Laurel BMW of Westmont

Thanks so much for making our purchase so pleasant . Your dealership was clean,and spacious. The sales and financing dept were kind and friendly. Made us very comfortable doing business with you Thanks aga dealership was clean,and spacious. The sales and financing dept were kind and friendly. Made us very comfortable doing business with you Thanks again, Scott, and Kris Pietruszynski More

I purchased a used BMW 750i xDrive. Laurel BMW of Westmont treated me like I was buying a brand new Bimmer. Paul helped put me behind the wheel of my dream car. I will use them for all my service nee Westmont treated me like I was buying a brand new Bimmer. Paul helped put me behind the wheel of my dream car. I will use them for all my service needs. Thanks guys!! More

I had just purchased a used car from BMW Westmont during the pandemic. The sales woman Jessica has gone above and beyond with everything she's assisted with. I will gladly try to give Jessica as much busine the pandemic. The sales woman Jessica has gone above and beyond with everything she's assisted with. I will gladly try to give Jessica as much business as possible. Truly deserves it. More

Downsizing and sold 2014 BMW X3, very customer focused, willing to reconsider first offer, followed up to let me know their interest. Also advised me of option to apply for rebate on extended warranty valu willing to reconsider first offer, followed up to let me know their interest. Also advised me of option to apply for rebate on extended warranty valued at additional $$. Thanks to Paul Labak as Sales Consult and Rich as Manager for their work. JB, Hinsdale IL More

What a great experience we worked with JESSICA BICZO to buy a car. She was efficient kind knowledgeable and most importantly honest. We will be back to laurel BMW because of her and the service department buy a car. She was efficient kind knowledgeable and most importantly honest. We will be back to laurel BMW because of her and the service department. Thank you. More

I have been to different authorized BMW dealers like Patrick Bmw(Sales rep - John Ivey & Elmir Karajic), Northfields(sales Rep-Lisa Wyatt), Motor Werks Barrington BMW (Sales rep - Leo Khodos) & Morton G Patrick Bmw(Sales rep - John Ivey & Elmir Karajic), Northfields(sales Rep-Lisa Wyatt), Motor Werks Barrington BMW (Sales rep - Leo Khodos) & Morton Groove Audi (Sales rep - Christopher Lopez). Believe me or not they all where super polite, helpful & still in touch with me & helped me at all possible ways.But at this Laurel BMW Westmont location, me & my wife where very disappointed with the attitude of the staff & there is super lack of hospitality, respect & rude/rough behavior while communicating towards customer which we never thought off. After the test drive my wife was so uncomfortable that she didn’t even came inside the showroom. Now I am a happy BMW owner. I have also passed this feedback to my 8 of my family & friends to whom I asked them not to visit Laurel BMW because of this worst experience & on my recommendation they all got 6 BMW car from where I got the best service. Hope you guys learned your lesson & should learn to respect the customer even if they are wrong because its your job. You lost 1 customer followed by 8 & will continue for give the same feedback to my other fellow & friends & will never ever come to this Laurel BMW location. More

Great New Car Buying Experience I had a great buying experience with Jessica Biczo. She was really nice, knew her stuff, and answered all my questions. I would heartly recommend he I had a great buying experience with Jessica Biczo. She was really nice, knew her stuff, and answered all my questions. I would heartly recommend her to anyone looking to buy a car at Laurel BMW of Westmont. More

Great car buying experience I worked with Jessica Biczo Great car buying experience I worked with Jessica Biczo . she was super nice , classy and respectful Great service and great stuff thank you I wi Great car buying experience I worked with Jessica Biczo . she was super nice , classy and respectful Great service and great stuff thank you I will definitely coming back for my next car . More

Jeff Abbas, Excelent Sales Associate After over 9 BMW's I was thinking this time of purchasing a different car, but the attention that your Sales Associate Jeff Abbas, provides every time After over 9 BMW's I was thinking this time of purchasing a different car, but the attention that your Sales Associate Jeff Abbas, provides every time I visit your dealership, brings me back again and again. For that reason I will continue to visit and recomend, Laurel BMW of Westmont and Jeff Abbas to my friends. More

In and Out If you know what you want and hate spending a long time at the dealership then this is the place to go. I test drove 2 cars, traded in a car and close If you know what you want and hate spending a long time at the dealership then this is the place to go. I test drove 2 cars, traded in a car and closed a deal on a car, all within 2 hours. The staff hear is all really nice and easy to work with.When I'm in the market again, I will definitely come here first. This place is really well organized with an open concept design, you're not locked away in some office playing price ping pong. The atmosphere is really comfortable and adds to the overall car buying experience. I worked with Chris Cole, and I have to say, I have never seen someone selling cars that was so chill. I'm sure other reps here are nice, but I highly recommend working with Chris. More