Laurel BMW of Westmont

I have been to different authorized BMW dealers like Patrick Bmw(Sales rep - John Ivey & Elmir Karajic), Northfields(sales Rep-Lisa Wyatt), Motor Werks Barrington BMW (Sales rep - Leo Khodos) & Morton G Patrick Bmw(Sales rep - John Ivey & Elmir Karajic), Northfields(sales Rep-Lisa Wyatt), Motor Werks Barrington BMW (Sales rep - Leo Khodos) & Morton Groove Audi (Sales rep - Christopher Lopez). Believe me or not they all where super polite, helpful & still in touch with me & helped me at all possible ways.But at this Laurel BMW Westmont location, me & my wife where very disappointed with the attitude of the staff & there is super lack of hospitality, respect & rude/rough behavior while communicating towards customer which we never thought off. After the test drive my wife was so uncomfortable that she didn’t even came inside the showroom. Now I am a happy BMW owner. I have also passed this feedback to my 8 of my family & friends to whom I asked them not to visit Laurel BMW because of this worst experience & on my recommendation they all got 6 BMW car from where I got the best service. Hope you guys learned your lesson & should learn to respect the customer even if they are wrong because its your job. You lost 1 customer followed by 8 & will continue for give the same feedback to my other fellow & friends & will never ever come to this Laurel BMW location. More

Great New Car Buying Experience I had a great buying experience with Jessica Biczo. She was really nice, knew her stuff, and answered all my questions. I would heartly recommend he I had a great buying experience with Jessica Biczo. She was really nice, knew her stuff, and answered all my questions. I would heartly recommend her to anyone looking to buy a car at Laurel BMW of Westmont. More

Great car buying experience I worked with Jessica Biczo Great car buying experience I worked with Jessica Biczo . she was super nice , classy and respectful Great service and great stuff thank you I wi Great car buying experience I worked with Jessica Biczo . she was super nice , classy and respectful Great service and great stuff thank you I will definitely coming back for my next car . More

Jeff Abbas, Excelent Sales Associate After over 9 BMW's I was thinking this time of purchasing a different car, but the attention that your Sales Associate Jeff Abbas, provides every time After over 9 BMW's I was thinking this time of purchasing a different car, but the attention that your Sales Associate Jeff Abbas, provides every time I visit your dealership, brings me back again and again. For that reason I will continue to visit and recomend, Laurel BMW of Westmont and Jeff Abbas to my friends. More

In and Out If you know what you want and hate spending a long time at the dealership then this is the place to go. I test drove 2 cars, traded in a car and close If you know what you want and hate spending a long time at the dealership then this is the place to go. I test drove 2 cars, traded in a car and closed a deal on a car, all within 2 hours. The staff hear is all really nice and easy to work with.When I'm in the market again, I will definitely come here first. This place is really well organized with an open concept design, you're not locked away in some office playing price ping pong. The atmosphere is really comfortable and adds to the overall car buying experience. I worked with Chris Cole, and I have to say, I have never seen someone selling cars that was so chill. I'm sure other reps here are nice, but I highly recommend working with Chris. More

"5 in a Row!" I had purchased 1 new BMW and 3 Certified BMWs over the last 8 years from Laurel BMW in Westmont... Saturday was my 5th overall purchase and my 3rd Ce I had purchased 1 new BMW and 3 Certified BMWs over the last 8 years from Laurel BMW in Westmont... Saturday was my 5th overall purchase and my 3rd Certified BMW working with Chris Cole - another great experience! Chris worked directly with my Service Account Manager Jay Buis while I was out of town during the week. Together they pulled together a Certified proposal and a trade-in value for my current BMW based off of my vehicle's BMW Service history. When I got there at 11am Saturday, we were shaking hands by 11:30 which included my test drive.. Boom, drop the mic! More

Great Car Buying Experience I worked with Lilly Kolarski to buy my 2019 540i X Drive, a used demo. Lilly was great throughout the whole process, very honest and I never felt pres I worked with Lilly Kolarski to buy my 2019 540i X Drive, a used demo. Lilly was great throughout the whole process, very honest and I never felt pressured which made me only want to buy from her and Laurel. Lilly’s follow up is also excellent, does what she says. Nice car buying experience! More

Will go there again for my next car I drove one 1 1/2 hours to get to Laurel BMW to checkout a X3M40i that I saw advertise on line. Jeff Abbas was very professional and work a great deal I drove one 1 1/2 hours to get to Laurel BMW to checkout a X3M40i that I saw advertise on line. Jeff Abbas was very professional and work a great deal for me. Seamless transaction, with no typical back and forth hassle. Great car, I will be back ! More

AWESOME A friend had told me to check out carvana becuase it was SO easy to buy a car - who has time to spend an entire day in a car dealership? Scott and the A friend had told me to check out carvana becuase it was SO easy to buy a car - who has time to spend an entire day in a car dealership? Scott and the team at Laurel made the experience expediant , efficient and easy. Plus I got a great new car and the back up of a great team to care for it! More