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Laurel BMW of Westmont
Westmont, IL
937 Reviews
For BMW buyers in the west Chicago area, there is no better place for new and pre-owned BMW cars and SUVs than BMW of Westmont. Featuring all of the latest new BMW cars and SUVs, we are sure to have the perfect one for you. So whether you're upgrading to a brand-new BMW car or SUV, or are getting behind the wheel of a BMW for the very first time, be sure to visit Laurel BMW of Westmont today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 937 reviews
July 17, 2024
Been a customer for over twenty-five years. Excellent sales and repair customer service. Fair purchase deals and very comfortable process. Excellent sales and repair customer service. Fair purchase deals and very comfortable process. More
by drizzly.brunch-0j
Employees Worked With
Gabriel Jarquin and Daryl Phillips
June 24, 2024
I've worked with Laurel BMW of Westmont for the past four BMWs in the last 7 years and have found the dealership to be very professional. I experience almost no pushiness in sales and a genuine honesty in se BMWs in the last 7 years and have found the dealership to be very professional. I experience almost no pushiness in sales and a genuine honesty in service. I've made friends with the staff that I most deal with including at least one sales staff member who has gone on to run a different dealership but with whom I remain in touch. More
by mskhan1197
Employees Worked With
Jovan Rueda, Andre DeVera
June 21, 2024
The service xxx hole Taylor was rude and nasty when I was checking the status of my vehicle. I will not recommend this dealership for any service or purchasing needs. The dealership climiate was a cold uninv checking the status of my vehicle. I will not recommend this dealership for any service or purchasing needs. The dealership climiate was a cold uninviting experience that lead me to create a negative review. More
by Sveasle
Employees Worked With
TAYLOR
June 20, 2024
The staff at Laurel BMW is terrific, and it’s a true credit to their leader, Mike Buzzelli. Service is excellent too. Thanks Laurel BMW! Jim Evans, Downers Grove, IL credit to their leader, Mike Buzzelli. Service is excellent too. Thanks Laurel BMW! Jim Evans, Downers Grove, IL More
by Jim Evans
Employees Worked With
Dean and Alexis
June 12, 2024
Great salesperson, very knowledgable and not at all pushy. Responsive to my questions and concerns and worked with me to get the deal done. That’s exactly what you want when buying a new car. pushy. Responsive to my questions and concerns and worked with me to get the deal done. That’s exactly what you want when buying a new car. More
by Rc
Employees Worked With
Lilly K
June 11, 2024
Friendly staff. Love the detailed video from the mechanic about what going with the car. Keep you up to speed with any service changes. Love the detailed video from the mechanic about what going with the car. Keep you up to speed with any service changes. More
by Jay
Employees Worked With
Alexis
June 10, 2024
Servíce department is a mess! They are always trying to get you to spend thousands on service you don’t need. They charge almost $300 dollars just to look at your car! They make y They are always trying to get you to spend thousands on service you don’t need. They charge almost $300 dollars just to look at your car! They make you wait hours even when they charge you just to diagnose. They seem like they are always running around with their hair in fire. I’ve corrected them try to repeat the same service that was just completed only a few months prior! More
by William Gerena
Employees Worked With
Not sure
