Laurel BMW of Westmont

I had a wonderful experience purchasing my 2022 SUV X3 at Laurel BMW of Westmont. Laurel BMW of Westmont. More

The service people at Laurel are very helpful. My salesman, Jay Buis, always answers all of my questions. I would give Laurel BMW of Westmont five stars. salesman, Jay Buis, always answers all of my questions. I would give Laurel BMW of Westmont five stars. More

Omer was very helpful as usual! The service is always great here and on time. great here and on time. More

We have bought multiple cars from them. Service is excellent as usual. Jeff Abbas is a great salesperson. excellent as usual. Jeff Abbas is a great salesperson. More

Long waits and poor customer service. Had to wait 20 mins just to be asked why I was there, just to be asked why I was there, More

Made me feel at home and my sale person was Gorgeous ( Bridget) I didn't want to leave. Bridget) I didn't want to leave. More

Svc was great as always , no gimmicks and completed the work in the time promised work in the time promised More

I was looking for a Luxury car for the first time, and I was excited about getting started on the journey. I went to many different luxury car dealerships and met with many sales people. To say my experie was excited about getting started on the journey. I went to many different luxury car dealerships and met with many sales people. To say my experiences were great at any of them would be a reach. I was getting frustrated with the lack of attention, and the overall feeling of being just another customer...until I got to BMW and met with Jeff Abbas. The minute we walked in he greeted us ( even though he was in the middle of working with another family) and told us he would be right with us. The second he was available he jumped right in to helping us and spent a LOT of time with us asking questions and getting familiar with our needs for a new car. He was able to go through many of the features of the car we were interested and was able to show us the actual car we would be able to purchase on the screen in his office. Being a visual person this was KEY to my ability to see myself in the car. We test drove the car that day and went on our way with NO pressure to buy. After a few more very disappointing visits at other dealerships, my decision was EASY. I was going back to Jeff, and ordering our new car from him. ( * side note* the dealership he works in, is not even the closest BMW dealership to our house). From the first meeting with Jeff until the last when the car I ordered from him arrived, he was nothing less than wonderful. His demeanor was warm, he was well informed, not pushy, easy to reach whenever I had a question, and even came in on his day off to give me the new car on the day I could make it, ONLY because he knew how excited I would be, and didn't want me to have to wait another day. THIS is how a car salesman should be, THIS is why I bought the car I did, and THIS is why I might forever be a BMW owner for life. Thanks Jeff. You're awesome!! More

This shop is very professional. Since my service would require a bit more time, they provided me with a free rental car. I have been having my car serviced here for the last five years and have been very require a bit more time, they provided me with a free rental car. I have been having my car serviced here for the last five years and have been very satisfied with their service. More

Jay is very nice and informative. Not 5 star cause nobody greeted me when I got off the car. nobody greeted me when I got off the car. More