Laurel BMW of Westmont

Very satisfied with CPO 3 series purchase from out-of-state Sales rep Barry Levsay was excellent: friendly, knowledgeable and professional. Entire experience was enjoyable. Noticed cracked console after flying Sales rep Barry Levsay was excellent: friendly, knowledgeable and professional. Entire experience was enjoyable. Noticed cracked console after flying in from out-of-state. Sales manager Mark Januszkiewicz agreed to pay for having it repaired at my local BMW dealer. Great car at a good price. Very satisfied with Laurel BMW pre-owned dealership. More

Bought a used Honda Pilot Traded in my 3013?Ford Focus Titanium for a used 2006 Honda Pilot. Pilot was in great condition. Staff was easy to work with. Thanks. Traded in my 3013?Ford Focus Titanium for a used 2006 Honda Pilot. Pilot was in great condition. Staff was easy to work with. Thanks. More

Great Service This is my second BMW from this dealership. When it was time I came back because of the great customer service they provided. Mike and Kristina were This is my second BMW from this dealership. When it was time I came back because of the great customer service they provided. Mike and Kristina were great to work with. They were very responsive to finding the best vehicle for my preferences and when I was looking to make a deal I really loved that there were NO GAMES! They truly made you feel your business was valued, offered a competitive deal and respected your time. Im loving my new car and appreciate that the dealership stayed in touch even after the deal to make sure all was well. More

Great experience leasing my 5 series Shaun was very knowledgeable and patient while helping me to select a new lease. He delivered one on one attention, was courteous and sensitive to tim Shaun was very knowledgeable and patient while helping me to select a new lease. He delivered one on one attention, was courteous and sensitive to timeliness. This was overall a painless experience! More

Absolutely Helpful!! My husband and I visited a more local dealership when shopping for our BMW....they were less than helpful. So, we decided to try Laurel BMW since we My husband and I visited a more local dealership when shopping for our BMW....they were less than helpful. So, we decided to try Laurel BMW since we were out towards Oakbrook for shopping and dining....We were absolutely delighted when we met Matt. He was so helpful, patient, knowledgable! He let us test drive a couple of different cars so we could get acquainted with the BMW experience sice we had never owned one. Well, we felt completely comfortable with Matt and in the end, we decided to buy from Laurel BMW. However, our buying experience did not end with Matt...we met with several other people in the process, all of whom were helpful, courteous and wanted us to have the best experience ever!! We love our car! And when the time comes to purchase another BMW, we would not think of going anywhere else!! You guys are all simply the best! More

Excellent Service Three seven series for me, two 3 and 4 series convertibles for my wife, service and attention keeps getting better. Cannot say enough good things abo Three seven series for me, two 3 and 4 series convertibles for my wife, service and attention keeps getting better. Cannot say enough good things about these guys. More

Overall very good experience buying new BMW I bought a new BMW three months ago and the purchasing experience was very good. I visited the dealership several times. Kevin O'Donnell was very prof I bought a new BMW three months ago and the purchasing experience was very good. I visited the dealership several times. Kevin O'Donnell was very professional and extremely helpful trying to answer all my questions. I have been going to Laurel BMW in Westmont for over 15 years and have had generally very positive experiences. And I would definitely go back again. I only wish they had explained and emphasized a bit more at the time of purchase the importance of the tire protection program. They just found a nail in one of my run flat tires and I had to pay $400 to replace it. I can no longer buy the tire protection program since they offer it only at the time of purchase. More

Good buy The dealer sold me a great car for a fair price and fixed everything I asked them to fix at the time of purchase. The main thing I asked for was refin The dealer sold me a great car for a fair price and fixed everything I asked them to fix at the time of purchase. The main thing I asked for was refinishing the rims on the vehicle which they did and the rims turned out great! Overall, I'm happy with my purchase. More

Could not have gone better Just wanted to share my experience at Laurel BMW. As a Saab owner since 1984 (insert punch line here), I was hoping to delay moving to another brand f Just wanted to share my experience at Laurel BMW. As a Saab owner since 1984 (insert punch line here), I was hoping to delay moving to another brand for a few more years by finding a good used 9-5 to get me through. Laurel had what looked to be a well maintained 2007 Aero on the lot so I rode out to take a look. I was greeted by Rich Rams who gave me the chance to get a quality test drive in. It was not just a quick spin around the block, it was a true mix of local streets as well as some highway time. Upon our return, Rich showed my the results of Laurel's inspection of the car and the items the had received attention before they put the car up for sale. Rich also gave me a copy of the Carfax report which showed while the car had a little more mileage that I would have normally been looking for, a detailed record of service done at a Saab dealer was a clue that it had been well taken care of. After taking a couple of days to make up my mind, I rode out again to give it one more drive. I decided to take the car and Rich and everyone at Laurel made the financial and legal stuff work with little pain on my end. I've enjoyed getting to know the car and could not be happier with Rich and Laurel BMW. More

You are guaranteed to be treated like royalty I was very pleased with the service.James Randall was my service advisor was very attentive very happy will never go anywhere else very pleased I was very pleased with the service.James Randall was my service advisor was very attentive very happy will never go anywhere else very pleased More