Larry H. Miller Chrysler Jeep Dodge Ram Boise
Boise, ID
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LM is not a good service center, at least, just one of rip off you can meet easily if you are not familiar with cars like me. It took about 5 years to see the rip off and today I noticed and verified. rip off you can meet easily if you are not familiar with cars like me. It took about 5 years to see the rip off and today I noticed and verified. How do I noticed it today? My spouse called me yesterday morning and told Dodge Caravan has Check Engine lamp during driving and I told it would be OK since there was no symptom of fatal recently even if it was 12 years old. Over my total anxiety my spouse came back safely from 14 miles away last evening. I read out the error code it was 0456 today, then searched in web and noticed :: Evaporative Emissions System - Small leak detected :: Usually this P0456 code is caused by an incorrect or faulty gas cap So I cleared simply Check engine by my OBDII reader (last year I bought). No more Check engine now. Check engine indicator will be lit again soon if there is real problem. Five years ago, When I went there with Check Engine, LM just recommended to fix something and I agreed and paid about $300. Today I called LM and verified it was the same code. At that time I doubt that it can not be a big or serious problem. I claimed today LM that if I were you I would clear the check simply engine warning and tell customer to go and see if the check engine comes again. If again, please come to us to fix IT IS REAL ALARM, not false alarm. LM pretended deaf on my topic of course. I doubt LM might just clear the check engine light and exchange small part or nothing. If really anything is wrong, LM can fix it when real check engine is lit by the same reason. As you search, error 0456 is related to Gas cap but LM charged about $300 to fix. LM only was eager to see dollars in front of it instead of Credit. Won't you go back again the service center if you hear "check engine is cleared once at free, but if you see check engine again soon, come to us" ? Last 5 years I could not get rid of my memory ripped off by LM, but today I verified my doubt was correct. Evidently, there can be two types of maint shops with 0456 error : One is Rip-off like LM, threaten as if it is fatal and charges a lot with exchange just a gas cap or nothing. The other is, as I suggested, Free to clear Check engine and ask to come after Check engine again. If you were the mechanic, what will you select ? If you were me, which mechanic will you go to ? More
When we showed up we had an idea on what we wanted. They didn't have exactly what we wanted on their lot, but our salesman Mark Link went above and beyond and searched for the perfect Dodge Dart for us. I didn't have exactly what we wanted on their lot, but our salesman Mark Link went above and beyond and searched for the perfect Dodge Dart for us. I would HIGHLY recommend Mark Link as a salesman to anyone looking for a new car. His attitude was great and was friendly and not pushy. Thanks Mark. More
Your service department is fantastic. I have been coming in for many years and every time I come in, all your service writers make me feel so welcome. They all know me and make me feel like a valued custom in for many years and every time I come in, all your service writers make me feel so welcome. They all know me and make me feel like a valued customer. This service call didn't cost me a thing as it was a leaky hose from a prior service call. Everyone was so nice to me. Your service department motivates me to continue to be a sales customer as well. I also tell everyone how great you all are. Thanks! More
After over two months of research and looking we found just the truck for us at Larry Miller in Boise. We had been to numerous other dealerships in the area and none came close to offering the personal an just the truck for us at Larry Miller in Boise. We had been to numerous other dealerships in the area and none came close to offering the personal and genuine experience that Larry Miller did. Jeff Hunt is truly the best salesman we have ever worked with! He kept us in he loop throughout the entire process leaving no unanswered questions making the entire experience vertually stress free! He and the sales crew were able to get us into the new truck we wanted at a price we were very comfortable with. We will turn to Jeff and the team at Larry Miller first from now on with all of our future car and truck buying needs! We highly recommend the honest, down to earth and just plain nice people like Jeff at Larry Miller! We can't say enough great things about this place. Thank you Jeff and thank you Larry Miller! More
I just purchased my second car from LHM Chrysler Jeep Dodge Ram, Boise. With all the different dealerships to choose from, the team at LHM makes the decision to work with them incredibly easy. No one l Dodge Ram, Boise. With all the different dealerships to choose from, the team at LHM makes the decision to work with them incredibly easy. No one likes to feel like they are being "sold to", and the LHM team is more like a trusted adviser rather than a sales team. Gavin is very authentic and genuine and really understands the value of communication and listening to the customer. People don't buy cars because they want a car, they buy a car because they need to get from point A to point B. Gavin takes the extra step to find out where you are going, why you are going, and asks what's most important to you during your ride to and from your destination. After listening to my answers, I felt like the Chrysler 200 was hand picked and customized personally for me. I didn't have any hesitation and all my questions/concerns were addressed during the process so that when it came to making my final decision and signing the papers, it seemed like a mere formality since I was positive this was the best car for me and my needs. I also appreciated Mike Peko being involved through the process. He was very visible and accessible to the LHM team and it was very calm and non-chaotic, unlike other dealerships I have been to. I am thrilled to talk to my friends and family about my experience at LHM and the honest relationship that has been built over the years. Thanks for such an easy process and exciting purchase :-) Thanks! Amanda More
