was told by the service department that they were able to confirm that my rear tires were wearing out faster than my front tires, with the right rear wearing out faster than the left. I was also told that they had no idea why this was happening. Instead of trying to find a solution for me, they sent me away. There was nothing they could do I was told. Within three months, my rear tires were worn down to slicks. They had only 4,000 miles on them. When I took the car back again, I was finally told the car was way out of alignment and this was the problem all along. It took them a year and a half to figure that out. Under the circumstances, I thought it only fair that they would pay for my rear tires. Not a chance. A brutal experience. Do yourself a favor, and stay away from Westmont BMW. More

Knowledge, enthusiasm, and one great attitude combined in one very pleasant salesman. Tim guided my wife and I through the process of understanding how bmw had engineered one of the best vehicles on the roa one very pleasant salesman. Tim guided my wife and I through the process of understanding how bmw had engineered one of the best vehicles on the road. How the cars This opinion is new to me, a life long American car owner, having had; Chevies, fords, chryslers,dodges, and never a foreign made vehicle. After only a month of ownership, and a couple of quick calls to Lauren BMW I have found not only Tim, who I felt to be exceptional, but each staff member I spoke with, the parts person, the cashier, the service agent to excel in their customer service, customer relations, and strong desire to assist a customer of any organization I have had the pleasure to be involved. Enthusiastically penned, Richard Robey More

I purchased a used Mercedes wagon from the dealership via internet. Chris Cole accompanied me through the process. Including the pickup from the airport a very pleasant experience and straight forward. I alw internet. Chris Cole accompanied me through the process. Including the pickup from the airport a very pleasant experience and straight forward. I always had a good impression about the the correctness of the information that he provided for the car. More

First time purchasing a performance car. I walked in and Luke answered everyone of my questions. He spent three hours test driving cars with me and explaining all the features and differences. When I firs Luke answered everyone of my questions. He spent three hours test driving cars with me and explaining all the features and differences. When I first walked in I told him that I was planning on purchasing a vehicle within the next 2 months. He never once pressured me or even asked what I wanted to purchase. I told him at the end that I wanted to purchase that night. He told me to relax and think it over. The Next day I went and picked up my BMW. I love this place! More

I had been looking for a BMW and visited the Laurel BMW in Westmont. We met Barry Levsay, who was an amazing client advisor. He was personable and helpful in my search for a 328 XI. They didn't have the co in Westmont. We met Barry Levsay, who was an amazing client advisor. He was personable and helpful in my search for a 328 XI. They didn't have the color I wanted available the first time, but Barry called me the next day to let me know they were getting a 328 XI in the color I wanted. The people at Laurel BMW were very helpful and gave me a great deal. I would highly recommend Laurel BMW for any purchases. More

This is my 3rd lease with Jeff Abbas at Laural BMW. I always receive great customer service from Jeff and the sales/service teams. I highly recommend them. always receive great customer service from Jeff and the sales/service teams. I highly recommend them. More

My wife and I have purchased numerous BMW automobiles from Laurel BMW of Westmont and have always been extremely pleased with the professionalism of the staff coupled with their strong commitment to Cust from Laurel BMW of Westmont and have always been extremely pleased with the professionalism of the staff coupled with their strong commitment to Customer Satisfaction. The staff at Laurel will always go the extra mile to insure that I will be completely satisfied with my choice of vehicle and will provide detailed explanations of the vehicle options so that we get the best configuration for our needs. Jeff Abbasi and Rich Stoll are always a pleasure to work with and are always there for us. This is an honest, hard-working dealership which is committed to their customers. I recommend them, and BMW vehicles, highly. More

I walked into Laurel BMW without an appointment and was immediately greeted and attended to by the sales associate Luke Wierzba. Luke was extremely informative and even helped find out obscure information immediately greeted and attended to by the sales associate Luke Wierzba. Luke was extremely informative and even helped find out obscure information before we went for test drives. He was responsive to my critiques of the cars I looked at, and also negotiated a favorable price. The sales manager, Jason, was also friendly and helpful above my expectations. The entire Laurel team made this purchase experience exciting and hassle-free! I will definitely refer my friends and family here, and I'm looking forward to returning for regular maintenance visits. More