Larson Chrysler Dodge Jeep
Puyallup, WA
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272 Reviews of Larson Chrysler Dodge Jeep
THANK YOU! My wife and I had a great experience working with Tom Fischer, he was super patient with us and treated us very respectable, I will highly recommend t My wife and I had a great experience working with Tom Fischer, he was super patient with us and treated us very respectable, I will highly recommend this dealership to all my friends and family! I give them an A plus for service. More
Poor experience for the 25mins i was there I went to see if i could get a loan for a car i had text and call serval times just to see what my approval rate/loan was and i emailed them for a cop I went to see if i could get a loan for a car i had text and call serval times just to see what my approval rate/loan was and i emailed them for a copy to go through it. Wasn't helpful on questions. It was a poor experience More
Very smooth. I recently purchased a truck from Larson Dodge. I initially came in about 2 weeks ago to just look at options. I talked with Paul about the types of I recently purchased a truck from Larson Dodge. I initially came in about 2 weeks ago to just look at options. I talked with Paul about the types of Ram trucks. A few days later I emailed Paul with the specific options I was looking for. Paul and John did some research and came up with four different trucks for my review. We emailed back and forth for a few days until I picked the one I was interested in. I came in yesterday and decided that it was the truck I wanted. The process was very smooth. Paul and John were easy going. Not pushy and were able to talk about the specifics of the truck. I was satisfied with the price and very satisfied with the trade in value of my trade in. In the past, salesmen were very pushy. This was definitely not the case here. I also noticed while I was in the lobby waiting that all of the employees were very motivated and friendly. More
Love my pacifica Couldn't have asked for better service buying my car. Paul straling was right there for me and listens to what we wanted and found us a great match. M Couldn't have asked for better service buying my car. Paul straling was right there for me and listens to what we wanted and found us a great match. Made the deal process quick and easy and walked out of there with a great vehicle! Definitely will go see Paul again More
Thank you Sean! Big thanks to Sean McNally and the Larson team. I knew exactly what I wanted and they found it for me. The entire process was so simple and I love my Big thanks to Sean McNally and the Larson team. I knew exactly what I wanted and they found it for me. The entire process was so simple and I love my new Durango! More
Great customer service with everyone Tom and Paul helped us get the 2017 Jeep Wrangler we always wanted with our trade in. Everyone was understanding and great with customer service. Very Tom and Paul helped us get the 2017 Jeep Wrangler we always wanted with our trade in. Everyone was understanding and great with customer service. Very recommended. More
Thank you Sean McNally! Thank you to Sean McNally and the Larson team. Everyone went above and beyond to insure a fantastic experience from start to finish. My wife and I lov Thank you to Sean McNally and the Larson team. Everyone went above and beyond to insure a fantastic experience from start to finish. My wife and I love our new truck and we are confident that we paid the right price. I would recommend them to anyone looking for a vehicle. More
Very good service We had a very good salesperson. We lucked out. Very polite and always asked if there was anything else he could do for us. Such a nice gentleman. Woul We had a very good salesperson. We lucked out. Very polite and always asked if there was anything else he could do for us. Such a nice gentleman. Would recommend this car dealership anytime. More sales people like Lee. More
Horrible after the sale customer service Lee Meneses, the salesman, was smart and professional. He did a great job. There was no finance person on site at the River Road location so Lee was Lee Meneses, the salesman, was smart and professional. He did a great job. There was no finance person on site at the River Road location so Lee was trying to fill in so we wouldn’t know. That was a waste of our time. When the finance person arrived, we finished business and left. That is where the ‘after the sale’ service became unimpressive. There was no communication from the service department and no one would return our calls. When we finally complained enough we were given a person who scheduled the extra items we had paid for. We had to take the truck ourselves to get those items completed. That left three other items promised in the after sale work order. Again, we had to get ahold of the dealership, they did not contact us. When we would call no one would answer their phones nor would they return phone calls. Even when a manager was requested one would to come to the phone. When we finally got the truck in for the rest of the service, again no communication. When we called at the end of the day to see when we could pick up the truck they even told us that the person who we left the truck with had not been at work that day. Bottom line. No communication between personnel at the dealership. No communication with us as a customer. We will not be taking the truck back to them for service and we wouldn’t recommend them to anyone else. Very frustrating experience. More
Best sales experience ever! Best time buy my new jeep I could have ever had. Johannes and Camron took great care of me make sure you ask for them! Best time buy my new jeep I could have ever had. Johannes and Camron took great care of me make sure you ask for them! More