Laurel BMW of Westmont

Excellent and personal service It was a true pleasure to work with Darrell (Reno). We will recommend him to many associates and friends. He made our experience easy and efficient. It was a true pleasure to work with Darrell (Reno). We will recommend him to many associates and friends. He made our experience easy and efficient. More

What a pleasure! I had originally spotted a used vehicle at a FL dealership that I was interested in purchasing (I'm in MD). Thankfully, I hired a third party inspect I had originally spotted a used vehicle at a FL dealership that I was interested in purchasing (I'm in MD). Thankfully, I hired a third party inspector who found that the car was in abominable shape (even on the exterior which was not apparent on their pictures). So, I was leary of trying to purchase another car out of state, but then found another vehicle that I wanted at BMW of Westmont. I called and spoke to Luke. He went out of his way to make sure I knew what I was getting and that I would be happy. He even Facetimed me so I could see the car! He had it washed and drove it into the showroom so I could see it better. He sent me the inspection sheet and gave me as much information as he could. Once I agreed to purchase it, I put my deposit on a credit card and they sent a local Autonation notary to my home to get the paperwork done. Since I sent them a certified check, they could get the car shipped immediately. Guy, the pre-owned Manager, worked with me on shipping costs and eased my fears. I received an incredible 2013 Lexus ES in beautiful condition at a great price and could not be happier with the entire process. I would absolutely recommend them to everyone! More

Highly Reccommend!!!!! Amazing service. It was a smooth and Easy Process. They definitely changed by views on car buying Paul was knowledge and friendly. He definitely ma Amazing service. It was a smooth and Easy Process. They definitely changed by views on car buying Paul was knowledge and friendly. He definitely made the process easy for us. More

Awesome Experience Used Vehicles are in extremely good shape and priced fairly using an algorithmic system for offering the best prices in the area! All staff are genui Used Vehicles are in extremely good shape and priced fairly using an algorithmic system for offering the best prices in the area! All staff are genuinely interested in your purchase being a good and wholesome experience by providing a no haggle fair price on all vehicles Customer Satisfaction seems to be the primary goal of this overall culture and climate of the sales team at this dealership! Highly recommended for your next BMW purchase from an autonation dealership! More

Highly recommend This is a place I have known for 13 years , back then I bought my first BMW a 525i that I kept since and clocked almost 300,000 miles . They took gr This is a place I have known for 13 years , back then I bought my first BMW a 525i that I kept since and clocked almost 300,000 miles . They took great care of my car each and every time during the covered warranty . Now that I was shopping to replace my old car , and after looking at many options I ended up at this same dealer and found CHRIS COLE, the same nice , extremely professional guy who sold me my first car 13 years ago , now in a completely new state of the art building. This time I bought a preowned BMW certified 528 i , so far completely satisfied ! , looking forward for another 300,000 miles . More

Pleased with my experience I found the car I was interested in on the website. I sent in an inquiry and was referred to Jessica Biczo to represent the dealership and assist i I found the car I was interested in on the website. I sent in an inquiry and was referred to Jessica Biczo to represent the dealership and assist in answering any questions I had. With the introduction I was invited in to to meet Jessica and view the vehicle in question. Once at the dealership I found Jessica to be personable, knowledgeable and willing to spend time answering my questions. At no time did my wife or I felt pressured to make a decision or rushed. Over the next few days Jessica and Rich Stoll, one of the managers, went above and beyond to answer my questions, send pictures and work with us to find a deal that was fair to all. The end result ended with me buying the car. Having been a BMW owner since 2006 and dealing with several different dealerships, I would highly recommend Laurel BMW and their staff as a dealership that will go the extra mile to answer your questions and make you feel comfortable with your final decision. Both Jessica Biczo and Rich Stoll are the representatives that make Laurel BMW the dealership you will return to for all your BMW needs. More

Buying new car Luke Went above and beyond with helping us with buying a new car. The manger Guy was also a great help! Great dealer to work with Luke Went above and beyond with helping us with buying a new car. The manger Guy was also a great help! Great dealer to work with More

Best car buying experience ever My buying experience was very pleasant, my salesperson was very knowledgeable and just a. Joy to work with. I would recommend this dealership to anyon My buying experience was very pleasant, my salesperson was very knowledgeable and just a. Joy to work with. I would recommend this dealership to anyone. More

Outstanding Buying Experience All around EXCELLENT experience purchasing my CPO BMW X5 from this dealership! Over-the-top communication, transparency, and "can-do" attitude from th All around EXCELLENT experience purchasing my CPO BMW X5 from this dealership! Over-the-top communication, transparency, and "can-do" attitude from the sales department (Hassan & Chris) to final paperwork with Devon. Initially I was hesitant to do business with a dealership 700 miles from my home, but Laurel BMW proved to be a company of integrity and customer service. I will definitely reach out to them for future purchases. More

Buying my 3rd BMW Thank to Darryl who put in a full morning and after to help me purchase my third BMW from Laurel BMW. Darryl took the time to listen to what was most Thank to Darryl who put in a full morning and after to help me purchase my third BMW from Laurel BMW. Darryl took the time to listen to what was most important to me as a buyer. Thank you, Darryl for hanging in with me to “get the deal done.” It was a great day and I love my new car! Darryl made it happen! Thank you , Dee Goodale-Mikosz More