222 Auto Drive
Boise, ID 83709
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sales Dept.
service Dept.
finance Dept.
management Dept.
administration Dept.
parts Dept.
collision center Dept.
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The service center was very professional and polite. They explained the service and notified me when my vehicle was done.
I would like to thank Mark and Logan in the service department for their excellent communication and knowledge regarding my Jeep. The situation was not ideal for either party, but they kept me well informed throughout the process. I’d also like to recognize the sales team—Tom N., Patrick, and Steve—for their outstanding assistance in helping me purchase a new vehicle. They provided a fair trade value for the vehicle I had in the service department, and the purchase was truly hassle-free. Thanks again to the entire team. Chris
bought a comprensive repair contract on my jeep that was supposed to be good at any qualified mechanic repair shop. was just informed that auto has to go back to dealer. in past had to leave car for up to two weeks before any work got done. now it gets parked for "just 3 days" before anyone looks at it. every new and used auto i have bought for over 20 years has been at this dealer. not any more. your dishonesty has lost you a loyal customer.
Appointment was made for service. They didn’t do the service and kept the car overnight and told me it might not be done for a few days. I Picked up the car with the service not completed and took it to Peterson in Nampa no appointment and they completed the service within an hour.
This is an update to a previous review one year ago. This time around the service was outstanding! I won't go into details, but I ended up back at Larry H. Miller in Boise by mistake and I am happy I did because this time the service was outstanding. Compared to a year ago, they got to our Ram Truck in immediately and got the problem resolved within a day of it being towed to them. Roberto was the service manager and he answered my many questions and he and his team did exactly what they said they would do. I tried to go to my last review and update it there, but this site would not let me. Thank you for getting us back on the road and it proves things can change for the better. Good job!!
Great people. Worked hard to get my new truck found and worked well with my trades making a very easy fair deal.
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