Laurel BMW of Westmont

5th BMW- Very Satisfied I return to this dealership for both the BMW car experience and positive dealer experience. I have worked with Rich Rams at Laurel and he and the sale I return to this dealership for both the BMW car experience and positive dealer experience. I have worked with Rich Rams at Laurel and he and the sales support staff have treated me well when leasing my car and stay in touch in between. Service has also been a standout with ease of scheduling, completing the work on time, every time, and providing loaner. I highly recommend Rich and the Laurel team. More

THE WAY CAR BUYING SHOULD BE! We recently leased an X3 for my wife and dealt with Luke Wierzba. He was very professional, extremely knowledgeable of the vehicle and not pushy or ag We recently leased an X3 for my wife and dealt with Luke Wierzba. He was very professional, extremely knowledgeable of the vehicle and not pushy or aggressive in his sales approach. We visited the dealership twice before making a final decision and Luke was very patient and understanding throughout the process. Car buying can be a stressful experience but not this time! More

Distance has great priority!!! I live 40 minutes away from Laurel BMW but I refuse to go to any other dealer simply because of the courtesy of the staff from the receptionist to mai I live 40 minutes away from Laurel BMW but I refuse to go to any other dealer simply because of the courtesy of the staff from the receptionist to maintenance to the extraordinary sales floor. This is my second vehicle from Laurel and my 5th BMW overall. I've never had the experience I continue to have every time I visit the store. Andre Devera!!!! What's there not to say very personable attention driven and especially great with returning emails and phone calls. Even on his off days magically his emails are answered. Highly recommend Laurel BMW of Westmont simply because of their stellar performance in service. More

Poor Post Sale Customer Suport When I purchased the vehicle to help encourage the sale I was told about the lifetime free car washes. I relied on this information (and cost savings) When I purchased the vehicle to help encourage the sale I was told about the lifetime free car washes. I relied on this information (and cost savings) in making my decision to purchase the vehicle. I was told by the general manager today that they no longer offer free car washes to existing customers. The GM acknowledged that he knew they offered free car washes at the time of sale but it was his decision not to continue to offer this service. This is the type of poor customer service the BMW dealer network is known for that gives the brand a bad reputation. If the dealer no longer wants to offer the service then they should appropriately compensate their customers for the loss in value for what the consumer bargained for at the time of sale. It's poor experiences like this will likely lead me to not considering a BMW for next vehicle lease/purchase. More

Absolutely the best car shopping experience! This dealership sets the standard of how car dealerships should be managed. My salesperson, Jeff Abbas and Sales Manager, Mike Alder, are the best at This dealership sets the standard of how car dealerships should be managed. My salesperson, Jeff Abbas and Sales Manager, Mike Alder, are the best at what they do. They are honest and fair, and work diligently to get you the very best deal! I highly recommend Jeff and Mike for getting you a superb deal on the car of your choice. My shopping experience at Laurel BMW was second to none, and I'm a returning customer to prove it. More

Great Dealership! 100% Happy M2 Customer! Going to Laurel BMW ended up being an awesome purchasing, financing and service experience. All the employees listed below were and are, a true pleasu Going to Laurel BMW ended up being an awesome purchasing, financing and service experience. All the employees listed below were and are, a true pleasure to work with. A special "shout out" to Andrea De Vera and Aaron Mc Calla! I was in contact with these two people through emails with questions on delivery and Dinan specialty equipment installations opinions. Love my M2, love the dealership. More

Excellent Dealership It was a pleasure working with Mike Alder and Kevin O'Donnell with my order. This is an above and beyond dealership. I would highly recommend this dea It was a pleasure working with Mike Alder and Kevin O'Donnell with my order. This is an above and beyond dealership. I would highly recommend this dealership to all my family and friends. More

Another great experience at Laurel BMW!!! Purchased a 2017 X5 and returned again a few months later to purchase another 2017 X5 for my wife. Both times I dealt with Lilly Kolarski. Such an in Purchased a 2017 X5 and returned again a few months later to purchase another 2017 X5 for my wife. Both times I dealt with Lilly Kolarski. Such an incredible salesperson. Very knowledgeable and all communication with Lily was always in a very timely manner. Each and every time, Lily took her time to answer all of our questions. If you are shopping at Laurel BMW, ask for Lily! More

Knowledgeable sales staff I made a few visits to look at different models of the 500 and 700 series BMWs. Camille "CJ "Levi was my sales contact. Even though I had I made a few visits to look at different models of the 500 and 700 series BMWs. Camille "CJ "Levi was my sales contact. Even though I had owned seven series BMWs since 1996 - my first test drive with CJ was revealing. She had a complete knowledge of all features and explained them with exactly the right tone and I actually learned three or four things about the seven series features that would've been helpful to know 10 years ago CJ took the time to make sure all my questions were answered followed up with information on other vehicles & price reductions - in a professional manner without any undue pressure I would highly recommend CJ if you're looking at a BMW at Laurel motors More

Want to feel like an only customer? Visit Laurel BMW of Westmont for your next BMW purchase experience. From sales staff (Tony) to Genius in-car support (Giselle) to finance (Jason), I Visit Laurel BMW of Westmont for your next BMW purchase experience. From sales staff (Tony) to Genius in-car support (Giselle) to finance (Jason), I couldn't be happier with my recent '17 X5M purchase. The vehicle search, financing, and in-store paperwork was a breeze along with out of state vehicle registration and license plate transfer. Mike A. was also nice enough assist in locating an inter-state vehicle hauler for transporting my '04 X5 out of state. Tony was also very helpful in scheduling my Performance Center Delivery (PCD). Thank you. I recommend suggesting PCD to all new BMW customers. Thanks again to everyone at Laurel BMW. More