Larry H. Miller Toyota Lemon Grove

Excellent Sales & service This is my second time buying a new vehicle at this dealership and definitely would it again. Everyone is very friendly and they go above and beyond t This is my second time buying a new vehicle at this dealership and definitely would it again. Everyone is very friendly and they go above and beyond to get you exactly what you want. Their service department is great as well. More

Great customer service This would be our fifth car purchased at this location. We love the no hassle approach. Their employees are kind and helpful. They worked with us t This would be our fifth car purchased at this location. We love the no hassle approach. Their employees are kind and helpful. They worked with us to get a reasonable deal. They have a variety of options. More

Tough Getting There BUT We Did I had a bottom line I didn’t want to cross. If they had just met me there right away we could have saved hours. We eventually got there, but not witho I had a bottom line I didn’t want to cross. If they had just met me there right away we could have saved hours. We eventually got there, but not without a bunch of back and forth. I came to get a key fob battery and they asked when I was going to replace my 12 year old Prius. After incessant calls from them for a week I let them give it a shot. I have to say the General Manager, Axel, and Darren were quite pleasant. The secretaries weren’t professional playing on their phones and listening to videos very loudly while working. They had donuts, coffee, and great water. They accommodated me needing to leave and come back to sign papers. Signing papers too no time about 15 minutes which was quite nice. There was a scratch on the driver door they are going to fix. So make sure to inspect your car before driving off the lot. More

Great place for a car We worked out a deal that we were comfortable with. Something we knew we would be able to keep. I would recommend it to anyone that is looking for a n We worked out a deal that we were comfortable with. Something we knew we would be able to keep. I would recommend it to anyone that is looking for a new car. They will work with you. More

Excelente customer service Amazing experience Good coffe Family friendly Great customer service Amazing sales Rep. Manager was friendly Clean environment Great deals Hel Amazing experience Good coffe Family friendly Great customer service Amazing sales Rep. Manager was friendly Clean environment Great deals Help customer Open late if needed More

Amazing experience They were truly amazing ! They were very helpful and made sure we were all taken care of. Thank you sherry for helping me get my first car ! They were truly amazing ! They were very helpful and made sure we were all taken care of. Thank you sherry for helping me get my first car ! More

The purchase was great. The experience after was a mess. The purchase of our car was great. The car needed repairs that were noted before we drove home. The 3 month ordeal that ensued was horrible. It’s like The purchase of our car was great. The car needed repairs that were noted before we drove home. The 3 month ordeal that ensued was horrible. It’s like no one at lemon grove Toyota has ever sold a car that wasn’t a Toyota product. Every time I came in I had to retell the story. Every time I came in someone else from the dealership had to verify that what I said was correct by checking it on my car themselves. I spoke to more than 8 people about the repairs at separate times. I had to take my car to your service department twice without any resolution. I took it to a ford dealership 3 separate times before it could actually be fixed because your dealership had me use the warranty I purchased rather than fixing it themselves-and my warranty had a deductible I was not willing to pay since the repairs were the dealerships responsibility. I even called and talked to your general manger towards the end of this ordeal-hoping that he could simply fix this mess. He apparently tossed my issue to yet another salesman who called me and needed me to tell him the whole story AGAIN. If the general manager was going to pass on a customer issue the least he could’ve done was relay what the problem was. Worst customer service ever. It has been a lesson learned and I will never again drive a car home that is not in full working order. So no, I would not recommend your dealership to anyone. If I had no issues with car then it would’ve been a perfect experience-but that’s point right? When you have issues with the product you buy, that’s when you see the real customer service come thru. And sadly your dealership treated me as if they had no idea how to handle repairs on a product that was anything other than a Toyota. I had a very easy going attitude thru 3/4th of the 3 months trying to get the repairs done, however in the end you finally exhausted my patience. More

Comforting Overall a great experience for me, my initial intentions were to just get my wife’s car looked at but the deal that I was offered by oned was too good Overall a great experience for me, my initial intentions were to just get my wife’s car looked at but the deal that I was offered by oned was too good to pass up so I took a chance and was happy with my purchase yesterday. Would definitely come back for future purchases. More

BEST fri...ken Deals in Southern California My salesman tony helped me till we found what the Doctor recommended a 2019 TACO then made the deal with Joe and he is the most honest and reasonable My salesman tony helped me till we found what the Doctor recommended a 2019 TACO then made the deal with Joe and he is the most honest and reasonable person I ever dealt with in the 20plus transactions I made in my life,Joe-and tony gave a deal so tham good I wanted To Slapp My MAMa!! This dealerships customer service skills are Amazing from management all the way to the salesman compare to other Toyota dealers i was shopping around @ I strongly recommend this guys! They are the Best !! More

Customer service I absolutely love the customer service at the lemon grove location. All the crew from the office, to the sales to the service crew. Friendly, fast pac I absolutely love the customer service at the lemon grove location. All the crew from the office, to the sales to the service crew. Friendly, fast paced and quantity work. i look forward to seeing them again. More