Laurel BMW of Westmont

CPO BMW purchase Very happy with the experience and support given to purchase my new BMW at Laurel BMW thank you Andre and Joe for making my trip worth the drive. Very happy with the experience and support given to purchase my new BMW at Laurel BMW thank you Andre and Joe for making my trip worth the drive. More

I am very happy with my purchase of by BMW X3. Everyone was nice and personable. I would highly recommend them for your purchase of a vehicle. was nice and personable. I would highly recommend them for your purchase of a vehicle. More

Andre was the salesperson. He was friendly, knowledgeable and easy to work with. The sales manager was easy to negotiate with as well. Overall an easy experience. and easy to work with. The sales manager was easy to negotiate with as well. Overall an easy experience. More

Andre Devera was fantastic!! Andre was very professional, patient and attentive. We test drove 3 vehicles before I made the purchase. Have purchased over 20 vehicles and this wa Andre was very professional, patient and attentive. We test drove 3 vehicles before I made the purchase. Have purchased over 20 vehicles and this was among the best. highly recommended! More

bad service I purchased a car from this dealer 6 months ago. My initial experience was reasonable - the salesman over-promised on their ability to fix some aesthe I purchased a car from this dealer 6 months ago. My initial experience was reasonable - the salesman over-promised on their ability to fix some aesthetic issues on the car, and the dealer made me drive there and back from out of state 3 times just to get the car, but overall I was pleased. Chris, the salesman, was very nice to deal with. About a month later, I got a receipt from the DMV that showed the price for tax/title/registration. The dealer charged me almost $500 for title/registration while the DMV only received $175. I asked the finance guy Joe Komendanchik why this was and he never replied. Over 6 months of back and forth, he did reply to aspects of the emails with respect to cancelling extended warranties (which he made difficult) as well as delays in receiving the refund, but never the overcharge of fees. In this time I also found I was overcharged about $300 in taxes on the car. After realizing Joe was of no help, I contacted the DMV asking for them to help, and they confirmed the $300 difference fees has to be dealt with from the dealer, as they didn't receive it. In my last 3 emails to the dealer, they have not responded. The first of those last 3 was over a month ago. Now I have to waste a bunch of my time dealing with the department of revenue to get the taxes back, and will be contacting the state attorney general for help on the fees. More

Lilly took great care of me with purchasing a 2017 X1. Really good service and makes car buying a easy and fun process! Thank you! Really good service and makes car buying a easy and fun process! Thank you! More

Amazing experience I was looking for a.specific pre-owned certified car and Kevin O'Donnell was able to help me find the perfect car. Service is fantastic at Laurel BMW. I was looking for a.specific pre-owned certified car and Kevin O'Donnell was able to help me find the perfect car. Service is fantastic at Laurel BMW. I would recommend all my friends and family to shop for their future cars there. More

Repeat satisfied customer I have bought two BMW from Laurel this year and both times the experience was exceptional. Both Rich and Jessica listed to my needs and did a more th I have bought two BMW from Laurel this year and both times the experience was exceptional. Both Rich and Jessica listed to my needs and did a more than fair appraisal of the vehicles I traded in. I would recommend Laurel and continue to give my thanks to Rich Stollr and Jessica Biczo for their attention to detail and customer service. More

Worst experience ever! Purchased two new BMWs over the past five years, and yesterday when I took my girlfriends BMW 328xi for a car wash I was refused. Being approached imm Purchased two new BMWs over the past five years, and yesterday when I took my girlfriends BMW 328xi for a car wash I was refused. Being approached immediately by a lady and questioned " Did you purchase your car here, did you service it here" ... after being questioned I was told to drop the keys to the cashier and same thing, very hostile! I said we did a service recall here, and we purchased other two new BMWs here, but she said you didn't purchase this BMW here and service recalls don't count. Are you kidding me all of this over a silly car wash. I was in the market for another NEW BMW but I will not be purchasing it anymore from Laurel BMW of Westmont. More

FROM SALESMAN TO SERVICE Just bought a used car from Tony on Saturday, Very informative over the phone, before I came out to see vehicle. Since I was coming from 45 minutes aw Just bought a used car from Tony on Saturday, Very informative over the phone, before I came out to see vehicle. Since I was coming from 45 minutes away. Tony was upfront said it had a pull to the right and immediately had an alignment done for us while waiting at NO CHARGE for my son's New-used 2006 Honda Accord. How nice is it to know my son has such a safe car to drive :)) with the 152 point check system they do on the car prior to putting it on the lot. Thank you again! Will definitely get our service again whether New or Used. More