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Laurel BMW of Westmont
Westmont, IL
932 Reviews
For BMW buyers in the west Chicago area, there is no better place for new and pre-owned BMW cars and SUVs than BMW of Westmont. Featuring all of the latest new BMW cars and SUVs, we are sure to have the perfect one for you. So whether you're upgrading to a brand-new BMW car or SUV, or are getting behind the wheel of a BMW for the very first time, be sure to visit Laurel BMW of Westmont today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 932 reviews
February 06, 2023
Great service department communication and timely performed. Very professional personnel and you should be proud of their representing your dealership. performed. Very professional personnel and you should be proud of their representing your dealership. More
by gulbinas
Employees Worked With
Andy DiGregorio
February 06, 2023
Dealership is bright and clean. My service advisor, Tony Scanaln, was great! He was helpful and kept me informed. When I pulled in the service bay I was greeted by a guy who ap My service advisor, Tony Scanaln, was great! He was helpful and kept me informed. When I pulled in the service bay I was greeted by a guy who appears to drive cars around—not sure why he is the first person who greets a customer. If this was the first time I had been to this dealership I would not be back. He was very condescending and unhelpful. He should not have customer interaction. It is because of him that my ratings for this dealership are lower. I left the dealership after interaction with him very frustrated and unhappy. However, my service advisor Tony was great!! More
by Funmomx2
Employees Worked With
Tony Scanlan and a guy who drives cars around
February 03, 2023
I love bringing my car here for any service it needs. Everyone is super nice and professional. Service is always 10/10 and time efficient - never had any issues. Everyone is super nice and professional. Service is always 10/10 and time efficient - never had any issues. More
by Magdalena K.
Employees Worked With
Chris Majchrowicz, Andy Degregorio
February 02, 2023
I went in for a routine oil change. This was at 18k miles. I was under the impression my warrant and extended service plan covered routine service within this time window. I ended up pa This was at 18k miles. I was under the impression my warrant and extended service plan covered routine service within this time window. I ended up paying 1300 dollars for tire rotation, alignment and several microfilters I didn't quite understand. It doesn't seem like a car at 18k miles should need $1300 worth of work. Especially when I brought it in for a routine oil change. More
by mikequaintance
Employees Worked With
I do not recall.
January 31, 2023
I felt overcharged and oversold. Waited 30 extra minutes for my car because the person at the cashier desk could not be bothered to let me know my car was ready. I can not recommend, Waited 30 extra minutes for my car because the person at the cashier desk could not be bothered to let me know my car was ready. I can not recommend, my oil change turned into a $1,000 of which $590 was labor. Sad. More
by Andersons417
Employees Worked With
Andy
