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Larry H. Miller Toyota Lemon Grove

Lemon Grove, CA

4.6
1,148 Reviews

6800 Federal Boulevard

Lemon Grove, CA

91945

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1,148 Reviews of Larry H. Miller Toyota Lemon Grove

November 26, 2024

Courteous, professional, thorough, service completed within an hour with free coffee to boot. Service status updates available by text messages. More

by Ricardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not on the list
November 24, 2024

Staff was very friendly, service drive is organized and lot attendants as well as my advisor, Eric, were courteous and helpful. Needed to buy windshield wiper inserts and was helped by a cheerful and knowl More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Boutsaboualoy
November 24, 2024

Our saleman, Marco was very helpful. We were able to find what we wanted on an inbound shipment. We only waited a week to find what we wanted. Excellent service and professionalism. Coul More

by Coy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Castillo
November 23, 2024

Scott is always helpful and knows what he talking about. I love the customer service at this specific Toyota dealership! They also have reasonable pricing . More

by Kristy Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bada
November 23, 2024

Omar is a good salesman. The only thing that I was disappoint about is that when he said that the sound system of the car is JBL and come to find out it is not a JBL system. More

by ed.llacuna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Omar
Nov 25, 2024 -

Larry H. Miller Toyota Lemon Grove responded

Thank you for bringing this to our attention. We take all feedback seriously and are committed to continuously improving our customer experience. We apologize for any inconvenience and would like to hear more about your visit. Please reach out to us directly so that we can discuss the matter further. Maria Spina Customer Relations Manager LHM Lemon Grove Toyota 619-265-3117 mspina@lhmauto.com

Nov 28, 2024 -

Larry H. Miller Toyota Lemon Grove responded

Thank you for bringing this to our attention. We take all feedback seriously and are committed to continuously improving our customer experience. We apologize for any inconvenience and would like to hear more about your visit. Please reach out to us directly so that we can discuss the matter further.Maria SpinaCustomer Relations ManagerLHM Lemon Grove Toyota619-265-3117mspina@lhmauto.com

November 22, 2024

Hace 4 or 5 meses cambiar mi bumba agua en este dealer y ahorita essa bumba no fonctiona y los tecnicos dicen que mi caro no tiene problema bumba agua Hablo con 5 tecnicos afuera ellos dicen que si mi ca More

by Sonel Joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vanessa
Nov 25, 2024 -

Larry H. Miller Toyota Lemon Grove responded

Hello, thank you for taking the time to leave a review. It’s unfortunate to hear that you’ve had a negative experience at our dealership. We strive to offer a top-notch visit for all of our customers. I’d appreciate the opportunity to better understand your frustrations so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. Maria Spina Customer Relations Manager LHM Lemon Grove Toyota 619-265-3117 mspina@lhmauto.com

Nov 28, 2024 -

Larry H. Miller Toyota Lemon Grove responded

Hello, thank you for taking the time to leave a review. It’s unfortunate to hear that you’ve had a negative experience at our dealership. We strive to offer a top-notch visit for all of our customers. I’d appreciate the opportunity to better understand your frustrations so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together.Maria SpinaCustomer Relations ManagerLHM Lemon Grove Toyota619-265-3117mspina@lhmauto.com

November 21, 2024

Outstanding, would recommend your company to all of my friends. The customer service was off the chart. More

by Willson2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trudy Roux
November 21, 2024

The service here is good & I enjoy coming here cause of Trudy. She’s the best & on top of caring for my 2013 car. She tracks my history & doesn’t double dip if I need something repaired. If she ever leave More

by bgbruno56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trudy Roux
November 21, 2024

Excellent communication and service done in a timely manner. Everyone is extremely courteous. Having my car serviced is always difficult and they made it super easy. More

by meparker2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trudy Roux
November 20, 2024

Friendly staff. Trudy is the best Service Writer. A lot of new faces there I noticed. Art my salesperson is still there. More

by Patp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trudy Roux
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