Laurel BMW of Westmont

Great Experience Was looking for a new car and good deal on a trade-in. Worked with CJ Levi and was happy to drive away with the new BMW I wanted. My wife and I fou Was looking for a new car and good deal on a trade-in. Worked with CJ Levi and was happy to drive away with the new BMW I wanted. My wife and I found the entire experience pleasant and smooth. Deepak- Downers Grove area, IL More

My car buying experience Rick Rams was our salesman and it was smooth. The time change between Indiana and Illinois made a late night for us, but the vehicle has exceeded our Rick Rams was our salesman and it was smooth. The time change between Indiana and Illinois made a late night for us, but the vehicle has exceeded our expectations and you can be sure we will use Laurel the next time we need a vehicle. My only disappointment was with ourselves for not checking for a spare tire. Upon finding we didn't have one, my husband called and Rick said it had drivable flat tires but it didn't. My son owns a tire business and checked them out. The dealership only had the vehicle 3 days so probably hadn't had a chance to go through it. More

Excellent service by Kevin and Mike We have bought multiple cards from Laurel motors Our salesman Kevin has been excellent only to be complemented by Mike Alder GM pays a lot of We have bought multiple cards from Laurel motors Our salesman Kevin has been excellent only to be complemented by Mike Alder GM pays a lot of attention and actually knows who you are. Have shopped other dealerships and you just can't beat them for price and service ! More

Excellent Service and will be back again :) I have been referred to Laurel BMW and to Chris Cole through my friend who is an happy customer with Laurel. Thanks to my friend for the great refe I have been referred to Laurel BMW and to Chris Cole through my friend who is an happy customer with Laurel. Thanks to my friend for the great referral. I have been looking for CPO 5 Series and Chris Cole was very helpful in the shopping. He was very quick to respond, knowledgeable, understands the customer's thoughts well and very supportive. I have to drive 150 miles to reach this dealership and he made sure it's worth of it. Special thanks goes to the finance guy Shan who was very quick and worked out a great finance options and value maintenance additions. Manager Mark is an amazing and honest guy to work with. Thank you Mark, Chris and Shan for the shopping experience. Over all a best place to buy BMW in IL. I have referred one more friend and he had a great experience too. Long Live Laurel! More

Vehicle service Excellent customer service. Brandon helped me with a vehicle recall issue. He took complete control of this service issue from expediting parts Excellent customer service. Brandon helped me with a vehicle recall issue. He took complete control of this service issue from expediting parts delivery to reserving a loaner vehicle. More

Quick smooth buy We went to the dealership for just looking. Ended up buying after the test drive. Our sales person darell Philips was great. Overall a very smooth exp We went to the dealership for just looking. Ended up buying after the test drive. Our sales person darell Philips was great. Overall a very smooth experience. More

1st BMW Was shopping for a CPO X3 and Chris Cole was very helpful. Was doing my shopping online and he was very quick to respond to emails and texts. I live i Was shopping for a CPO X3 and Chris Cole was very helpful. Was doing my shopping online and he was very quick to respond to emails and texts. I live in NE Indiana so was not able to go into the dealer until I had found a car I was happy with. Chris did a excellent job getting me all the info I needed to make a informed decision. He also made sure once I decided on a vehicle that it was in perfect condition inside and out. I would highly recommend this dealership and Chris Cole. More

Excellent Dealer Despite a vehicle we wanted to buy being sold to a different customer while we were about to make the deal, Terry was able to order the same vehicle w Despite a vehicle we wanted to buy being sold to a different customer while we were about to make the deal, Terry was able to order the same vehicle with all our options and was delivered with three weeks. Great service with immediate follow-up. More

The Only Way to Purchase a BMW Having purchased three BMW's at Laurel BMW and always through Lilly Kolarski, I had high expectations that this transaction would go smoothly as well, Having purchased three BMW's at Laurel BMW and always through Lilly Kolarski, I had high expectations that this transaction would go smoothly as well, but they far exceeded even those prior transactions. The entire staff has been nothing but welcoming and accommodating. Lilly Kowarski is an excellent salesperson with enormous knowledge of the BMW line. The Laurel staff makes their clientele feel right at home, answering any questions one might have. There are never any high powered sales pitches, all the while taking great pains to address your every need to ensure that you will end up driving the perfect vehicle. I have definitely found an automobile "home" at Laurel BMW and wouldn't consider ever going anywhere else for my vehicle needs. More

Reno is the best! Reno is the best sales person. I have purchased for BMW cars and the customer service is exceptional. Thanks TDM for another great experience!!!! We Reno is the best sales person. I have purchased for BMW cars and the customer service is exceptional. Thanks TDM for another great experience!!!! Westmont More