
Laurel BMW of Westmont
Westmont, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Any Dealership as any business is as good as its employees. My service advisor Dean is second to none. He always goes the extra mile to assure everything is explained in detail and makes himself a employees. My service advisor Dean is second to none. He always goes the extra mile to assure everything is explained in detail and makes himself available for follow up questions. Please continue to employ individuals that possess these qualities! More
ZIYAD SALAH my salesman was very nice . This is my 5th car and he is the best ever . I will highly recommend him to my friends and relatives . He is very patient to explain what I need to This is my 5th car and he is the best ever . I will highly recommend him to my friends and relatives . He is very patient to explain what I need to know in my new car . He is very helpful . Even my brothers that came with me to buy the car highly appreciated him . He is an excellent salesman . I can recommend him to anyone . I was able to buy my car because of him . I like the way he explains very thorough . He didn’t hesitate to answer any questions that I asked even keep on asking . . I can rate him 100 % . Thanks to him . More
**Exceptional Out-of-State Buying Experience Thanks to Shaynne and Westmont BMW** Purchasing a vehicle from out of state can be a daunting task, but our recent experience with Shaynne at Westmont BM to Shaynne and Westmont BMW** Purchasing a vehicle from out of state can be a daunting task, but our recent experience with Shaynne at Westmont BMW made it incredibly smooth and enjoyable. From the very beginning, Shaynne was attentive, responsive, and went out of her way to provide all the information we needed to make an informed decision. She promptly sent detailed photos and videos of the BMW X7 we were interested in and answered every question we had—no matter how big or small—with patience and transparency. Unlike many other dealerships we contacted, where sales reps were hesitant to share even basic information without an in-person visit, Shaynne was open and accommodating from the start. She never pressured us and instead focused on making sure we were comfortable and confident in our decision. When it came time to travel to Illinois to finalize the purchase, Shaynne had everything arranged. She even coordinated our pickup from the airport, and when we arrived at the dealership, the car was fully detailed, paperwork prepared, and everything ready for us. She took the time to walk us through all the features of the vehicle, and the entire process—from test driving to signing—was efficient and stress-free. Thanks to Shaynne and the Westmont BMW team, buying our BMW X7 was a seamless and truly positive experience. We wholeheartedly recommend them to anyone—especially out-of-state buyers—looking for excellent customer service and a hassle-free car buying . -Jay More
I bought a pre-owned Mini from this dealership. I got the information quickly after I made the initial contact. It took a little bit to actually see the vehicle from when I first inquired but it I got the information quickly after I made the initial contact. It took a little bit to actually see the vehicle from when I first inquired but it was being detailed. Once after seeing the vehicle, the Dealership and Z worked to earn my business. Appreciate the positive experience. More
Shyann and the finance representative were incredible. Nice experience and have purchased many BMW’s from other dealers! See Shyann and you won’t be disappointed. Nice experience and have purchased many BMW’s from other dealers! See Shyann and you won’t be disappointed. More
I had an amazing experience working with Shyann as my car purchasing consultant! She was professional, knowledgeable, and truly went above and beyond to make the process smooth and stress-free. From answerin purchasing consultant! She was professional, knowledgeable, and truly went above and beyond to make the process smooth and stress-free. From answering all my questions to helping me find the perfect vehicle, Shyann made sure I felt confident in my purchase. Her friendly attitude and commitment to excellent customer service made all the difference. I highly recommend Shyann to anyone looking for a hassle-free and enjoyable car-buying experience! More
Shyann was great. She was pleasant and the test drive was very nice. She explained everything with the car. The process was smooth also she made it very smooth for me. She was pleasant and the test drive was very nice. She explained everything with the car. The process was smooth also she made it very smooth for me. More
⚠️⚠️⚠️⚠️⚠️ I strongly advise everyone to be cautious with this dealership which is LAUREL BMW OF WESTMONT LOCATING AT 430 E Ogden Ave Westmont, IL 60559. Based on my experience, their practices are mis with this dealership which is LAUREL BMW OF WESTMONT LOCATING AT 430 E Ogden Ave Westmont, IL 60559. Based on my experience, their practices are misleading, and I believe they are scamming customers. Do your research and consider taking your business elsewhere. Here’s my story with them; On January 4, 2024, I brought my vehicle to the dealership due to a persistent check engine light issue related to a Fuel-air mixture running too rich. Over the course of more than a year, the dealership made multiple repair attempts and filed warranty claims totaling $16,515.96. However, despite these extensive repairs, the issue was never resolved. Once my warranty was fully utilized, I was contacted on January 29, 2025, and informed that the problem had finally been identified and repaired. However, when I arrived to pick up my vehicle, I immediately noticed that the check engine light came back on before I even left the service area, displaying the same fault code. When I refused to take possession of a vehicle that was still clearly not repaired, the dealership response was both unprofessional and unreasonable. I was threatened that my car would be towed if I did not remove it from their property, and they refused to provide further service, stating they were done doing business with me. Given the circumstances and the financial implications of their actions, I had no choice but to call the police to file an official report, documenting that I was being forced to take back a vehicle that remained unfixed despite the significant cost covered under my warranty. More