Laurel BMW of Westmont

Living in Milwaukee the two dealerships cars were overpriced and the dealers werent willing to work a decent price. Had my eye on a 2010 328i xdrive. Saw the car i wanted a Laurel very close to the p overpriced and the dealers werent willing to work a decent price. Had my eye on a 2010 328i xdrive. Saw the car i wanted a Laurel very close to the price I wanted and made online contact. Ollie responded back within the hour after making the request. Went down say the car and bought it. Pretty easy experience and prices are great. Was hoping to get more on my trade in but thats the game..but felt I got a great deal and love the car! Having never owned a BMW Ollie walked me through all the tools and ways to set up the car. I recommend Laurel BMW. Oliie was a good salesman and the other guys seemed nice as well. It was a easy no high pressure stress you sale. I will look them up again when I am in the market for the next BMW. More

Jeff Abbas and the whole team at Laurel BMW really cared about what I wanted in a car. Which options were important to me, what price point I wanted to be at etc. No pushy tactics, no extra gimmicks, just a about what I wanted in a car. Which options were important to me, what price point I wanted to be at etc. No pushy tactics, no extra gimmicks, just a high quality car at a price that was reasonable. I will definetely buy with Jeff again! More

I enjoy working with Jeff Abbas! This is my third purchase with him and he's very professional. Jeff's goal is to make sure the customer is happy. purchase with him and he's very professional. Jeff's goal is to make sure the customer is happy. More

Jeff takes care of his clients like they are family... maybe better! I have worked with him now over two years and have purchased two cars and he made the process amazingly smooth. Both times a drove in o maybe better! I have worked with him now over two years and have purchased two cars and he made the process amazingly smooth. Both times a drove in on a busy Saturday and left within a couple of hours with a new car! AMAZING! More

Called the dealership, got in contact with salesperson, he sent me lease rates over email, very easy very efficient. I am usually extremely busy and dont have time to spend hours at a dealership negotiati he sent me lease rates over email, very easy very efficient. I am usually extremely busy and dont have time to spend hours at a dealership negotiating price etc, i feel i paid a fair price, quick service, in and out in about 3 hours, thanks again. -Will More

If you wish to be treated poorly by an uneducated service staff, this is the dealer for you. I have a 328i convertible that was chewing up my rear tiles. I took my car to this dealership over an 18 month p staff, this is the dealer for you. I have a 328i convertible that was chewing up my rear tiles. I took my car to this dealership over an 18 month period and they could not fix the problem. At one point I was told by the service department that they were able to confirm that my rear tires were wearing out faster than my front tires, with the right rear wearing out faster than the left. I was also told that they had no idea why this was happening. Instead of trying to find a solution for me, they sent me away. There was nothing they could do I was told. Within three months, my rear tires were worn down to slicks. They had only 4,000 miles on them. When I took the car back again, I was finally told the car was way out of alignment and this was the problem all along. It took them a year and a half to figure that out. Under the circumstances, I thought it only fair that they would pay for my rear tires. Not a chance. A brutal experience. Do yourself a favor, and stay away from Westmont BMW. More

Knowledge, enthusiasm, and one great attitude combined in one very pleasant salesman. Tim guided my wife and I through the process of understanding how bmw had engineered one of the best vehicles on the roa one very pleasant salesman. Tim guided my wife and I through the process of understanding how bmw had engineered one of the best vehicles on the road. How the cars This opinion is new to me, a life long American car owner, having had; Chevies, fords, chryslers,dodges, and never a foreign made vehicle. After only a month of ownership, and a couple of quick calls to Lauren BMW I have found not only Tim, who I felt to be exceptional, but each staff member I spoke with, the parts person, the cashier, the service agent to excel in their customer service, customer relations, and strong desire to assist a customer of any organization I have had the pleasure to be involved. Enthusiastically penned, Richard Robey More

I purchased a used Mercedes wagon from the dealership via internet. Chris Cole accompanied me through the process. Including the pickup from the airport a very pleasant experience and straight forward. I alw internet. Chris Cole accompanied me through the process. Including the pickup from the airport a very pleasant experience and straight forward. I always had a good impression about the the correctness of the information that he provided for the car. More

First time purchasing a performance car. I walked in and Luke answered everyone of my questions. He spent three hours test driving cars with me and explaining all the features and differences. When I firs Luke answered everyone of my questions. He spent three hours test driving cars with me and explaining all the features and differences. When I first walked in I told him that I was planning on purchasing a vehicle within the next 2 months. He never once pressured me or even asked what I wanted to purchase. I told him at the end that I wanted to purchase that night. He told me to relax and think it over. The Next day I went and picked up my BMW. I love this place! More

This is my 3rd lease with Jeff Abbas at Laural BMW. I always receive great customer service from Jeff and the sales/service teams. I highly recommend them. always receive great customer service from Jeff and the sales/service teams. I highly recommend them. More