My wife and I visited the dealership looking at a 2013 Ram 2500 Longhorn Mega Cab. The truck that was and still is advertised on the website for as low as 46,691. We were able to take the truck that was Ram 2500 Longhorn Mega Cab. The truck that was and still is advertised on the website for as low as 46,691. We were able to take the truck that was in the advertisement for a test drive with Mike Gillihan. During the test drive we told Mike that we liked the truck and had a check ready to buy it as advertised. Mike went in with the manager for quite some time and eventually came out and told Sharon and I that we did not qualify for all of the discounts because we didn't have a trade in, were not returning a lease vehicle, etc. He said the lowest they could get the price down to was 52,791 (which included all fees). We thanked Mike for his time and told him we did not want to go over 50K. As we were walking to our car we had another salesman approach us and ask if we would be willing to do 51.5K with a years worth of maintenance included. At that time we indicated we would do 51K. We received a couple of more calls from Chris that night stating that he couldn't get to that amount. The next morning Mike Peko called and asked me if he was able to do 52K out the door would we come in and make the sale. We said yes because the truck is what we were looking for. Once we arrived at the dealership anticipating just signing paper work and turning over a check Mike Peko informed us that we HAD to use their financing. We told him that everyone that we dealt with the day before knew that we had a check in our pocket and were not interested in their financing (Mike Gillihan acknowledged this while sitting there with us again). He apologized and said they would NOT be able to live up to the deal that was made without their financing. Any other time I would have been willing to write a check for the 791 dollars that was short. However I was raised and fully expect when you make a deal with someone for a certain price you do NOT change the rules or add more stipulations into the purchase. More
I bought my truck from Tom Needham and every time I go to get an oil change or what ever the service crew is so good and clear about what I need. Tom comes through the waiting room asks how things are going, get an oil change or what ever the service crew is so good and clear about what I need. Tom comes through the waiting room asks how things are going, remembers something from our last conversation that really makes me feel at home with LHM Boise. Patience always knows my name and it is so easy to go get my car wash ticket its crazy. More
What a great experience. Rob was great and helpful on the phone and in person. Everyone there was very friendly and personable. The gen sales manager ( Ross?) thanked us for travelling 200+ miles to buy and phone and in person. Everyone there was very friendly and personable. The gen sales manager ( Ross?) thanked us for travelling 200+ miles to buy and he was terrific also. We got a very good deal and would highly recommend them to anyone interested in one of their brands. More
I was recently in the market for a car and so contacted the LHM dealership. I was put in touch with Drew Shidaker. Drew was very friendly and professional. He listened to my car wants and needs and discuss the LHM dealership. I was put in touch with Drew Shidaker. Drew was very friendly and professional. He listened to my car wants and needs and discussed the pros & cons of buying vs leasing. I originally planned to lease, but Drew found better options in buying a year old car. I appreciated Drew's courtesy and the time he took to research my best options. He answered my questions without hesitation and info he did not know, he was happy to find out on my behalf. I am very pleased with the service I have received thus far from this dealership and would be happy to recommend both Drew and the dealership to others. More
I purchased a car. I was told the car had been looked through and in good condition. During the test drive the back door look went up and down three time. The sales me told me that was normal for the m through and in good condition. During the test drive the back door look went up and down three time. The sales me told me that was normal for the make of the car. Took the car back to the shop after two days. The "normal was going to cost 500 dollars to repair. They agreed to waive they cost of the work if I purchased the part...after talking to the sales manager...as the sales person would not return my call about the "normal" sound. The service department told me that they would order the part and call me. I have called them three time and the part has not come in...odd given it was from the dealership across the street. My family has purchased over twenty cars from Larry Miller....Never again, I purchased three myself. Things have changed since Larry died. Went from good to crap. More