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Laurel BMW of Westmont

Westmont, IL

4.7
932 Reviews
For BMW buyers in the west Chicago area, there is no better place for new and pre-owned BMW cars and SUVs than BMW of Westmont. Featuring all of the latest new BMW cars and SUVs, we are sure to have the perfect one for you. So whether you're upgrading to a brand-new BMW car or SUV, or are getting behind the wheel of a BMW for the very first time, be sure to visit Laurel BMW of Westmont today!
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430 East Ogden Avenue

Westmont, IL

60559

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Showing 932 reviews

March 27, 2023

Glad you asked for my comment. I came in for a simple brake light on, pads needed replacing, fluid low, Blake proceeded to attempt to sell me $4700 worth of mechanical issues. At a More

by Kurtz450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blake
Apr 01, 2023 -

Laurel BMW of Westmont responded

Hi, we are deeply disappointed by your experience at Laurel BMW of Westmont. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (630) 537-0311 to discuss what we can do to help.

March 27, 2023

Everyone at the dealership is friendly and willing to help you at any given time. Advisor Jay B. Is very knowledgeable about my BMW and helps me with understanding the maintenance needs to keep it runnin More

by pkj4567
Recommend Dealer
Yes
Employees Worked With
Jay Buis
Mar 31, 2023 -

Laurel BMW of Westmont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 23, 2023

Professional service writer. fast service, fair pricing, clean facility, attentive listening will come back again for service needs More

by ronald.zgobis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DEAN
Mar 27, 2023 -

Laurel BMW of Westmont responded

Hello Ronald, your wonderful feedback and rating mean a lot to us. Drive safe, and we'll see you on the road.

March 23, 2023

Great customer service. Keeps you informed on the status of your car. The car is always clean when you get it back. More

by jkkarosas
Recommend Dealer
Yes
Employees Worked With
Mike Collins, Mike Buzelli
Mar 27, 2023 -

Laurel BMW of Westmont responded

Hello , thanks for your praise and kind comments about our team. Feel free to stop by if you ever need any more help.

March 21, 2023

Great service and updates customers on the status of the car..caters to customers preferences More

by eggietz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Labak, Andy
Mar 24, 2023 -

Laurel BMW of Westmont responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 20, 2023

James is very professional , and friendly . A big change in what I encountered before .The staff on my previous visit treated me very poorly ,unprofessional and looked at me like I was an alien More

by fylis57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Mar 20, 2023 -

fylis57 responded

James is very professional , and friendly . A big change in what I encountered before .The staff on my previous visit treated me very poorly ,unprofessional and looked at me like I was an alien.

March 20, 2023

We have been going here for years. We bought the car used at a Volvo dealer and they suggested Laurel BMW for maintenance. We had purchased a warranty with the car and it paid for 80 p More

by BMW330xi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
Mar 23, 2023 -

Laurel BMW of Westmont responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

March 16, 2023

The treat you absolutely amazing. They make you feel like part of the family. Would suggest to anyone to get a car from Laurel BMW of Westmont. Their communication and follow up More

by mmarus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Mar 19, 2023 -

Laurel BMW of Westmont responded

Hi, thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

March 11, 2023

Listened to my needs and attended to them. Took the time to educate me about the features More

by Mferri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hasen
Mar 13, 2023 -

Laurel BMW of Westmont responded

xxxx, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 06, 2023

I've been working with this dealership for 25 years. They are always prompt, fair and provide quality work. More

by s.stefanik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Farmer
Mar 10, 2023 -

Laurel BMW of Westmont responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

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