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Laurel BMW of Westmont

Westmont, IL

4.7
932 Reviews
For BMW buyers in the west Chicago area, there is no better place for new and pre-owned BMW cars and SUVs than BMW of Westmont. Featuring all of the latest new BMW cars and SUVs, we are sure to have the perfect one for you. So whether you're upgrading to a brand-new BMW car or SUV, or are getting behind the wheel of a BMW for the very first time, be sure to visit Laurel BMW of Westmont today!
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430 East Ogden Avenue

Westmont, IL

60559

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Showing 932 reviews

March 05, 2023

Everything about our buying experience was top-notch. Jeff is truly outstanding in his knowledge of the brand, and in his attention to his customers. We could not be happier! More

by Laura Kline
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Abbas
Mar 09, 2023 -

Laurel BMW of Westmont responded

Hi Laura, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 05, 2023

An excellent service experience. Courteous, knowledgeable service advisors. Comfortable waiting area with a great coffee machine. Repairs and maintenance by dependable technicians. More

by shuedale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
Mar 09, 2023 -

Laurel BMW of Westmont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 03, 2023

Busy place but everyone at the dealership is pretty nice, especially the guys who made the car ready for us to take home! they both showed genuine happiness for us. Took off a start because we had a follow u More

by robgee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bridget
Mar 07, 2023 -

Laurel BMW of Westmont responded

Thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 02, 2023

been coming to this dealership for 19 years,bought 9 cars there and still service 3 cars there.been dealing with jay buis as my service adviser does good work. More

by tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jay buis
Mar 06, 2023 -

Laurel BMW of Westmont responded

Tony, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Laurel BMW of Westmont. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

Mar 06, 2023 -

tony responded

your welcome

March 02, 2023

Absolutely excellent, highly competent would not take my BMW anywhere else! Above and beyond! Five star dealership! More

by kevronk
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Excellent service advisors, top rated manager!
Mar 06, 2023 -

Laurel BMW of Westmont responded

Hello Kevronk, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 01, 2023

My service request was handled efficiently and professionally. Mike Collins in the service department always has a loaner vehicle ready for me which is a HUGE plus because I am a busy working mo More

by kaite van vlymen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Collins
Mar 06, 2023 -

Laurel BMW of Westmont responded

Kaite, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Laurel BMW of Westmont. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 01, 2023

Laurel BMW always deliver on their promise with excellent service and communication. The service advisor Michael took time explain the work and arranged for transportation to my home, and later a loaner. V More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Mar 05, 2023 -

Paul responded

https://www.dealerrater.com/consumer/account/reviews#

Mar 06, 2023 -

Laurel BMW of Westmont responded

Hello Paul, We are glad you chose our dealership. Don't hesitate to call us if you ever need anything. Be safe on the road.

March 01, 2023

James is the best service guy in the place! He’s always got me in and out. Communicates the issues and let’s me know what I can expect moving forward. More

by jermaine.anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Mar 06, 2023 -

Laurel BMW of Westmont responded

Jermaine, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 24, 2023

Laurel BMW of Westmont have consistently provided high quality service. The customer service is great; the facility is modern/contemporary, and welcoming; and my advisor James Randall together with the s More

by Michelle.mycheli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Randall
Mar 01, 2023 -

Laurel BMW of Westmont responded

Hi Michelle, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 23, 2023

Always a pleasure to deal with for my car. Very accommodating and they get the work done quickly. More

by crmorreale
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
Feb 27, 2023 -

Laurel BMW of Westmont responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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