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Laurel BMW of Westmont
Westmont, IL
1,028 Reviews
For BMW buyers in the west Chicago area, there is no better place for new and pre-owned BMW cars and SUVs than BMW of Westmont. Featuring all of the latest new BMW cars and SUVs, we are sure to have the perfect one for you. So whether you're upgrading to a brand-new BMW car or SUV, or are getting behind the wheel of a BMW for the very first time, be sure to visit Laurel BMW of Westmont today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,028 reviews
August 21, 2026
Service is consistently excellent and professional. They take great care of my vehicle and get the job done right the first time. I’ve been extremely satisfied with their service department. They take great care of my vehicle and get the job done right the first time. I’ve been extremely satisfied with their service department. More
by Mario312
Employees Worked With
Rafael C
August 07, 2026
Dealer unreliable and untrustworthy. They refuse to follow guidelines and protocol within the manufacturer. They are bias and I wouldn't personally give these people a quarter. They refuse to follow guidelines and protocol within the manufacturer. They are bias and I wouldn't personally give these people a quarter. More
by Meek
Employees Worked With
All employees at dealer
August 06, 2026
I was never treated so disrespectful. No one acknowledged me when I entered and after over 5 minutes I had to ask for help from salesperson. . I have bought high end cars and never been No one acknowledged me when I entered and after over 5 minutes I had to ask for help from salesperson. . I have bought high end cars and never been ignored like I was. I am a woman and would have bought if treated respectfully. I have owned several high end cars including a X7M and never felt less respected. Very disappointing experience!!! More
by Nona.coari
Employees Worked With
He never gave his name
July 20, 2026
Brendan Dorsey was so impressive from the minute I walked in he introduced himself. No high pressure but a whole lot of knowledge creating trust and friendship. I have since recommended him to my son-in-la in he introduced himself. No high pressure but a whole lot of knowledge creating trust and friendship. I have since recommended him to my son-in-law a former BMW owner who went to another high end brand and will return to BMW now. More
by chuck.saporito
Employees Worked With
Brendan Dorsey
July 13, 2026
Custom ordered a new BMW X1. The car came in a couple weeks sooner than the 3 month expected wait time! Honored the deal we negotiated during the order process without any issues The car came in a couple weeks sooner than the 3 month expected wait time! Honored the deal we negotiated during the order process without any issues when I actually took delivery of the car. A very good experience. They even threw in a couple unexpected perks upon taking actual delivery. More
by RV
Employees Worked With
Jovan
June 23, 2026
The reason for the 5 stars is the salesman Darrell Phillips. He is excellent at helping you get what you are looking for and working with you. This is the 6th time I have gone to him for a new vehicle Phillips. He is excellent at helping you get what you are looking for and working with you. This is the 6th time I have gone to him for a new vehicle. More
by powers30n
Employees Worked With
Darrel Phillips
