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Laurel BMW of Westmont

Westmont, IL

4.7
932 Reviews
For BMW buyers in the west Chicago area, there is no better place for new and pre-owned BMW cars and SUVs than BMW of Westmont. Featuring all of the latest new BMW cars and SUVs, we are sure to have the perfect one for you. So whether you're upgrading to a brand-new BMW car or SUV, or are getting behind the wheel of a BMW for the very first time, be sure to visit Laurel BMW of Westmont today!
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430 East Ogden Avenue

Westmont, IL

60559

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Showing 932 reviews

August 21, 2023

Service Advisor Scott and Technicians Freddy and Justin and the whole team, quite frankly, at BMW of Westmont are top notch. They got me in to service my 2023 BMW M3 Comp within a day, gave me an accurate More

by rjs008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott, Justin, Jason, Freddy
Aug 26, 2023 -

Laurel BMW of Westmont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 20, 2023

I've bought a number of cars from Laurel BMW in Westmont over the years. I've generally had very good experiences there in the sales, service and finance depts. I'd especially like to call out Paul in finan More

by benmarion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake, Paul
Aug 27, 2023 -

Laurel BMW of Westmont responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 20, 2023

I have looked at this dealer each time I went to buy another BMW-I have bought a few. However, we were never able to align on price. The service is good, but expensive. Each time the service advisor More

by Kurt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t stop the review if I don’t research the name of the tech that helped me
Aug 25, 2023 -

Laurel BMW of Westmont responded

Hi Kurt, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 16, 2023

I was told my auto would be ready in 60 minutes it took 2.25 hours and was not offered any loaners or transportation. The only benefit was I caught up with work. When my lease is up I will not be using Lau More

by pmonsiv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Buis
Aug 21, 2023 -

Laurel BMW of Westmont responded

Hi, we appreciate you taking the time to respond. The staff at Laurel BMW of Westmont take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (630) 537-0311 to discuss what we can do to help.

August 15, 2023

Hi this time thatI visited the dealer that person who took care of me was very professional . This is the first time I felt been treated with respect and good attitude and showed me a video of the work More

by Amayapedro877
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Aug 19, 2023 -

Laurel BMW of Westmont responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 15, 2023

The entire process of buying the car for the first time was very smooth ! Happy we chose this dealer More

by sumedhdeshpande1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Trees
Aug 15, 2023 -

sumedhdeshpande1 responded

The experience of purchasing the car for the first time went incredibly well! We're delighted that we decided to go with this dealer.

Aug 21, 2023 -

Laurel BMW of Westmont responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 11, 2023

No pressure sales experience. ... from the initial sales meet to the F&I guy. Courteous and very professional. Very relaxed and pleasant car buying experience. Thanks... More

by Double T
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Gunderson & Devon Reid
Aug 15, 2023 -

Laurel BMW of Westmont responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Laurel BMW of Westmont. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 11, 2023

Appreciate the great service at Westmont- worth the ride from the city ! Thank you Jay Buis and great team at BMW Westmont 🙏🏽 More

by Busy Burger Empire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Buis - the best !!!
Aug 15, 2023 -

Laurel BMW of Westmont responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Laurel BMW of Westmont! If you have any further questions, please give us a call. We're always happy to help!

August 08, 2023

Excellent Service! The salesperson picked me up at home to get me my new car. There was no stress at all. Thank you to the whole staff., More

by pkarschkes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kolarski, Lilly
Aug 11, 2023 -

Laurel BMW of Westmont responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 07, 2023

If not for sales group I would not come back here. Getting worse each time. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ggggg
Aug 09, 2023 -

Laurel BMW of Westmont responded

Hi Tim, we are deeply disappointed by your experience at Laurel BMW of Westmont. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (630) 537-0311. We hope to hear from you.

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