Laurel BMW of Westmont

I’ve been buying cars from Jeff Abbas for over 20 years. He is always great to work with and has become a friend. He is always great to work with and has become a friend. More

Nice salesman John Anderson and we got a better deal compare to other dealer. I recommend them to friends. compare to other dealer. I recommend them to friends. More

Great salesperson, very knowledgable and not at all pushy. Responsive to my questions and concerns and worked with me to get the deal done. That’s exactly what you want when buying a new car. pushy. Responsive to my questions and concerns and worked with me to get the deal done. That’s exactly what you want when buying a new car. More

Friendly staff. Love the detailed video from the mechanic about what going with the car. Keep you up to speed with any service changes. Love the detailed video from the mechanic about what going with the car. Keep you up to speed with any service changes. More

Servíce department is a mess! They are always trying to get you to spend thousands on service you don’t need. They charge almost $300 dollars just to look at your car! They make y They are always trying to get you to spend thousands on service you don’t need. They charge almost $300 dollars just to look at your car! They make you wait hours even when they charge you just to diagnose. They seem like they are always running around with their hair in fire. I’ve corrected them try to repeat the same service that was just completed only a few months prior! More

Went in for filter change and to have my front lights looked at. Was proposed lots of up charges and changing tires etc instead of focusing on what I went in for. Once I declined the additional work reco looked at. Was proposed lots of up charges and changing tires etc instead of focusing on what I went in for. Once I declined the additional work recommended was treated very differently and dismissive. Turns out the original work I was charged for like to check my lights was not complete and now I have to waste time going back. More

Dishonest salesperson. Horrible communication. Kept us waiting. Tried to sell overpriced extra services. Car har a windshield repaired that was not reported. Many more Horrible communication. Kept us waiting. Tried to sell overpriced extra services. Car har a windshield repaired that was not reported. Many more things. The sales manager Chris called, seemed like a nice guy and said he’d try to fix one of the things, but awaiting confirmation. More

The service representative and the service technicians are superb. I have a 29 year old 840CI and both the rep and technicians were superb concerning finding available parts and performing the necessary s are superb. I have a 29 year old 840CI and both the rep and technicians were superb concerning finding available parts and performing the necessary service. More

Terrific service and attention to details. Jay was on top of everything all the way through. Jay was on top of everything all the way through. More

I wouldn’t bring my car anywhere else for maintenance. Great communication & great responsiveness. I was given a loaner while my car was in & great follow-up on my vehicle, from Alexis. I will definitely Great communication & great responsiveness. I was given a loaner while my car was in & great follow-up on my vehicle, from Alexis. I will definitely buy my next BMW from Laurel BMW. More