Laurel BMW of Westmont
Westmont, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Service is great. I’ve been coming there for over 15 years and Jay Buis, my service adviser since then, has been remarkable. This is where I will continue to service I’ve been coming there for over 15 years and Jay Buis, my service adviser since then, has been remarkable. This is where I will continue to service my BMW. More
A Great Car Buying Experience with Laurel BMW of Westmont. I had a little trepidation when purchasing my first BMW. My nervousness was heightened since I flew in from out of state. However, my Sales Westmont. I had a little trepidation when purchasing my first BMW. My nervousness was heightened since I flew in from out of state. However, my Salesman, Luke Wierzba, and Finance Manager, Andre De Vera, helped to assuage any fears I had. Both did an excellent job with step-by-step explanations of the process. Both made me feel heard and valued. Both have since followed up to provide additional customer service. I will recommend Laurel BMW to anyone looking to purchase, The Ultimate Driving Machine. More
Generally good experience. Opportunities to speed up process: 1) Go paperless. Not sure why you need to print >10 sheets of paper for me to sign for a warranty recall servic Opportunities to speed up process: 1) Go paperless. Not sure why you need to print >10 sheets of paper for me to sign for a warranty recall service. Maybe 1 sheet of paper could do it? 2) Have all details of claim typed in before or after customer visit. Why should customer have to wait while you type details on the visit for 10 minutes? 3) Have vehicle ready when customer is notified it's ready. I had to wait 10-15 minutes for someone to fetch the car. Dealership was empty with lots of folks sitting around. Parking lot was empty too. Not sure why the car wasn't parked in front waiting for me. More