Laurel BMW of Westmont

Happened upon one of their used cars by chance; turned out to be the one! My salesperson, Barry, was top-notch and I couldn't have had a better experience. Not pushy, allowed me to inspect the car at my o out to be the one! My salesperson, Barry, was top-notch and I couldn't have had a better experience. Not pushy, allowed me to inspect the car at my own pace, and let me take it down the street to my mechanic for a quick look-see. Even had car washed and filled the gas tank when I was finishing contract with Finance dept. If every experience with this dealership is like this I'll be back in a few years to get my next car! I highly recommend this dealership, and ask for Barry Levsay. More

Hi Cj Is a great person to work with, She helped us to Hi Cj Is a great person to work with, She helped us to find the right car . She has been always patient and clarified all our questions ; i would Hi Cj Is a great person to work with, She helped us to find the right car . She has been always patient and clarified all our questions ; i would highly recommmed both CJ and dealer to my friends . More

Nick promptly responded to our inquiry in a very polite and professional manner. He provided us the best value for our dollar, not necessarily the cheapest price. Every email and tele communication was fol and professional manner. He provided us the best value for our dollar, not necessarily the cheapest price. Every email and tele communication was followed up in a very short time period with exact answers to all of our very numerous pages of questions without hesitation. Nick convinced us to buy the BMW experience over our 20 year relationship with McGrath family of auto dealers and nalpeton porsche and loeber porsche motors and schamuburg audi. Nick has a huge knowledge base of the car we bought (328xi GT) and helped us determine that it was preferable over the audi A7 from a utility and value standpoint. After meeting with Nick it became very clear the the bigger audi actually had less interior space, less headroom and a much bigger price tag as well. We would highly recommend Nick to any of our fmaily or friends, he's a great client advocate! More

I am what one would call a "difficult customer". I have no problems telling a dealer that their car sucks, or that their car has such and such issues. BMW Westmont took that criticism w customer". I have no problems telling a dealer that their car sucks, or that their car has such and such issues. BMW Westmont took that criticism with grace. Any dealer that can recognize their car's strengths and shortcomings compared to the competition, and can discuss those with a client, that's rare and a desired quality to have in my book. More

We had purchased a new BMW here back in 2004. Laurel BMW has an outstanding service depart. They go above and beyond every time you need service. This time we bought a preowned certified car. The sales pers has an outstanding service depart. They go above and beyond every time you need service. This time we bought a preowned certified car. The sales person recommended to us was friendly and helpful. We are very happy with our purchase. More

This was one of the best experiences I had with purchasing a car. They were willing to help and accommodate my needs to make me a proud new owner of a new car ever! Not much haggling, just test dri purchasing a car. They were willing to help and accommodate my needs to make me a proud new owner of a new car ever! Not much haggling, just test drive, gave me an excellent price for my 2014 ActiveHybrid 3, sign and drive. Easy!! Darrell was a great help as well. Go see him!! He knows how to get you into that Ultimate Performance Machine!! More

Kristina was great to work with: friendly and knowledgable. She made the purchase process easy and painless so that the pickup at the performance delivery center went smoothly. knowledgable. She made the purchase process easy and painless so that the pickup at the performance delivery center went smoothly. More

It was time for a new car as the one I was replacing (BMW) was purchased used elsewhere and was now 14 yrs. old. Buying it at the other place (not a BMW Dealer) was a very bad experience - high pressur (BMW) was purchased used elsewhere and was now 14 yrs. old. Buying it at the other place (not a BMW Dealer) was a very bad experience - high pressure & ratcheting up the price and not filing the warranty. Anyway, I went down the street to Laurel BMW of Westmont who serviced that car for the past 9 years. They were always honest with me; gave me notice of upcoming maintenance issues (such as worn brakes) and how many months away I'd need to have the work done. They always gave me a loaner if the wait time seemed too long. Sometimes work done was still covered under a part warranty, which I wouldn't have known had they not told me. I live in Chicago and always traveled out to Laurel in Westmont (1/2 hr. away in good traffic) because I TRUSTED them. When it came time to replace the car I asked Bob Kernwein in Service to recommend a good salesperson and he sent me to Don Asuncion. He was calm, professional and searched the other lots on the web since what I wanted wasn't in their lot (2013 stick shift, convertible, black). I'd researched prices and showed him what I was willing to pay with the trade-in. He found the exact car (difficult since true manual shifts aren't being made much anymore) and within an hour we had a deal and I bought the car sight-unseen. It was delivered in a week and Bob outfitted it with snow-tires. The day I picked it up Don said he was available to me for however long I needed to go over the car and even set up it's computer system to sync with my phone and garage door opener. It was a snowy day and he had winter floor mats in it for me. He then followed up with a couple e-mails and calls to be sure everything was fine. Now that is why I will only go to Laural BMW of Westmont! More

Vesna Vidojevic was extremly helpful. At one point we were going to leave and compare the price at another dealership. It was because of her salemanship and willingness to work with us that made us sit were going to leave and compare the price at another dealership. It was because of her salemanship and willingness to work with us that made us sit back down and get the deal we wanted. She was vey helpful and explained everything from beginning to end. We will be BMW customers for life. More

Jeff Abbaz has been selling our family cars for the last 12 years. He does his homework and excels at his profession. I would recommend him to anyone. 12 years. He does his homework and excels at his profession. I would recommend him to anyone. More