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Larry H. Miller Toyota Lemon Grove
Lemon Grove, CA
1,244 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,244 Reviews of Larry H. Miller Toyota Lemon Grove
January 24, 2025
This dealership is the best in all San Diego, specially with the salesmen Art and the service lady Trudy, I’m very pleased and I will never go to another dealership, thank you for everything and keep up th with the salesmen Art and the service lady Trudy, I’m very pleased and I will never go to another dealership, thank you for everything and keep up the good work. More
by Alonzo1
Employees Worked With
Art, Trudy Roux
January 24, 2025
Great and friendly service , only thing is oil change took around 3 hours which is pretty ridiculous , would love to come in and have a quick service took around 3 hours which is pretty ridiculous , would love to come in and have a quick service More
by Sofyan
Employees Worked With
Alberto
January 23, 2025
Rosalia answered my call to the service department. Usually, first contact is a gateway to a service agent but she searched my file and made a detailed list of service that I had deferred and then arra Usually, first contact is a gateway to a service agent but she searched my file and made a detailed list of service that I had deferred and then arranged an appointment with Scott for the next day. Scott patiently explained the services to be performed and arranged a ride home for me. He also arranged a pickup for me when the service was completed. The car is actually running better than when I first bought it from Larry Miller. Excellent staff, friendly atmosphere and I will continue to be a loyal customer. More
by John
Employees Worked With
First contact person Rosalia was very helpful., Scott Bada
January 22, 2025
After my last service visit I will not be going back to this location. Despite having an appointment every time, the last few times I've taken my car in its taken 3+ hours for just routine service checks, this location. Despite having an appointment every time, the last few times I've taken my car in its taken 3+ hours for just routine service checks, nothing extra. They have reccomended services I havent needed, one time specifically saying i needed to replace my cabin air filter when I had just done it myself the day before. This is also the only place I've taken my car to get it worked on since buying it at the same location four years ago, and my manual came up missing after one of my visits a while back. I have brought it up to the technician assigned to me twice, and both times, without consulting the people under him to see if they knew anything, he denied everything, claiming they dont even look at the manual. I kept it in my car behind my drivers seat and it's not there after this being the only place I've taken my car, then where else would it be. After first writing it off as a mistake I am convinced someone stole it. After my last conversation about it Alan tried to send me YouTube videos and a pdf link of my manual, after I told him not to. Incredibly patronizing and insulting for one thing, but for another thing, the video did not apply to my problem and the manual pdf he send wasn't even for my car. More
by kelseyroberson
Employees Worked With
Alan mobley
January 18, 2025
Excellent performance by the Larry Miller Toyota service department. On January 16 Larry Miller Toyota of Lemon Grove corrected the four wheel alignment back to factory specifications for $99, whereas Magnu department. On January 16 Larry Miller Toyota of Lemon Grove corrected the four wheel alignment back to factory specifications for $99, whereas Magnussen’s Toyota of Palo Alto charged $159 on January 10 for a partial alignment and Insisted that the necessary camber and caster adjustments could not be made to a 2019 Toyota Highlander at any Toyota Dealership. After today’s through alignment, the vehicle no longer pulls to the right and the steering response no longer feels as though I’m driving ice. Except in an emergency, which I was in on January 10, request a Complete Alignment at a Toyota Dealership, and walk away from excuses that camber and caster adjustments can’t be provided! More
by Tork Wrench
Employees Worked With
Scott Bada
