Laurel BMW of Westmont

Great Service. Jason Saxton always comes through for the customer. I have purchased 3 new vehicle's. He has amazing customer service Tony is funny and has gre Jason Saxton always comes through for the customer. I have purchased 3 new vehicle's. He has amazing customer service Tony is funny and has great customer service. More

I highly recommending.! I highly recommend purchasing your next vehicle here. Great friendly customer service, and great quality cars and sales for new cars ... Thank you I highly recommend purchasing your next vehicle here. Great friendly customer service, and great quality cars and sales for new cars ... Thank you so Mach.! More

Excellent sales and service personnel Jeff Abbas is an outstanding sales representative. He listens well and goes out of his way to meet your needs. The entire staff —sales and service— ar Jeff Abbas is an outstanding sales representative. He listens well and goes out of his way to meet your needs. The entire staff —sales and service— are customer oriented to the extreme. Great car buying and owning experience. More

great dealership Laurel BMW(AutoNation Group) are a great dealership-standing out on the Automobile Row in Westmont. Good serivce. Definitely our first BMW experience Laurel BMW(AutoNation Group) are a great dealership-standing out on the Automobile Row in Westmont. Good serivce. Definitely our first BMW experience was memorable. More

Great people to work but Service can be improved I got a chance to deal with all great people (Kristina, Mike and Richard. I like to business with them again. Mike specifically help me and address my I got a chance to deal with all great people (Kristina, Mike and Richard. I like to business with them again. Mike specifically help me and address my phone call during emergency. Truly great However, Service could have been better while my car was there for whole day. First of all, I did not get loaner car. Secondly, car was not washed also. I seen if car is brought for service, there is always a courtesy car wash. That can be improved More

Great BMW Dealership I just purchased a new 2018 530xe from the folks at Laurel BMW after trading in my 2016 X4. I have bought several cars from Laurel BMW, and they have I just purchased a new 2018 530xe from the folks at Laurel BMW after trading in my 2016 X4. I have bought several cars from Laurel BMW, and they have always treated me right. Based on my extensive research before buying each car, I knew what a fair price was for the car. Laurel BMW was at that price each time without me having to negotiate and play games to get the price down. Very refreshing to have a car dealer provide such an honest and transparent sales process. As they were for all of my past purchases, Laurel BMW was fantastic to work with and I would highly recommend them to anyone looking to get a BMW (their service department is solid too). Thanks for the great work Laurel BMW! More

Fantastic Buying Experience! We have purchased two BMW’s from Laurel in the past two months, and have had absolutely fantastic experiences both times. Darrell has assisted us in s We have purchased two BMW’s from Laurel in the past two months, and have had absolutely fantastic experiences both times. Darrell has assisted us in selecting our vehicles each time, and has been knowledgeable, friendly, and completely professional without any pressure. He has been instrumental in guiding us to our perfect car (X4 & X1) both times. When it comes time to talk numbers, Mike, the business development manager, gave us fair pricing right off the bat and went the extra mile to give us a great deal. Darrell was also a great advocate for us. I was not looking forward to the car buying experience, but Darrell and Mike made both car buying experiences painless and pleasant. We will not buy cars in the future from any other brand or dealership. Thank you Darrell and Mike! More

Great People to do Business With We just purchased a 2018 4 Series from Laurel BMW and could not be happier. Once again they did a fantastic job - great deal, outstanding service and We just purchased a 2018 4 Series from Laurel BMW and could not be happier. Once again they did a fantastic job - great deal, outstanding service and met all of our needs. I've had the opportunity to work with most of the major brand dealers and have to say the Laurel has been the one I have the most confidence in and will be buying another vehicle from in the future. More

Great Salesperson. Very Poor Administration Vesna was most knowledgeable and helpful in her explanations about the various features and options available on the X5 automobile. She was very pati Vesna was most knowledgeable and helpful in her explanations about the various features and options available on the X5 automobile. She was very patient and made sure that I had all the information I needed to order the exact car I desired. When I picked up the car it had a slight dust film on it from the new construction. Vesna not only oversaw getting it rehashed, but also informed Mike Alder, who told me to stop in when we returned from our Winter trip to Florida for a complimentary detailing; Upon returning home with my new car, I was unable to synchronize the garage door opener. I called Vesna and she came over at a time convenient to me and hooked it up easily. I was extremely pleased with the whole experience, save for the paperwork. That process took 2/3 of the time I was at the dealership picking up the car! I had all the necessary documentation and there were no unexpected causes for these EXTERMELY TEDIOUS,REPETITIVE explanations and reiterations of offers I already declined. VERY AMATEURISH FOR A “LUXURY CAR DEALERSHIP”! More

BEST OF THE BEST I have bought my 4th car from CJ, service is the best. Dealership friendliness and professionalism is at the best. Their after sales service and finan I have bought my 4th car from CJ, service is the best. Dealership friendliness and professionalism is at the best. Their after sales service and finance department are the easiest to work with. James Randall at Service, Jason and another gentleman at finance are the best folks. More