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Larry H. Miller Toyota Lemon Grove

Lemon Grove, CA

4.7
972 Reviews
Call Dealership (855) 638-1056

6800 Federal Boulevard

Lemon Grove, CA

91945

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972 Reviews of Larry H. Miller Toyota Lemon Grove

June 16, 2024

Very thorough, I feel my car has been checked completely and any problems or potential needs have been brought to my attention More

by Shirleyduncan78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bada
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June 15, 2024

This is the first time I have used this dealer for my mums Toyota. Trudy (service tech) is the real deal and really listens and understands people. I will come back just because of my experience with her More

by lauimatagi
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trudy Roux
Report | Print
June 15, 2024

Always great service at Larry H. Miller Toyota. Eric helped us this time and he was courteous and efficient. More

by clarissatubig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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June 14, 2024

Pleasant customer service is missing from the service department I waited nearly 30 min ..before anybody ever said ..have you been helped.... More

by Elray5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service tech ...not sure his name, Trudy Roux
Report | Print
Jun 19, 2024 -

Larry H. Miller Toyota Lemon Grove responded

Hi there, thank you for taking the time to leave your feedback. I apologize for the delay and the lack of attentive customer service you experienced. This is not the level of service we strive to provide, and I appreciate you bringing it to my attention. If we have not discussed this personally by the time you find this response, please give me a call. - Robert Patch, General Manager, (619) 265-3170

Jun 20, 2024 -

Larry H. Miller Toyota Lemon Grove responded

Hi there, thank you for taking the time to leave your feedback. I apologize for the delay and the lack of attentive customer service you experienced. This is not the level of service we strive to provide, and I appreciate you bringing it to my attention. If we have not discussed this personally by the time you find this response, please give me a call. - Robert Patch, General Manager, (619) 265-3170

June 14, 2024

Overall good experience. Dealership looks clean. Service Adviser Scott Buckner did a good job explaining on the details of service. More

by Duffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Buckner
Report | Print
June 14, 2024

Service Advisor Allen Mobley was very professional, courteous, and friendly. Had my vehicle ready as promised and was very thorough in pointing out what services were accomplished. Outstanding job over More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Mobley
Report | Print
June 12, 2024

Scott was very nice and helpful with good attitude . Good service and the Lounge is full service . We liked every thing. More

by bashir50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bada
Report | Print
June 12, 2024

Terrible customer service from Vanessa Santiago. I went in for an oil change and she was trying to push a few other services. Once I told her I wasn’t interested, the terrible treatment began. She w More

by Maria
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Vanessa Santiago
Report | Print
Jun 15, 2024 -

Larry H. Miller Toyota Lemon Grove responded

Thank you for taking the time to leave a review. It’s unfortunate to hear about your experience at our dealership, it certainly does not reflect the standard of customer service we aim to provide. I appreciate you bringing this to my attention and for acknowledging Erick's assistance. If we haven't discussed this personally by the time you find this response, please reach out to me directly. - Robert Patch, General Manager, (619) 265-3170

June 11, 2024

All service staff are wonderful! I always feel well cared for from the time I arrive to the time I leave. More

by MarlaD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trudy Roux
Report | Print
June 11, 2024

Exceeded all my expectations. I was promised my truck by the end of the month but as soon as my truck came in, I was notified, and my truck was ready! More

by Manny
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Héctor Rivera
Report | Print
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