
Larry H. Miller Toyota Lemon Grove
Lemon Grove, CA
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1,252 Reviews of Larry H. Miller Toyota Lemon Grove
They need to streamline the purchasing process. From the time I arrived at 8:45 and left at 1:25, that’s Almost 5 hours and way too long. Good thing I already knew what truck and the deal I wanted, From the time I arrived at 8:45 and left at 1:25, that’s Almost 5 hours and way too long. Good thing I already knew what truck and the deal I wanted, if not this whole process could have taken over 8 hours, unacceptable! More
Love this dealership. This visit for some reason took a little over three hours to receive my car back after an oil change and alignment. After I texted, inquired about my This visit for some reason took a little over three hours to receive my car back after an oil change and alignment. After I texted, inquired about my car, I received a text saying my car was ready. The employee who drove my car to me, came from across the street, which means my car was waiting for me there rather than me being notified it was ready. Otherwise, everything else was great! as usual! More
My experience at this dealership was fantastic, especially thanks to Art and Kaitlyn. They made the entire process feel comfortable and pressure-free, going above and beyond to ensure I had a posit especially thanks to Art and Kaitlyn. They made the entire process feel comfortable and pressure-free, going above and beyond to ensure I had a positive experience. Unfortunately, I can’t say the same about the finance department. The finance manager, Fernando, came across as unprofessional. Additionally, I believe the person who assisted me directly was named Teresa. After I clearly expressed that I wasn’t interested in any additional services—explaining that I have another vehicle as my daily driver and wouldn’t be putting many miles on the new car—her response was, “How does that change anything?” I found this comment dismissive and unprofessional, which was disappointing given the otherwise great service I received. More