Laurel BMW of Westmont

awesome experience !!! Great dealership,super selection, and the best team around. I've been to 4 bmw dealerships and laurel was and is the best hands down.my salesman was S Great dealership,super selection, and the best team around. I've been to 4 bmw dealerships and laurel was and is the best hands down.my salesman was Sean kashani.he made everything so easy and smooth,he explained everything clearly and showed me all available options on how to get my brand new 335xi !!!!!!! His patience with me and my decisions was awesome.thank you Sean,team,and laurel !!! I love my new 335xi !!!!! More

Great dealership Tony is an awesome salesman that listens to what your needs are and customizes the package for you. He's also very honest and does what's best for the Tony is an awesome salesman that listens to what your needs are and customizes the package for you. He's also very honest and does what's best for the customer. Keep him around for years to come. More

One stop shopping Excellent experience with Lilly Kolarski, sales person. went from an 09 BMW 3 to 2015 X3...without pain Lillian is professional, friendly and educatio Excellent experience with Lilly Kolarski, sales person. went from an 09 BMW 3 to 2015 X3...without pain Lillian is professional, friendly and educational thru out the process. my 6 yr. experience with this dlrship is excellent. professional and courteous from top to bottom. More

Great Experience By far the best experience I've ever had purchasing a pre-owned vehicle from a dealership. Christopher Cole was outstanding to work with on the purcha By far the best experience I've ever had purchasing a pre-owned vehicle from a dealership. Christopher Cole was outstanding to work with on the purchase of my 2011 Porsche Carrera S. I had been shopping for just the right car for 10 months and finally found it at Laurel BMW in perfect condition. I drove 3 hours from Wisconsin to see the car and was not disappointed. It was even better than I expected and Chris was waiting for me when I arrived. Great car, great price and outstanding service. More

Long distance great job Car online from this dealership they arrange for the financing they arrange for the shipping i live in West Virginia and they did a great job I was v Car online from this dealership they arrange for the financing they arrange for the shipping i live in West Virginia and they did a great job I was very please with the service More

Did a great job--no issues Very efficient and professional. Sales and staff did a great job and I drove away with a new car in less than 2 hours from start to finish. Apprecia Very efficient and professional. Sales and staff did a great job and I drove away with a new car in less than 2 hours from start to finish. Appreciated the group being considerate of my time and I am very satisfied with the car. More

This is a very dishonest business. Stay away. Do not, absolutely do not, visit or do business with Laurel BMW of Westmont. They run the most dishonest and misleading business I have ever dealt wit Do not, absolutely do not, visit or do business with Laurel BMW of Westmont. They run the most dishonest and misleading business I have ever dealt with. Let me go over my story so that no one ever makes the mistake of visiting this dishonest business. I purchased a used BMW from Laurel BMW of Westmont. Prior to purchasing the vehicle, I asked to see the prepurchase inspection and asked what service this vehicle will need. My sales person informed me that all of the service was completed on this car and it needs nothing. The car had a valve cover gasket leak but he told me they fixed it and even went over the cost which was around $2,000 (they did a brake job as well). The sales person made me feel confident enough and I went on to purchase the car. Three months later and after 3 trips to a BMW mechanic (including 1 time where I had to have my car towed off the highway) totaling around $1,500 in repairs, the BMW mechanic tells me I have a valve cover gasket leak and that all of my issues have been caused by this leak and to fix the valve cover gasket it would be upwards of $1,000. I called Laurel BMW of Westmont and told them I am having an issue with the gasket leak (which the sales person told me they already fixed) and expected Laurel BMW to repair this free of charge due to the fact BMW warranties all parts and repairs for 2 years. Anyway, the service manager calls and tells me that they never even repaired the leak prior to me purchasing. The sales person lied to me and told me the leak was fixed, when in fact it was not. This has been a nightmare and led to thousands in repair bills. The sales manager called me and told me there was nothing they could do. They would not admit what they did was wrong. They committed AUTO FRAUD. They are not making right on their mistake. Now I will have to exhaust all efforts to get this resolved, most likely in court. EVERYONE, LEARN FROM MY MISTAKES AND DO NOT DO BUSINESS WITH THESE DISHONEST PEOPLE. More

Easiest auto purchase ever! I searched the used car I wanted through an auto search service provided free from GEICO so I knew what I wanted. I called ahead, they had it ready an I searched the used car I wanted through an auto search service provided free from GEICO so I knew what I wanted. I called ahead, they had it ready and I bought it. The salesman and his boss were very responsive and listened to me. Other than a bit of a wait to get to the finance guy I must admit it was the smoothest auto purchase ever. I was out in less than 2 hours. Bill More

Repeat customer We have purchased many BMW's from Laurel Motors throughout the years and keep coming back for more. ALL employees go the extra mile for customer serv We have purchased many BMW's from Laurel Motors throughout the years and keep coming back for more. ALL employees go the extra mile for customer service and satisfaction. From the time of purchase (our personal salesgal is Lily Kolarski and she is just amazing), to the Finance Dept., and on to Steve Olson in Service, we have never encountered a time we were not 100% satisfied. Laurel Motors is an all-round great professional experience and service does not end with the sale. More

Great Professional Service Had a great experience dealing with James Randall at BMW Service Westmont - felt like he really took good care of everything and was very professional Had a great experience dealing with James Randall at BMW Service Westmont - felt like he really took good care of everything and was very professional in my dealings with him. Martin L More