Larchmont Chrysler Jeep Dodge

unsatisfactory service Fernando did not introduce himself to us. We got his name from his business card. He did not even ask for our names nor info to do a follow up call. W Fernando did not introduce himself to us. We got his name from his business card. He did not even ask for our names nor info to do a follow up call. We felt like we were not welcome. I would NEVER recommend this location. Terrible service!! More

Exceptional!! This being my first, very own car shopping experience, I have to say, I was dreading every minute of it. From sales people who run you around in circ This being my first, very own car shopping experience, I have to say, I was dreading every minute of it. From sales people who run you around in circles to the endless hours at a dealership (leaving even more confused then when I first walked in), it is not something I readily enjoyed. That is, until I walked into Larchmont Chrysler Jeep Dodge. Fernando and the entire sales team made this experience so pleasant, easy, and carefree. Every detail was tended to, every question was addressed, and the best part of it all, is that I drove away with exactly what I was looking for! Already, I have recommended Larchmont Chrysler Jeep Dodge to several of my family and friends, and look forward to becoming a repeat customer. More

Highly recommend Larchmont Jeep Working with Fernando was a pleasure. He was attentive, proactive and a straight shooter. Cannot ask anything more then that. Pricing was extremely co Working with Fernando was a pleasure. He was attentive, proactive and a straight shooter. Cannot ask anything more then that. Pricing was extremely competitive and he was involved in every detail from order through delivery More

Great experience After visiting several dealerships looking to purchase 2 vehicles, I had a wonderful experience at Larchmont Chrysler Jeep Dodge. Fernando made the ov After visiting several dealerships looking to purchase 2 vehicles, I had a wonderful experience at Larchmont Chrysler Jeep Dodge. Fernando made the overall experience great! More

Jeep Compass Lease March 2015 This past March for the first time in 15 years I was in the market for a new car, after visiting Larchmont Chrysler Jeep Dodge and meeting with Fernan This past March for the first time in 15 years I was in the market for a new car, after visiting Larchmont Chrysler Jeep Dodge and meeting with Fernando Gulla, I knew I had come to the right place. He was very easy going and explained every last detail regarding what was included within the lease of the jeep compass I was interested in. The process was flawless and he was also very accommodating to my busy work schedule regarding pick up etc... I highly recommend Larchmont Chrysler Jeep Dodge to everyone.!! More

Great! I previously had a horrible car shopping experience at another dealership, but when I came to Larchmont Jeep I was so thrilled with how easy they made I previously had a horrible car shopping experience at another dealership, but when I came to Larchmont Jeep I was so thrilled with how easy they made the process for me! They were absolutely wonderful! Everyone was so knowledgeable and professional; I would definitely recommend them! More

Terrible dealerahip Terrible experience. Purchased a used 2012 grand Cherokee Overland Summit from Larchmont jeep. Spent $40,000 on the vehicle. I live several hours from Terrible experience. Purchased a used 2012 grand Cherokee Overland Summit from Larchmont jeep. Spent $40,000 on the vehicle. I live several hours from the dealership got a ride to pick up the car and when I got there the Quadra lift air suspension buttons were blinking and the suspension system was not working. There was a engine light on saying needed service. Living so far away I took the car home brought it to a dealership near me and after having the car for a few days found the issue and repaired it they also found that the necessary updates were not done. Also, blower motor was broken. Not long after all these issues the suspension started making noise over bumps... a broken swaybar. Noise coming from the shocks and suspension. And the issues continue. After contacting the owners their advice was simply bring it back to them so a trusted dealerahip can look at the car. I advised it is at a trusted dealerahip. I have missed work and now have to rent a car for $500 because of this inconvenience. Not only is the vehicle not fixed and heading back to the shop AGAIN for the suspension problem, one of the owners solutions was he would personally cut me a check for $100. Not acceptable. And now no call back from the owners after leaving messages...NOT ACCEPTABLE. More

Larchmont Chrsler Jeep Dodge is excellent I have been a loyal Larchmont Chrysler customer for over 10 years now. I deal with Steve Wellins whom is the leasing manager at the dealership. Steve I have been a loyal Larchmont Chrysler customer for over 10 years now. I deal with Steve Wellins whom is the leasing manager at the dealership. Steve is a true professional and not your traditional "car salesman". Steve will work with you to get you into a car that is the best fit for your needs. He also does not try and "upsell" the many aftermarket items that other dealers try to force upon you at the time of your purchase. Steve prices the car fairly and competitively as well. The service department is also excellent and I have never had any issues with them. Any repair/warranty work has always been performed quickly and correctly on the first visit. More

Outstanding car leasing experience. Leasing a car from this dealership was a pleasure. It was truly the best experience I had with a car dealer in years. Everyone (especially our sales Leasing a car from this dealership was a pleasure. It was truly the best experience I had with a car dealer in years. Everyone (especially our sales person Fernando and leasing manager Steve) was professional and courteous. They were honest and true to their word. They had the best prices and were no hassles. I would highly recommend this dealership and will go back to them when my lease is ending. More

Rude, disinterested, poor attitude Apparently this dealership is not actually interested in selling cars. I visited to test drive and make a decision between two different models, both Apparently this dealership is not actually interested in selling cars. I visited to test drive and make a decision between two different models, both at the upper end of the price range with a lot of options, so presumably both good margin sales for the dealership. When I arrived, a person at the front entrance insisted on getting my name and a whole lot of unnecessary personal information prior to finding a salesperson for me (the dealership was dead empty by the way, not a single customer other than me). When I asked her why she needed all of this information, she said "I'm the customer service manager here." OK, so after a few minutes a salesperson finished up whatever he was doing in the empty dealership and came out. Before telling me his name, he asked if I had a trade. When I said I might, depending on the deal, he immediately asked if I owed money on the trade. Again, all of this before telling me his name or asking what vehicle I was interested in purchasing. Interesting sales approach. So, when I told him what I wanted to see and test drive, he said that one of the two had been sold and so couldn't be driven. OK, fair enough. The other one, he said, was in the showroom. His exact words were "it's in the showroom, there are cars in front of it, I'm not getting it out for a test drive." Another unique and highly effective sales approach. So I left. Did anyone try to stop me or help in any way? Nope. When I told the "customer service manager" that she might have some work ahead of her, she just stared at me. The next day I ordered the new car from another dealer. Nice work, guys. Luckily for consumers there are numerous Jeep/Chrysler/Dodge dealers in the area, so no need to ever patronize this one. More