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Larry H. Miller Toyota Lemon Grove

Lemon Grove, CA

4.6
969 Reviews
Call Dealership (855) 638-1056

6800 Federal Boulevard

Lemon Grove, CA

91945

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969 Reviews of Larry H. Miller Toyota Lemon Grove

November 12, 2024

I’ve had my vehicles serviced with Larry Miller for a couple years now. Pablo has been incredible & addresses any concerns I may have. More

by Karinariosmartinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo Flores
Report | Print
November 12, 2024

Trudy is an outstanding advisor that kept me informed throughout the repairs that were being performed. More

by elmedlett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trudy Roux
Report | Print
November 12, 2024

This Delearship is great i have been bringing my truck for its regular maintenance and it has always been a great experience. More

by Alberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Santiago
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November 10, 2024

3 hours for a simple oil change when I had an appointment is insane. Most frustrating part is that their tracking link was not being updated at all, so I didn’t know if my car was still being inspected or wh More

by Natalie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alberto
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Nov 14, 2024 -

Larry H. Miller Toyota Lemon Grove responded

Natalie, I'm very sorry to hear about the delay and the lack of communication you experienced with us. It's clear we missed the mark on keeping you informed, which is crucial. We apologize for the inconvenience and would like to hear more about your visit. Please reach out to me directly so that we can discuss the matter further. Maria Spina Customer Relations Manager Executive Assistant to the GM LHM Lemon Grove Toyota 619-265-3117 mspina@lhmauto.com

November 09, 2024

To be totally honest, I went here for an oil change and I was given very bad information about what time they close. When I got there, it seems like all of the employees left early and I wasn’t able to get m More

by Nico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo
Report | Print
Nov 14, 2024 -

Larry H. Miller Toyota Lemon Grove responded

Nico, although I am glad to hear that most of our team was helpful, I'm very sorry to hear about the difficulties and the lack of communication prior. This is certainly not the level of service we strive to provide, and I would like to hear more about your experience. Please reach out to me directly so we can work toward restoring your confidence in our service. Maria Spina Customer Relations Manager Executive Assistant to the GM LHM Lemon Grove Toyota 619-265-3117 mspina@lhmauto.com

November 09, 2024

Trudy in the service department is wonderful! she always takes the best care of me! More

by sarahamoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trudy Roux
Report | Print
November 08, 2024

Great and professional work,I'm glad choose going to this dealer. Great financing and great deals More

by Jeremy zavala
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcos
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November 08, 2024

Much appreciative of Pablo Flores, Service Advisor. Kept me informed every step of the way. More

by Betty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo Flores
Report | Print
November 07, 2024

I had a great time over all at the dealership . I had prompt service. The shop looked clean .The lady Service writer was great with my service letting me know about work on my car and how long it wa More

by Duane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trudy Roux
Report | Print
November 06, 2024

Thank you Alan. Your service updates and customer satisfaction is appreciation. I will service my vehicles at Larry Miller Toyota. More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasada Vongsavath
Report | Print
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