Laurel BMW of Westmont

Classy and respectful Purchased a preowned vehicle from Luke, and was very satisfied with the service and treatment received. I was treated like I was buying the most expen Purchased a preowned vehicle from Luke, and was very satisfied with the service and treatment received. I was treated like I was buying the most expensive vehicle they offer, and was impressed throughout the entire process. Before leaving, my vehicle was completely detailed and spotless. Very classy experience. More

Buying experience Brought the call, but what was explained features was not available on car, not satisfied buying experience with sales managers Service team memb Brought the call, but what was explained features was not available on car, not satisfied buying experience with sales managers Service team members are good and good care car service Sales team member was nice and tried much helping on my issues, but not got much support management team. More

Excellent Service from top to bottom First off i would like to say Laurel BMW is one of the best dealerships I've ever had the pleasure to work with. My salesman Christopher Cole did a ex First off i would like to say Laurel BMW is one of the best dealerships I've ever had the pleasure to work with. My salesman Christopher Cole did a excellent job at explaining every detail of the deal in full leaving me with minimal questions and when I did have questions he was quick to answer his phone every time. Joel Vasquez who was my finance manager did the same thing. He made sure I got everything I needed and made it a point to make sure I got the best deal. I've worked with a lot of companies in the past but Laurel BMW of Westmont is #1. I couldn't ask for better service. Thank you Gregory B. Southfield, Michigan More

Efficient, Fast, Fair Price Transaction Bought a used 2009 Volvo, very good value, priced below blue book, no haggle process (didn't need to). Communicated via email with Chris Cole who was Bought a used 2009 Volvo, very good value, priced below blue book, no haggle process (didn't need to). Communicated via email with Chris Cole who was over-the-top fast to respond, quality information and very pleasant to finalize the deal when meeting at the showroom...if his review is coming up he deserves a raise. More

Fantastic Buying Experience Luke and the team at Laurel BMW of Westmont are too notch! I bought a preowned car and got treatment I’d expect when buying a Rolls Royce. I drove u Luke and the team at Laurel BMW of Westmont are too notch! I bought a preowned car and got treatment I’d expect when buying a Rolls Royce. I drove up From Cincinnati to to buy and this class act outfit we’re ready first thing in the morning and got me out the door in under an hour. Mind you, I was only able to notify them I was coming up at 6pm the night before, Finance was knowledgeable, fast, and well prepared. I appreciate their straightforward approach and won’t hesitate to buy from Team Laurel again. Luke.. FIRST CLASS - ALL THE WAY! THank you! More

Awesome car buying experience at Laurel BMW-Westmont Thank you to Kevin O’Donnell and the entire team at LaurelBMW for an awesome and wonderful experience! As a repeat customer to this dealership, my lov Thank you to Kevin O’Donnell and the entire team at LaurelBMW for an awesome and wonderful experience! As a repeat customer to this dealership, my love for the BMW sedan spans nearly 2 decades and we believe in loyalty to the professionals here that make car buying so rewarding. We thank you for the most exceptional and memorable car buying family experience! More

Great experience!! Hassan Arouri was the gentleman that sold me my first BMW. I purchased the vehicle for my wife and the experience at the dealership was top notch. Ear Hassan Arouri was the gentleman that sold me my first BMW. I purchased the vehicle for my wife and the experience at the dealership was top notch. Earlier in the day I went and looked at a Mercedes SUV and wasn’t treated very well. I then went to Laurel BMW in Westmont and was never pressured to purchase anything. They will have my business for a lifetime. More

Great experience Scott Meidl was extremely patient with no pressure and was very knowledgeable about our vehicle. Our overall experience with whole process and custome Scott Meidl was extremely patient with no pressure and was very knowledgeable about our vehicle. Our overall experience with whole process and customer service will definitely bring us back. More

Great experience We just purchased another BMW from Laurel and the experience was excellent - our salesperson, Chris, was informative, patient, knowledgeable, and easy We just purchased another BMW from Laurel and the experience was excellent - our salesperson, Chris, was informative, patient, knowledgeable, and easy to talk to. In a very short time, we were able to make our decision and complete the transaction very pleasantly and efficiently. And the car is definitely living up to our expectations. And from past experience we k ow the service department is excellent as well. Thank you, Chris and Laurel BMW. More

You needn't look far for excellence Having purchased several cars over the past 20+ years, I can say this experience was the most wonderful and seamless car purchase I have had. I think Having purchased several cars over the past 20+ years, I can say this experience was the most wonderful and seamless car purchase I have had. I think taking the pressure, haggle, and back and forth out coupled with excellent service was the difference. Working with Scott Meidl and his customer centered focus was something that I was certainly appreciative of. He presented me with various financing options and made sure my questions were answered prior to making a decision. I felt relaxed the entire time and knew I had made the right choice to buy my car there. I'm convinced more dealerships should emulate the stress free, customer-centric approach Laurel BMW employs as I'm sure it will go a long way towards higher retention and referrals. You do not need to look far for an excellent car buying experience. Just head over to Laurel BMW and ask for Scott Meidl. More