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Laurel BMW of Westmont
Westmont, IL
937 Reviews
For BMW buyers in the west Chicago area, there is no better place for new and pre-owned BMW cars and SUVs than BMW of Westmont. Featuring all of the latest new BMW cars and SUVs, we are sure to have the perfect one for you. So whether you're upgrading to a brand-new BMW car or SUV, or are getting behind the wheel of a BMW for the very first time, be sure to visit Laurel BMW of Westmont today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 937 reviews
January 22, 2020
"5 in a Row!" I had purchased 1 new BMW and 3 Certified BMWs over the last 8 years from Laurel BMW in Westmont... Saturday was my 5th overall purchase and my 3rd Ce I had purchased 1 new BMW and 3 Certified BMWs over the last 8 years from Laurel BMW in Westmont... Saturday was my 5th overall purchase and my 3rd Certified BMW working with Chris Cole - another great experience! Chris worked directly with my Service Account Manager Jay Buis while I was out of town during the week. Together they pulled together a Certified proposal and a trade-in value for my current BMW based off of my vehicle's BMW Service history. When I got there at 11am Saturday, we were shaking hands by 11:30 which included my test drive.. Boom, drop the mic! More
by Garry
Employees Worked With
Chris Cole, Jay Buis
January 18, 2020
Great Car Buying Experience I worked with Lilly Kolarski to buy my 2019 540i X Drive, a used demo. Lilly was great throughout the whole process, very honest and I never felt pres I worked with Lilly Kolarski to buy my 2019 540i X Drive, a used demo. Lilly was great throughout the whole process, very honest and I never felt pressured which made me only want to buy from her and Laurel. Lilly’s follow up is also excellent, does what she says. Nice car buying experience! More
by Chris
Employees Worked With
Lilly Kolarski
January 17, 2020
Will go there again for my next car I drove one 1 1/2 hours to get to Laurel BMW to checkout a X3M40i that I saw advertise on line. Jeff Abbas was very professional and work a great deal I drove one 1 1/2 hours to get to Laurel BMW to checkout a X3M40i that I saw advertise on line. Jeff Abbas was very professional and work a great deal for me. Seamless transaction, with no typical back and forth hassle. Great car, I will be back ! More
by Joe O.
Employees Worked With
Jeff Abbas
January 16, 2020
AWESOME A friend had told me to check out carvana becuase it was SO easy to buy a car - who has time to spend an entire day in a car dealership? Scott and the A friend had told me to check out carvana becuase it was SO easy to buy a car - who has time to spend an entire day in a car dealership? Scott and the team at Laurel made the experience expediant , efficient and easy. Plus I got a great new car and the back up of a great team to care for it! More
by karen.conboy
Employees Worked With
Scott, Hiedl
December 16, 2019
Pleasant experience Our sales person Jessica was very nice and pleasant a nice experience buying our BMW 330i she treated my wife and I very nice very honest also most de Our sales person Jessica was very nice and pleasant a nice experience buying our BMW 330i she treated my wife and I very nice very honest also most dealers like to run your credit soon as you walk in the door she gave us all kinds of scenarios before she even ran our credit. I would go there again and would suggest that anyone looking for a new BMW should visit this dealership. Thank Jessica. More
by Tyrone-pearson
Employees Worked With
Jessica Biczo
December 11, 2019
CPO BMW purchase Very happy with the experience and support given to purchase my new BMW at Laurel BMW thank you Andre and Joe for making my trip worth the drive. Very happy with the experience and support given to purchase my new BMW at Laurel BMW thank you Andre and Joe for making my trip worth the drive. More
by Mitch
Employees Worked With
Andre and Joe
November 21, 2019
Andre was the salesperson. He was friendly, knowledgeable and easy to work with. The sales manager was easy to negotiate with as well. Overall an easy experience. and easy to work with. The sales manager was easy to negotiate with as well. Overall an easy experience. More
by Designil
Employees Worked With
Andre
November 19, 2019
Andre Devera was fantastic!! Andre was very professional, patient and attentive. We test drove 3 vehicles before I made the purchase. Have purchased over 20 vehicles and this wa Andre was very professional, patient and attentive. We test drove 3 vehicles before I made the purchase. Have purchased over 20 vehicles and this was among the best. highly recommended! More
by tom f
Employees Worked With
Andre Devera
November 04, 2019
bad service I purchased a car from this dealer 6 months ago. My initial experience was reasonable - the salesman over-promised on their ability to fix some aesthe I purchased a car from this dealer 6 months ago. My initial experience was reasonable - the salesman over-promised on their ability to fix some aesthetic issues on the car, and the dealer made me drive there and back from out of state 3 times just to get the car, but overall I was pleased. Chris, the salesman, was very nice to deal with. About a month later, I got a receipt from the DMV that showed the price for tax/title/registration. The dealer charged me almost $500 for title/registration while the DMV only received $175. I asked the finance guy Joe Komendanchik why this was and he never replied. Over 6 months of back and forth, he did reply to aspects of the emails with respect to cancelling extended warranties (which he made difficult) as well as delays in receiving the refund, but never the overcharge of fees. In this time I also found I was overcharged about $300 in taxes on the car. After realizing Joe was of no help, I contacted the DMV asking for them to help, and they confirmed the $300 difference fees has to be dealt with from the dealer, as they didn't receive it. In my last 3 emails to the dealer, they have not responded. The first of those last 3 was over a month ago. Now I have to waste a bunch of my time dealing with the department of revenue to get the taxes back, and will be contacting the state attorney general for help on the fees. More
by andy s
Employees Worked With
Joe Komendanchik
