Laurel BMW of Westmont

Bought vehicle and was advised my car had feature’s it doesn’t really have . Salesman need more training on the actual feature’s cars really have. Instead of misleading clients that go there to spend thei doesn’t really have . Salesman need more training on the actual feature’s cars really have. Instead of misleading clients that go there to spend their hard earned money. Don’t recommend More

I had an awesome experience at this dealership. Straight forward, consistent communication and Shyann Jones was awesome to work with as a Client Advisor. She kept me updated every step of the way Straight forward, consistent communication and Shyann Jones was awesome to work with as a Client Advisor. She kept me updated every step of the way, took pictures whenever I asked for them, and I felt was an advocate for me as a consumer/buyer. Even the post-sales service and follow-up was truly outstanding. Sales leadership team was also easy to work with (although Shyann was often who I communicated with). The little amount of communication I did have the with the sales leadership team was professional and courteous at all times. Highly recommended. More

Shyann made my BMW X5 purchase an outstanding experience. She was knowledgeable, patient, professional, and made the entire process seamless. Her attention to detail and dedication to customer satisfaction t She was knowledgeable, patient, professional, and made the entire process seamless. Her attention to detail and dedication to customer satisfaction truly set her apart even after purchasing. Highly recommend Shyann and Laurel BMW for anyone looking to buy their next car! More

Shyann made my BMW X5 purchase an exceptional experience. For almost a year, I was looking for a specific model and interior, and she was incredibly accommodating throughout the entire process. She went abov For almost a year, I was looking for a specific model and interior, and she was incredibly accommodating throughout the entire process. She went above and beyond, including arranging for the car to be professionally reconditioned, which truly enhanced the buying experience. Her professionalism and willingness to meet my expectations ensured everything was smooth and hassle-free. Shyann’s attention to detail and dedication to customer satisfaction set her apart, even after the purchase was complete. I highly recommend Shyann and Laurel BMW to anyone looking for their next car! N. Ramos More

Jay Buis is an excellent service professional! He kept me informed and did everything as promised. Got me an excellent loaner vehicle and did all he could to keep the price reasonable. He is the r He kept me informed and did everything as promised. Got me an excellent loaner vehicle and did all he could to keep the price reasonable. He is the reason I will buy my new BMW from Laurel when the time comes! More

I recently had the pleasure of working with Shyann Jones while purchasing my new Subaru Outback XT Onyx, and I couldn’t be happier with my experience! From the moment I walked into the dealership, Shyann ma while purchasing my new Subaru Outback XT Onyx, and I couldn’t be happier with my experience! From the moment I walked into the dealership, Shyann made me feel welcome and understood my needs right away. Her knowledge about the car industry was impressive, and she patiently answered all my questions, making the entire process seamless. Shyann’s no-pressure approach allowed me to explore the Suburu comfortably, making me feel less stress around the buying experience. When it came time to finalize the sale, Shyann was transparent about pricing and financing options, ensuring I felt confident in my decision. I drove away feeling thrilled with my new car and the fantastic service I received. If you’re in the market for a vehicle, I highly recommend reaching out to Shyann Jones—she truly goes above and beyond for her customers! Thank you, Shyann, for making this such a positive experience! More

Andrew made the process smooth and easy! Laurel BMW of Westmont is the best and have friendly professionals! Laurel BMW of Westmont is the best and have friendly professionals! More

We had a great experience with Shyann Jones at Laurel BMW of Westmont. Shyann answered our every question as we tried to determine which type of vehicle was best for us. Once we decided on the vehicle for of Westmont. Shyann answered our every question as we tried to determine which type of vehicle was best for us. Once we decided on the vehicle for us, she assisted us in locating the exact vehicle and ensured a smooth sales process. Shyann continually followed up post sale to see if we had any questions about the vehicle. She even went the extra mile and mailed us back something we left at the dealer. We would definitely go back to Shyann and her team at Laurel BMW of Westmont for our future vehicle needs! More

I wanted a particular model (X4 M) black/black. The first dealership I went to not only told me that it wasn't available and needed to be ordered, but also there were no 2025 models. It was deal The first dealership I went to not only told me that it wasn't available and needed to be ordered, but also there were no 2025 models. It was deal breaker for me, thus my search continued. I was contacted by Shyann who assured me they had exactly what I was looking for in inventory. I went there, albeit reluctantly, to see for myself. I was pleasantly surprised to see if fact they did. Not just a X4 M, but the Competition series at that. The process from beginning to end was rather seamless. Shyann was very responsive and went above and beyond to ensure all my questions were answered. The financing was straight forward. Was able to negotiate a great price and at a very good interest rate. The only gripe was the requirement to sign various forms with pen/paper vs. electronic. Not a ding to the dealer as this is a state requirement. Never been a big fan of the dealership until now. Laurel BMW changed that experience for the better. I highly recommend them along with Shyann as your sales rep. You will be in good hands. More